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    Oral Surgery Services Inc

    3.9 (10 reviews)
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    East Bay Oral Surgery & Dental Implant Center

    East Bay Oral Surgery & Dental Implant Center

    3.1(17 reviews)
    1.9 mi

    I would stay far away from this place. They were super nice at first, than they got our money…read more Wisdom teeth removal went OK, that is the only reason they have two stars instead of one. My son came out of his appointment for the final portion and said I don't think the guy knew what he was doing at all. Prior to the last procedure both my wife and myself spoke with the office to ensure that we would not need any adjustment to his retainer after the procedure, while we waited for the next steps. Both people we spoke with assured us he would be fine. We were NOT fine. His retainer DID NOT fit and we were basically told "too bad". My son is a teenager and they essentially told us he was fine to be missing two front teeth for over a month. He spent his entire school vacation in his room until we were able to contact his orthodontist to fix his retainer. If they had told us the truth from the onset we would have had the retainer fixed that same day. After all that, we decided NOT to use the office they recommended for his teeth, and we were shocked (well not really) that the East Bay put in healing caps that were too small AND one of the implants was crooked! Thankfully the office we used took care of both issues. But when they called East Bay they were also shocked at how rude the lady on the phone was. Stay AWAY from this place!!! Not recommended at all.

    Horrible service. Not enough Novacaine or anesthesia they use. Sad. Butchers stay away.read more

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    East Bay Oral Surgery & Dental Implant Center
    East Bay Oral Surgery & Dental Implant Center

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    Bayside Oral & Facial Surgery

    Bayside Oral & Facial Surgery

    1.4(5 reviews)
    0.7 mi

    I went for a consultation. I was told what I had to have done and that my ins would not cover part…read moreof it for another 6 months and I would have to pay out of pocket. It was over 4k. I told them I could not afford that all at once and I was handed paperwork for credit cards. I decided to go with part of the plan and scheduled my appointment. But when I told her I was not doing all of it her face changed. I decided to get a second opinion and it was a third of the price. Please don't waste your time or money. Get a second opinion!

    The oral surgeon was amazing... But the office help was just terrible. They were only supposed to…read morecharge me 1900 instead they charged me 3000. It wasn't covered by Insurance the girl said. But they didn't tell me was they could only charge me 1900 because that's what my insurance would charge. I had to argue with them a few times to get my money back. Took me quite a long time to get my $1150 back as well!!!! After the surgery, the girl at the desk gave me the wrong info on how to take care of a sinus lift and bone graft. She gave me the instructions on extractions of teeth. When I was going to go back, I ended up getting very sick of the night before getting no sleep severe stomach issues. The girls at the desk told me that I would be charged $75 for not calling 48 hours in advance... I told him that would've been impossible since I had no idea I was gonna pick up a stomach bug 48 hours in advance. I just couldn't believe it. They told me I could get a doctors note oh my gosh, I was modified at how rude and dishonest the office help was.

    MSL Surgery

    MSL Surgery

    2.8(19 reviews)
    6.3 mi

    From the consultation to the actual procedure, the doctor and nurses clearly explained what to…read moreexpect for my 18 year old son's wisdom teeth removal. They were thorough and took x-rays ahead of time, clearly explained the images to us, and educated us about how his roots were not very long, but that if we waited, they could potentially grow longer, and the teeth would be harder to extract. On the day of the procedure, they gave my son anesthesia before numbing his gums with Novacaine which made the procedure nearly painless. They completed the procedure in about a half hour at the most. They kept my son sitting upright in a chair in the recovery room for another half hour before the anesthesia finally wore off and he was able to walk out of there. They made sure that they supplied us with gauze pads, a syringe, clear discharge instructions, etc. Pro tip: check your insurance plan to see how much you have left of your deductible before scheduling your appointment. My son had a few fillings earlier in the year which used up a good portion of his deductible. If you schedule your dental procedures in different calendar years, you will pay less.

    During the first appointment for my wisdom teeth dr. Mo Banki was dismissive to my concerns and…read morejust seemed like he was trying to be "hip" or "cool". I told him I didn't want any hard drugs because I was concerned about addiction and he said "well don't pick them up". This is why people form addictions. I needed a medication for another medical problem I have which this surgery would effect. I told them a total of 3 times, at first appointment, before they attempted to sedate me and before I left. I advocated for myself and was ignored. Surgery day came and he came into the office, put an Iv in my arm with NO GLOVES.He was moving so fast between patients I didn't even see if he washed his hands. They attempted to sedate me and gave up. After making me wait 1 hr past my appointment time they said we had to reschedule because it was past my appointment slot since I didn't get to sleep. The amazing, caring, kind, compassionate Anesthesiologist has nothing to do with this. He's the only one that talked to me when I was clearly scared, stayed with me, and explained things to me. After they failed to sedate me, the dr. said he can do it with local anesthesia. He gave me shots on both sides of my mouth. He immedietly went to pull my tooth and I felt sharp intense pain. I told him to stop and was crying. He got mad at me because he said "look at how much I already gave you I can't just keep giving you novocaine. " He went to another patient and pulled the teeth there and returned. He gave me more on my right side and it ended up working fine. He immedietly went to pull my left side and I flinched in pain and was bawling my eyes out at this point. THE LEFT SIDE WASNT NUMB. he used half as much on my left side and didn't even attempt to stop when I was in excruciating pain. Finally both teeth were pulled it was done. He left the room and said I didn't need to be in the recovery room. The anastasiologist stayed by my side. and I asked if I could go home since dr. didn't say anything. we went to front desk to get checked out and found out that nobody gave me after care instructions, new gauze for my mouth, gauze to take home, etc. Overall he is dismissive, terrible bedside manner, rude, and going to be responsible for people's addictions. I'm traumatized by this experience and never experienced something so terribly medically. I hope you do not use these people for surgery.

    Photos
    MSL Surgery - Neck surgery, 1 yr ago..after 4 attempts.

    Neck surgery, 1 yr ago..after 4 attempts.

    MSL Surgery
    MSL Surgery - Cheerful sign.  Try to make it seem like fun

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    Cheerful sign. Try to make it seem like fun

    Oral Surgery Services Inc - oralsurgeons - Updated May 2026

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