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    Orbis Insurance Group

    1.0 (1 review)

    Services - Orbis Insurance Group

    Car and truck insurance

    Homeowner or property

    Life insurance

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    3 years ago

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    Loyalty MGA

    Loyalty MGA

    (21 reviews)

    I want to share my experience with Loyalty Insurance so other people know what they may encounter…read morewhen they need to file a claim. My vehicle suffered a fire, and I have now had an open claim for approximately 19 days. According to Loyalty, the claim is still under investigation. However, during all this time, no one has even inspected my vehicle to determine whether it will be repaired or declared a total loss. Meanwhile, my vehicle remains out of service, and I still have to keep up with my payments and other obligations without knowing when I will receive a final answer. I understand that an insurance company needs to investigate a vehicle fire before making a decision. What I find unacceptable is having to wait this many days without an inspection of the vehicle and without a clear answer about the process. This has been my personal experience with Loyalty so far. Before purchasing insurance with this company, I strongly recommend doing your research and carefully reading the policy and understanding how they handle claims. I hope Loyalty ultimately resolves my claim fairly, but based on my experience so far, I cannot recommend this insurance company.

    This insurance company does not pay out for damaged vehicle repairs nor do they answer any calls or…read moreemails. This insurance company needs to be turned into the Insurance Commissioner of Florida and have their license revoked and made to pay for all claims they did not pay out on.

    Orbis Insurance Group - autoinsurance - Updated October 2026

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