As a rule I am not overly fond of phone shops as I find the sales people too pushy and not very…read morehelpful. This store, however, has really helpful staff and the o2 gurus really do live up to their names. I was all set up with my new phone before I left the store and returned to recycle my old phone which was done very easily and efficiently.

From the owner: Welcome to O2 Maidstone shop. Explore fantastic mobile phone deals from popular brands like Apple…read moreand Samsung, with flexible SIM card contracts tailored to your lifestyle. Priority members benefit from exclusive rewards, early access to gig tickets, offers from beloved high street brands, and exciting prize draws. Our welcoming team is here to guide you in choosing the best tech and getting your new device set up. Visit us to experience the latest devices.

Staff here seem to be trained to dislike the customers…read more Tonbridge , Ashford, Chatham and Gillingham have far better staff and stock. Maidstone and Tunbridge Wells branches are staffed by a code of ignorance.

Awful and very rude service, I tried to return a phone case after less than a week with the…read morereceipt. The up volume button turned the volume down when you hit the lower half of the button. I was told I'm hitting the wrong part of the button, which is ridiculous the whole thing should work as an up volume button.