Awful customer service wait time! My only complaint with this company is their TERRIBLE waiting…read moretime for customer service calls! Between yesterday August 28th, 2018 & today August 29th, 2018 I have spent almost four hours in wait time. Their automated systems stinks! It is super sound sensitive, the slightest noise will trigger the automated person and mess everything up! This company needs to have more people in their call center to handle the demand of phone calls coming in. I hope someone from the company sees this review and takes my suggestion of trying to figure a way of Lessing the congestion of phone calls and making their automated system less noise sensitive. -0 rating *******UPDATE******* 8/30/2018 O&R finally has a call back option. Hallelujah! Smart thinking O & R. Now your customers don't have to wait TWO HOURS on hold..

I LOVE Tribeca Beverage Company. I really appreciate the customer service. They are so…read moreaccommodating & always answer the phone. I've never had any problems with delivery or anything else for that matter. I highly recommend them to anyone looking for a water service. And I love that they have 5 gallon GLASS bottles with a bottom feeder.

Very pathetic and unprofessional company. Based on overall attitude of the owner about the recent…read moreissue. He is lacking analytical and logical skills who would rather keep his two horribly offensive delivery people, not to discipline them and possibly put himself into a much worse legal predicament later. Seemingly, it stems from the fact that he cannot replace them, lacking resources for more skilled staff. Or some other reason. The mechanical condition of the delivery truck should also be evaluated since the traction of wheels should not produce this kind spinning, possibly tires too bald, should be verified with state authorities as well. Everything starting with stuck getting stuck due to failure to just back out, unauthorized attempt to do U-turn, especially if you are lacking the skills to maneuver between the obstacles. What seemed to be no challenge for previous two trucks completing deliveries within the last day or two, personal vehicle and even a sport car, this fellow had an overblown issue. However, being stuck should not have risen to being an assholes or disrespect and insult the customer. It is part of doing business and ought to be treated as temporary issue. Thankfully, with my mechanical assistance and direction they were able to back out finally. What took place before and after should have been enough for the owner to fire these two people immediately. Specifically, the driver's assistant was blaming, belligerent and attempted assault by advancing on the customer. After a verbal push back and standing the ground, he backed off. Upon, the eventual departure the driver arose to yelling , throwing insults, and threatening. I explained to the owner of the Tribeca company that I have video surveillance and audio recording of complete interaction from many angles; I provided him with some copies to begin his inquiry. Even before speaking to these two, he seemed be on the path to justify the behavior of these two-ghetto style, tongue loose home boys by coming with various excusable scenarios and psychological nuances of hard work and travel. He called back a day later implying that he is not taking any disciplinary action nor is able to assure me if these "two idiots would not piss into my water next time". The fact that there was a physical threat, insults, microphone picking up these two calling my wife "cunt" for not stopping them when she opened the gate is not enough to take responsibility. He cancelled my account.

Would give them 0 if I could. Horrible drivers, probably hire just anyone. This particular driver…read moreoutside Lincoln tunnel without looking just turned into on coming traffic, almost hit me and I had to swerve into another lane almost hitting another car. Just terrible. Truck number: O9 Monday 12/19/22 around 7:20AM

We walked in All Stiles on a weekday morning. It was not busy and there was a clerk behind the…read moredesk. She was talking to two women and looked at us. She ignored us as we waited there for about 15 minutes. We walked out. Didn't even acknowledge us. Would never go there again. The rudeness was unacceptable.

Had these guys come to service our HVAC system that had stopped working. Technician came took a…read morelook for a few minutes, couldn't figure out what the problem was and decided it wasn't worth fixing and should be replaced. We were charged about $400 for a service call and they left. I had a similar experience with several other "Name" companies here in Orange County. The guys just want to 'sell' new systems to people who have older units. this wouldn't be a problem if they were completely shot and non functioning. But these guys just didn't want to take the time to figure out the problem and fix it. Needless to say, I was able to find someone else from a smaller local service that pinpointed the problem ordered the parts and came back to install them for about 1% of the cost these guys wanted to charge me to replace my unit. It's still working a year later with no problems! Go figure! Never again!

Nebrasky Plumbing, Heating & Cooling price gouges in below zero weather. Additionally after showing…read moreup with an outrageous "weekend" charge, they come unprepared to fix the situation. DO NOT USE THEM.

CES just completed our transition from fuel oil system to propane. At every step of the way they…read morewere helpful and professional, showed up as scheduled and finished the job as promised. My thanks to Jim, Paul, Ed and the rest of the crew. Great job guys!

From the owner: Propane/Fuel Oil service and deliveryread more

This company did an OUTSTANDING job, assessing and repairing my drainage needs. I had basement…read moreflooding after rains, due to the water level buildup around my house. Bill Jacobs did not try to "upsell me" over the phone, telling me possible solutions that were less complicated than I anticipated. He assessed the issue, evaluated the drainage piping issues and suggested least expensive solutions first, with further review once accessing the drain pipes. He communicated extremely well around appointment times, during the project, even showing pictures to explain how the progress was going. He made improvements over what the builder failed to do, burying gutter downspouts and connecting all drainpipes around the house. His crew unfortunately cut my underground electric dog fence, which was my fault as I forgot to indicate the lines. They told me what they had done and fixed it themselves the next day. After the job was completed, they cleaned up the site perfectly and threw down hay until grass regrows. Bob then took me around the house explaining all that he did, and answered all of my questions. Bob Jacobs is a man of his word, is honest, communicative and shows pride in his work. He correctly assessed what needed to be done, as the area flooded weeks later and my basement is dry!! Thanks Bob!

If you need excavator and/or skid steer work done, Bill is the gentleman to call. I hired him to…read moreregrade a yard, replant bushes and finish a gravel drive among other things. He's willing to do what you'd like or steer you in a better direction. I've been in construction for over 20 years and it's harder and harder to find people who do good work and care about that work. Honestly, I have a hard time having other people do anything construction related for me because there's some much poor work done by so many people. Bill and his crew are among the few who I'd hire again and again. You aren't going to find better and his pricing is very fair. If you hire someone else you will find you've overpaid for less quality, trust me. Have Jacob Enterprises do the work!

Dimitri with Premier Plumbing, Heating & Air Conditioning is extremely thorough, knowledgeable and…read morehelpful. He was originally dispatched to my mother's house through HomeServe for a refrigerator warranty call, followed by an HVAC call shortly after, and he has incredibly helpful not only resolving the problems, but helping us understand what's wrong, how it happened, and what to expect/how to prevent them in the future. He offers unbiased opinions and doesn't try to upsell you or force unnecessary repairs. When HomeServe wouldn't cover the cost for replacing a failing thermostat and relay on my mother's HVAC system, Dimitri offered very fair pricing and quick service. I highly recommend Premier Plumbing, Heating and Air Conditioning and will be using their services whether covered by a warranty or not!

Dimitri serviced my heating system today. Very professional, knowledgeable, and caring person. He…read morewould explain all the work he's doing by keeping the customer informed. Very happy with Dimitri service. He was great. I would greatly recommend him.