RUDE, HATEFUL, and EVIL employee John. He was at the Amtrak ticket window and treated me as if I had committed a crime. I simply ask for a one-way ticket to Irvine. John asked for my ID and I explained that I wasn't carrying ID. John then threw my debit card back at me and said I needed ID. I ask if he could make this one exception because of my situation and John ignored my request and continued to type on his computer. Never once looking at me. I ask John if I could talk with someone other than him, John replied that he was the only person there. All while typing on his computer, again NOT looking at me. I ask if there was a manager or supervisor I could talk with. John again ignored my request. I ask if I could see a copy of the policy that states ID is required, John again ignored me. I wasn't sure what to do, I needed to be helped, and I needed to talk with someone. John, showed hostility toward me and shouted the words, "walk away from my window!!" John was NOT at all willing to give me something to work with. John did however; call building security to tell them I was creating a scene. John, never once said to me that he was pulling up a copy of the policy. John never provided me with the name of a manager or supervisor. John was in fact an EVIL person who lied to building security to have me removed from "his" window. John was making up stories in order to have me removed.
John was nothing more then a bully who knew NO one was going to stop him from treating me with so much HATE and disrespect. John should be removed from working for Amtrak. read more