I have a great agent that help me out Susel Alvarez excellent customer service and support and…read moreanswer all my questions

I have been with Univista for two years. First, no one who works there speaks English. They do…read morenot even answer the phone in English. Unfortunately, I do not speak Spanish, so there is a huge problem with communication. Next, my mortgage was sold three times in the last 18 months, and the last mortgage company decided I was uninsured so charged an extra $750 a month for home insurance. They never called or asked me, they just decided it. I already had home insurance that I had paid $3000 for through Univista. So, I have now paid for two home insurance policies because the mortgage company decided I had no insurance without even asking me. So, I suggest you only use this company if you can speak Spanish or have a translator, and be very careful that you try to check with your mortgage company separately to make sure you're not charged twice, especially if your mortgage was recently sold again. Checking with your new mortgage company is also very difficult, they do not have any real people working there, so I spent 3 hours yesterday on the phone in an unsuccessful attempt to fix this. My mother and I ran a small home insurance company in the 1960's. I can assure you the home insurance business has not improved with time.

Unfortunately Ivone Castillo and her secretaries are not good at all at dealing with clients, maybe…read morethey have to many clients and don't give a dam about them anymore, they will not answer the phone, or any questions you have, you can call them all you want and Ivone itself is unreachable, her secretaries are useless, I am calling the insurance to change agents because I am sick of trying to deal with them.

Un lugar exelente, se los recomiendo, Alina muy servicial y profesional en su trabajo, la…read morerecomiendo, siempre dispuesta a ayudarte en todo, gracias...!!!

Lion's has been my insurance agency for over 10yrs. The customer service is amazing, the owner…read moreZamira goes out of her way to not only find you the best deal, but the best coverage for your needs. I always call them first when looking for a new car. Even when buying cars out of state they've been with me every step of the way!

From the owner: Property & Casualty Insurance Agency. We specialize in personal lines ans commercial lines,proudly…read morerepresenting top A+ rated independent carriers.

Been using Lenny for over 10 years. Everything from my home owners to my car and everything in…read morebetween. Always available to talk and willing to help me in any circumstance. Not going anywhere else anytime soon.

From the owner: We are your one stop Insurance Shop. Specializing in Home, Auto, Life, Health and Commercial…read moreInsurance policies for ALL of the state of Florida

"Excellent service! Highly recommend for anyone looking honest insurance advice"…read moreThe agent took time to explain all my options. Very professional!

From the owner: Save money on Auto, Home & Health Insurance. Local Miami agency. Call today for a free quote read more

I have been having withdrawal issue for quite a while now, information about the withdrawal of…read morefunds came in but it was incorrect no money came in, there's no information about the status of the transaction in the site interface itself......l'm glad I was able to retrieve most of my assets from them with the help of a recovery expert (Flashrecovery6@gmaℹI.com ) 100% trust worthy

Love these guys! Some of the finest, most qualified agents in the city. Susan, Monica, Mercedes,…read moreand the team are all fantastic!

Poor service and extremely expensive. They lack the ability to thank clients for business and take…read morea great deal off calling back to get things done.

This is a wonderful agency that can handle all of your insurance needs.. they really listen and…read morehave excellent customer Service.

I must say Ivy Cantella, one of your associates does an excellent job helping us with accidents,…read moreinsurance rates and anything else insurance related. She is a shining star among insurance agents. She has helped our entire family and always happy and happy to help. We need more people like Ivy doing business.

No lo recomiendo , No pagaron unos laboratotios de rutina que ellos ofrecen , me dejaron 6 meses…read more notificando que estaban en tramites con el laboratorio y todo era mentira. solo para cobarar la mensualidad . En area dental no dicen que las placas dentales . no esta cubiertas .Cuando vas a las cita los provedores te dicen no es un plan es solo descuentos.

ESTE SEGURO ES UN CHISTE Y NO SIRVE. ALEJESE SI NO QUIERE PERDER SU DINERO!!!!!!…read moreHasta la fecha nunca he recibido si quiera su poliza de seguro y despues de una llamada telefonica a principios de año me dijieron del posible medico en el area (el cual no esta aceptando nuevos clientes) y donde poder comprar los Lentes (pero solo aceptaban prescripciones del medico dentro del plan). En general nunca he podido usar su seguro. Tambien realice una llamada telefonica el 30 de Octubre del 2024 a las 2:20 PM y a las 2:32 PM y explique mi caso y la primera me informo que cualquier cancelacion debe ser 15 dias antes del pago de la poliza. Pedi hablar con un supervisor y me dijo que estaba reunido y hasta hoy a las 10:30 PM del dia 31 de Octubre nadie a llamado.