Very pleased with The Hatfield Medical Team "Follow Up Program" phoning occasionally to check on my…read moreMedical conditions or questions. Twice a Medical Team member phoned me and it was perfect timing because I needed a Prescription sent to Pharmacy & the 2nd phone call I needed an Appointment to see Dr. Kirit Patel in Mesa. Dr. Kirit Patel is so good at diagnosing my Issues & attentive to my questions about newest Medicines & treatments. I recommend Dr.s Kirit & Daksha Patel for Physicals & attentive medical care. And recommend The Hatfield "Medical Team Follow Up" phone calls checking on my medical questions or needs.

I started going to dr. Charina Tecson. This office was wonderful, the staff was ALL friendly and…read moredr. Tecson listened and very attentive. Then when dr. Tecson went into a personal medical leave, her office joined Hatfield and I've been seeing Michael NP 2x now - for annual check up and for covid. I'm very glad that the transition was smooth and the staff at Hatfield were just as friendly and attentive. Michael was amazing the 2x I'm interacted with him. In dr. Tecson and now Hatfield group, they partnered with Labcorp and has an on-site staff for blood test. Now, that staff is AMAZING too. Desiree is great with blood drawn. All in all, I absolutely recommend this practitioner!!

My experiences at my last doctors office had all been incredibly frustrating & bad with the…read moreexception of NP Lauren Blitzer. Thanks to a helpful review under my previous doctors office, I was informed that Lauren had moved to this office and was able to follow her here. I have never received such compassionate & helpful care before in my life. Lauren Blizter is hands down the best NP I've ever seen. She is so warm, helpful, efficient, and has provided me with the best care I've ever received in a medical setting. I was sad to hear she was leaving this office but I will be staying because everyone in this building is also incredibly kind and helpful. I always feel seen, heard, and respected. I know that when I come here I will be treated right. To emphasize the level of care this office provides: During one appointment, I was sitting in their lobby waiting to be seen when I got the news that my dog had died. Embarrassingly, I was a mess and couldn't stop crying. Every person that interacted with me in the office was so sweet and understanding and went out of their way to comfort me. Dr. Paige especially was so incredibly kind & comforting. She told me about all of her dogs that she's loved & lost & let me know that they're up in doggy heaven waiting to welcome my pup & protect/look after him. A few days later, I received a card in the mail from Sun Lakes Family Physicians saying sorry for your loss. Everyone in the office signed it and left a heartfelt message. It truly meant the world to me. This is an office that genuinely cares about the wellbeing of their patients. I couldn't recommend it more.

I've been coming here for about 9 months and I've been frustrated every time I call or visit. I've…read moreconsistently had issues with referrals. The office says they have been sent but the receiver states there is missing information which causes delays in getting the care I need. I have to make several follow up calls to ensure they get through. Also when requesting labs - they tell me that the orders will be ready next day, I go in to pick them up and they are incomplete. This office creates a barrier to my healthcare.

This was genuinely the worst experience I have ever had with a clinic. I try to never leave…read morenegative reviews, but this was unacceptable. This was my first time here, I switched from Gilbert Center for Family Medicine due to insurance reasons. I needed a simple refill on testosterone and the nurse practitioner Alexa grilled me and made me feel judged for having the condition (hypogonadism). I am all for hearing a differing of opinion, but the way she conducted herself was that her opinion was a matter of fact and she gave no breathing room for a dialogue. I have been tested by multiple endocrinologists over the last 6 years and other practices who have confirmed this diagnosis and said it's something I need to take. She then suggested that the other practices were trying to, and I quote, "line their pockets" when you can look at the data of my bloodwork and see there is a factual deficiency. Her reasoning was that she cared about my long term health, which is a fine thing to say. But after that, she started to recommend other medications instead of testosterone, something that has worked for me for 6+ years. When I told her that my brother had bad side effects from those medications, she questioned it instead of just hearing me out. How am I to know that's not her "lining her pockets"? I told my last doctor from Gilbert Alexa's comments and she responded with this: "I can assure you that I do not make any money by prescribing you testosterone which is an FDA approved product for the treatment of hypogonadism in males." Alexa clearly lacks fundamental understanding of how this process works, which is the bare minimum for a provider. The worst part of it all was her attitude. She wasn't coming from a place of caring, she was coming from a place of "I know your experience better than you do" In addition to this, they are hard to get ahold of on the phone. You'll call in advance and it will say something like "you are #2 in line" and then a few seconds later, it will hang up and say that the operators are busy. This is after you've been waiting for a while. This is forgivable, but the appointment I had was not making this issue worthy of inclusion. I cannot recommend this practice to anyone that wants a nurturing, caring experience.

I am writing to let you know I will no longer be a patient with your office. I was not happy with…read morethe way i was treated by several of your staff. I was belittled made to feel less important, yelled at and refused service. I have never experienced such poor service. I do not recommend this office if the 3 staff members are still working there.

We LOVE this place. Of course, everyone hates going to the urgent care but every experience we…read morehave had here has been amazing. Usually less than 15 minute wait, then typically only a 10 minute wait when we get to the back to see the doctor as well. They do xrays and some testing in office; some of the testing we've had done they do have to send out. Doctors and staff have always been super friendly and helpful as well.

I wish I had a better experience with this facility! It's very clean and the people were easy to…read morework with however it felt very overpriced. I dealt with a horrible ear infection for 3 days to come in and see a physician for 2 minutes only to be told I have an ear infection and there's nothing they can do. It ended up lasting for two weeks and I had to go get drops somewhere else which is what I needed from the get go. Then, about two months later I receive a bill in the mail for $80. I paid my copay there and verified they were in net work and, received no extra exams or anything and they billed my insurance $268. I called the billing department and tried to get a breakdown but it never went anywhere and I just had to pay the bill. Could be a great place but will never go back due to the billing issues.

Visited Health First Urgent Care while in Gilbert. The atmosphere is clean, organized, and…read moreefficient, and the staff has consistently been helpful and welcoming. I've been here a few times, both for myself and for my wife. This visit, we got super lucky with no one ahead of us, which made things even smoother. The front desk staff always does a good job making the check-in process easy and stress-free. The caregivers have consistently seemed thorough, attentive, and helpful, which is what you want when visiting an urgent care clinic. Another plus -- there's ample parking, making access simple. Overall, a reliable urgent care spot with good staff and an easy overall experience. Saluti.

This office used to be my go-to, but after my most recent experience, I won't be returning…read more I came in with sudden, severe neck pain and felt like my concerns were dismissed rather than taken seriously. The providers didn't seem to listen or validate what I was experiencing. Communication was also poor. I left a voicemail and didn't receive a timely callback, and when I finally did, the response came across as rude and unsupportive. Overall, it felt more focused on getting patients in for additional visits than actually providing quality care. What makes this more frustrating is that my husband and I had just established care here and completed physicals on the family practice side. I rarely have medical issues and try to handle things the right way, so this experience was disappointing. I'll be continuing care with another office who actually listens, and my family will be finding a new primary care provider and urgent care moving forward.

The best thing I ever did was go see Dr. Lutz four years ago I was 290 pounds I was on all kinds of…read moremedication. She basically told me that she did not want to give me all that medication that it was killing me. She told me the truth unlike a lot of doctors that just want to give you medication she gave me the truth and it changed my life I'm now 210 pounds. I go to the gym all the time and the only reason I have to see Dr. Lutz now is when I hurt myself at the gym lol

I was referred to Dr. Lutz by a friend a few years ago, and I honestly couldn't be more grateful…read more From my very first visit, I felt truly heard and cared for. Dr. Lutz takes the time to listen thoughtfully and never rushes through appointments. Her depth of knowledge is impressive, and she explains everything in a way that's easy to understand. What really sets her apart, though, is her incredibly calming presence--it's something you feel as soon as she walks into the room. The entire office staff is just as wonderful--professional, kind, and always welcoming. Whether I'm dealing with intense anxiety,blowing my back out (what I'm currently dealing with lol) or anything in between, Dr. Lutz has guided me with genuine compassion and expert care. She's helped me through some incredibly difficult times, and I truly trust her with my health. I can't recommend her enough!