Take a look at these reviews, and among the 1-star comments there is a constant: Masayo…read more Unfortunately, this is a classic case, where you have a good doctor hampered by terrible staff. It is also unfortunate that be what it may, it is the doctor's responsibility to manage that staff and ensure each patient has a respectful, caring experience. Ron Yamane's staff answer the phone whenever they feel like it (they absolutely do not adhere to stated hours), and are condescending and disrespectful to patients. We've moved on (after several decades) to find a doctor who actually believes in a "patient-first" model, one to whom we can confide and trust. This is a shame: it's not often you see 3.3-star ratings for doctors, but in this case, it is deserved. No ill-will toward Dr. Yamane, I'm sure you can turn this around, but your legacy in Gardena has been severely tarnished by your management approach. The negative reviews you see on this site are only a fraction of those who have been affected; most folks I know all have the same story, grin and bear it, or stop going to your office altogether...

Best to choose another doctor, because after 32 years of patronage I finally became tired of Dr…read more Yamane's non-professional administrative staff for their unacceptable service especially managed by "Masayo" in a private office environment that's outdated and not up to standard. I find him to be an average nice doctor who has cared for me, but his staff whose English is their second language has lacked friendliness and respect like his scheduler, "Suwaki" who has rudely talked down to me. They run around like squirrels too being so busy and their hours of operation are irregular including not answering their phone calls at times. Waiting longer than reasonable is common and during my last visit, I was informed that three patients were ahead of me just like being on an assembly line. Moreover, your first impression of their office, lobby and patient rooms will look dingy, depressing like never refurbished nor painted with old wall posters/flyers. I feel that "Masayo" whose irrational had complained that she was wasting 15 minutes of her time to explain about Optum's procedure namely HMO-POS for a PPO urologist referral only because of my longevity was rude and insulting. Most of his staff could careless unfortunately to never improve in such an old-fashion environment whose still using written paper for record keeping instead of iPads with walls of patient folders. Now retired, I was luckily referred by a helpful Wellness Nurse Practitioner from Optum and very pleased now with my brand new, reputable five-star Primary Doctor administered by their competent staff/NP, team work, portal and a well-organized modern facility in Torrance effective 01AUG23.

My husband went here for his immigration medical exam. Christine, helped us with all our inquiry…read moreand provided us with details on how to go about the process. It was smooth from start to finish,grateful to have come across this clinic for this type of service. Friendly staff and knowledgeable about the process. I would recommend this clinic for your immigration medical needs. Thank you for all your help.

Extremely nice dr. and staff! Dr Sung (the sister) was a…read moregood listener and she gave me a real vibe that she wants to know about you to attend you better. The nurses explained everything carefully and made sure you understood. I will go back if I need other medical needs.

Well, it looks like I'm not adding anything new here, but Dr. O'Connell is truly the worst dr I've…read moreever encountered in my life. Would not address my concerns, told me that since an INQUIRY I had was contraindicated on a box of medication, he would not think about it any further, and then just walked out on me. He should have retired years ago.

I've been a patient of Dr. O'Connell's for sometime. Yesterday was the last time that I will ever…read moresee him again. I came across some medical records and wanted the Dr. to explain to me, why he put some things in my records that I didn't understand completely and wanted to hear his reasoning for it. First off he was late for the appointment, which is not the first time. He entered the room complaining how busy he is.... That is not how you treat paying patients. It is not my fault that YOU are overworked or overwhelmed or that you over booked! I waited 30 days for this appointment and then YOU were late to the appointment! My time is just as valuable as yours!!! I immediately told him that this should only take a few minutes and he could move on with his day. I confronted him about what he put in my medical records and he immediately gave me some BS story about INS coding and blah blah blah. He straight up lied to my face and that was the last straw for me. He then berated me for wasting his time and that this could have been done over the telephone, I immediately let him know that I wanted to see him in person for the explanation. His story was such BullSh&!, he was like "Oh I just used that code because of this and that" Straight up lied to my face. He didn't have to use that code unless he really believed that. He got called out and literally didn't know what to say other than lie. He is the kind of doctor that thinks everyone else is uneducated and he is all knowing! Absolutely ridiculous!!!! How can I continue to see a doctor that I no longer trust?!?! So with that.... I'll be looking for a new primary physician.

This review is long overdue, but necessary. I recently went…read morethrough my old medical files from 2015, and everything I went through with this doctor came flooding back. I was a healthy, active woman in my early 40s -- working out four times a week, eating clean, and living a balanced lifestyle. Out of nowhere, I began passing out, having heart palpitations, chest pressure, and extreme fatigue. I was in and out of the ER repeatedly for years, scared and confused, and no one could figure out what was wrong. Each time, the emergency doctors ran tests and told me to follow up with my primary doctor, Dr. Abraham Golbari. I did exactly that. But instead of compassion, concern, or real investigation, I got dismissal, arrogance, and negligence. He brushed me off repeatedly, refused to run the proper tests, and told me to "stop working out as much." For clarity -- I wasn't overdoing anything. I did normal aerobic exercise like walking or jogging one to three miles, and light weights. I wasn't on steroids or pushing beyond my limits. I was just trying to stay healthy. His physician assistant (PA) at the time -- and I'll never forget her because she was amazing -- was the only one who truly listened to me. She said, "You're too young and healthy for this. Something's wrong." She went above and beyond to get the right lab forms, contacted another office, and sent me to Quest Diagnostics for blood work. That's when the truth finally came out -- I had lupus. Negligent and Dismissive -- Please Read Before Choosing This Doctor The PA personally called me in to share the results because she was leaving his office for the same reason many others probably have: his lack of care, concern, and professionalism. Even after I received the lupus diagnosis, Dr. Golbari minimized it. He told me I'd be "fine" and just to "go see a rheumatologist." No empathy. No support. No acknowledgment that after years of suffering and uncertainty, I finally had an answer. When I asked him for an application for a temporary handicap placard -- because lupus and heart palpitations made it difficult to walk or stand for long -- he flat-out refused to give me one. He said "nothing's wrong with you." His PA quietly handed me the application on her last day before she left his office, because she knew I truly needed it. I regret not filing a formal complaint with the Medical Board of California back then. What he did wasn't even just a misdiagnosis -- he didn't diagnose me at all. He showed no interest, no urgency, and no humanity. If it hadn't been for that PA taking the initiative to run the right tests, I don't know how long I would have gone on suffering, or if I would have survived. Dr. Golbari graduated from the National University of Iran Faculty of Medicine (listed on his California license). While I believe there are many excellent international doctors, his complete disregard for my symptoms, lack of bedside manner, and refusal to act were inexcusable. Below are links to verify his license and also to check if there have been any lawsuits or filings against him. If this reaches even one person before they experience what I went through, then sharing this was worth it. Please advocate for yourself and don't let anyone dismiss your pain. Verification Links Medical Board of California - License A55387 https://search.dca.ca.gov/?BD

Professional, No nonsense care. The doctor and staff are excellent…read more It's a high volume facility, but wait time is minimal overall. He's not the warmest doc, but I don't go to make a friend. You go to get answers and get better. I'm surprised by all the thin-skinned negative reviews. I'm satisfied, recommend and thank him and his staff for great care.

I'm only giving 5 stars because of Dr. Kirolos and his staff. Actually getting a human on the phone…read morecan be very challenging. The whole Venice family network can be difficult to navigate, I know they've been making some Changes but it's so overwhelming to get a hold of the front office, scheduling can be a nightmare BUT when you get in office that all changes. Dr K is a rockstar! Super thorough very professional great service. You can tell he actually cares and we'll go the extra mile for your family. I genuinely appreciate Dr. Kirolos!

I have been with them over a year now. During that time, I…read morediscovered I have breast cancer and other ailments as well but none were discovered by the SBFHC. I had to go other clinics to find them out. The waiting is horrible too. I am waiting an hour and a half for my hip x ray results. If you are considering visiting one of those county clinics, please do not come here. The facility is clean and the staff friendly, but I have never seen by a doctor here, the nurse practioners know nothing and getting an appointment ( only by phone and they make you wait as long as 30 minutes!) is hard. Cancelling appointments are also not very clear since you have to do it through the automated answering machine.

Quick to be serviced that's for sure, staff were kind and the lab technician was professional…read more However, as this facility could've been a bit more clean and perhaps check the cleanliness of the bathrooms inside the lab. Nonetheless, smooth and seamless experience.

I'm extremely disappointed with our experience at Concerta Urgent Care on Monday, March 23…read more To start, the front desk employee was kind and patient, especially considering she was the only one working the front at the time. She made an effort to inform every patient about the long wait due to limited staff, which we appreciated. Unfortunately, that was the only positive part of our visit. My sister came in because she had been experiencing dizziness and blurred vision in her left eye for three days. After waiting about an hour, she finally saw the doctor, and the consultation lasted roughly another hour. She clearly explained her symptoms and concerns, but the doctor dismissed them and simply told her to eat something and take Tylenol because she hadn't eaten that morning. My sister explained that she hadn't eaten *because* she felt unwell and wanted to come in as soon as possible. It made no sense to us why her ongoing symptoms over several days were reduced to that explanation. We left feeling uneasy because nothing had really been addressed. Thankfully, my sister decided to call the VA hospital afterward. She spoke with a nurse practitioner who immediately told her to come into the ER that same day. At the hospital, we learned that my sister had actually experienced a mild stroke and has a hole in her heart. While I understand the clinic was busy and short-staffed, that does not excuse the lack of thorough evaluation and care. This could have had an even more serious outcome. We will never return here and would not recommend this urgent care to anyone.

This was my first time at this Kaiser facility and my first time seeing an endocrinologist after…read moresome concerning test results. The text-message check in is very convenient and there is ample parking. I saw Dr. Andy Chen. He was very nice and listened to my concerns. He also answered all of my many questions. The pharmacy was fast and took less than 10 minutes to give me my medications.

This review is solely for the optical department only…read more Upon arrival, I checked in through my phone on time. I stood in line anyway to make sure I was checked in. The people at the front desk didn't acknowledge me as I stood next with no one in line. There were 3 people at the reception desk. One on the phone and two available. One just looked at me and looked forced to say something. Didn't smile, didn't greet or say hello. Nonchalant and just dismissive. However people who were older and of a different race got better treatment around me. I also waited an additional 30 minutes after my appointment. The only reason I'm giving this department 4 stars aside from the wait and slow receptionist area, is because of Dr. Lam. She was amazing. She was so sweet, took her time, knew what she was doing, she was gentle, and reassured me with all the things she was saying. She answered all my questions, and performed all the necessary exams as a follow up. She also cleaned the equipment every single time before using on me. Dr. Lam was also friendly, and made conversations with me. After the doctor did all the exams, she directed me to check out with a staff member and I was out the door. It was easy and smooth. I highly recommend this doctor. She's very knowledgeable and easy to work with. The department just needs to work on the receptionist area. Be more friendly, and attentive.