They are very helpful and kind they have a great selection of games and films the games are in good…read morecondition

this place is like a magic always i break my phone and MacBook…read more they fix my MacBook pro was running slow and replace touch pad was very good price many thanks :)

Mega tech is the best phone shop in kent, guys here always go the extra mile to help you out and…read moregive you the best deals. Will never shop anywhere else for my families Xmas presents and birthdays. Thank you once again Mega tech

Unpleasant Experience at O2 Store, Hempstead Valley, Kent…read more I recently visited the O2 store on 27 August at 10:15 at Hempstead Valley, Kent, and had an extremely disappointing experience with one of your customer agents. My request was simple: I asked for assistance in switching from a physical SIM to an eSIM on my iPhone 12. I provided both my old phone and the iPhone 12 to the young lady at the counter, expecting a straightforward and helpful interaction. Unfortunately, the customer agent was anything but helpful. From the moment I approached her, she was rude and unpleasant, displaying frequent facial expressions of impatience and anger. Throughout our interaction, she was constantly chewing gum, which only added to the unprofessional atmosphere. She has shown such arrogance and lack of courtesy and respect which reflects on the true character of O2. As a customer, I expect to be treated with respect and courtesy, especially when seeking help with a service for which I am paying. This experience was far from that, and I left the store feeling frustrated and disappointed. The fact that one gets a regular salary each month on a cool job doesn't give her the right to insult and disrespect the all important customer. I hope that this feedback will be taken seriously, and that steps will be taken to improve the customer service experience at this store. Name:Dr. Purna Gedela ---

From the owner: Welcome to O2 Hempstead Valley. Discover a variety of mobile phone deals from top brands like Apple…read moreand Samsung, as well as custom SIM card contracts and Exras to upgrade your lifestyle. Enjoy Priority rewards, early access to tickets for gigs, and the chance to enter exciting prize draws. Our expert team is here to help you with the latest gadgets and set up your new device. Visit us today.

Great service today whilst changing my mobile phone. Effortless and efficient, Kree and the team…read morewere brilliant. Thank you

266/5000 Very unpleasant service…read more By lying they raise their voice to the customer, claiming that O2 has its own trade policy and the store has its own. Ignorance of the O2 trade policy that makes it screaming to the customer want to prove your point. I will not come there anymore, I do not recommend this store