I found out my doctor retired. So sad to see him go. I decided to pick a doctor closer to home. I was pleased with the outcome. It turns out my new doctor knows the doctor that retired and the cherry on top is that they're friends. I am blessed to be closer to home. read more

Doctor Arielle Tucker does not take care of her patients I explained to her that I needed this document sign in order to work. I went up there she signed one document which was the wrong one I took it back got the right one and then she's gonna tell me to take 2 to 7 business days to sign it, my wife explained when I'm there and explain the situation. She told me she would have it ready and she still didn't have it ready for me so don't trust her. She will not take care of you as a patient. read more

I have been with this facility since it was Bay Shores. My doctor was Emma Junior. She was good. The next time I went it was Health Care Partnets. My doctor was Gia Bedford. She was outstanding. So much that, I changed my kids (they were too old to keep seeing a pediatrician) to her as their primary doctor. She left and my next doctor was Dr. Ro. He was kind and understanding and understanding. I was really sad that he transferred to a different facility of HCP. My next doctor was Dr. Kimberly Reece Eddings. She was very attentive to my medical needs. My next doctor was Dr. Julka. She was very through. Very in tune with my medical needs ordering test, blood draws and x-rays and/or CT scans if needed. My next dr was Dr. Arielle Tucker. She too was quite through with my medical needs. I really liked her. She left and now I have Dr. Keith Ebilane. So far he appears to be ok. The facility is always clean. The receptionist is always inviting. The only draw back for me is the nurses can't seem to draw my blood without 3 sticks. Sometimes I have to go to Lapcorp to get it done. read more

I had an appointment for today as a new patient and they called and cancelled due to Dr. Tucker being out sick. Maybe attempt to make arrangements for me to be seen by another doctor or office. Nothing! I made arrangements at work for my appointment. I've read the reviews about them cancelling appointments often. They didn't offer to set me up to see another doctor in their group. I'm only writing this for the next person who's attempting to do their due diligence in choosing their care. I need a consistent doctor that will be available for my care. read more

This is my primary care for past 2 years always had great experiences, for some reason it's easy to make appointment, drs are always available. I tried to make a regular check up via call, talked to Jessica ( I think) after we tried to find a dr works for my schedule, Aka, I didn't take the first appt given to me, the call got disconnected and transferred to typical reviews. When call back again, the person claimed she is from another office has no visibility of this office, just here to help. Although she can't seem to get anything done in this office, although it just sounds like the same person. She claimed she will have Gardena office call me, and that's 3 days ago, nothing happened Not sure what's the game of the front desk is playing, it just seems pretty messed up. No wonder the 3 stars review here read more

!!!!! STAY FAR FAR FAR AWAY FROM THIS PLACE AND FROM HEALTHCARE PARTNERS UNTIL THEY DECIDE TO CLEAN UP THEIR BAD BUSINESS!!!! I have had issues with Dr. O'Connell's manners and service quality which lead me to write the unsatisfactory review I've written here prior. After posting my review, Dr. O'Connell has refused to prescribe the correct increase in dosage of Levothyroxine I'm medically required to take to LIVE. Meaning, my prior review was posted before having received the re-check results back regarding my thyroid levels. Upon picking up my test results, I was told Dr. O'Connell would only give me advice of my results if I used my insurance for another office visit. I argued this as unreasonable considering I've never heard of a doctor charging for testing and then providing results as being charged "piecemeal". He finally decided to call me and asked what I wanted to know rather than telling me specific information regarding the recheck of my high levels of cholesterol, glucose, and continuously low thyroid levels. He then murmured something about my review on him, and then cut me short, discontinuing the conversation. A doctor still has a moral oath to follow through with already paid for care from any prior visits! No script for my continued low thyroid levels was issued and I'm almost out of medication. I have Hashimoto's Disease according to the office's prior testing, yet Dr. O'Connell wont prescribe me medication unless I set up another appointment to see him. I have already stated I no longer wish to see him as my primary doctor and no valid reason has been given for his need to charge for a followup considering he already has proven in the re-check results that my thyroid levels are still too low. Considering how he's treated me and spoken to me, I can only assume he wants to land the office visit billings from my insurance, because he surely doesn't have my best interest at hand. Yes I can see a different doctor, but it still costs me money out of pocket that I don't have right now, and Dr. O'Connell already has proven twice that my thyroid levels are still too low! Because I see no resolve and the Healthcare Partner's "attempts at a resolve" in this issue as futile, I have no other option but to pursue this matter further. ***HEALTHCARE PARTNERS: PLEASE BE AWARE OF WHOM I'VE CONTACTED THUS FAR... ***IN REGARDS TO UNNECESSARILY AND POTENTIALLY FRAUDULENTLY-REQUIRING CHARGED OFFICE RE-VISITS, I'VE CONTACTED REGARDING INVESTIGATION, THE FOLLOWING FRAUD DIVISIONS: FBI Los Angeles Suite 1700, FOB 11000 Wilshire Boulevard Los Angeles, California 90024-3672 (310) 477-6565 ANTHEM BLUE CROSS ONLINE SUSPECTED FRAUD REFERRAL ***I HAVE ALSO CONSULTED WITH: Private Legal Council (whom will be contacting your office shortly) ***I AM ALSO IN PROCESS OF CONTACTING THE FOLLOWING: Office of the Attorney General 300 South Spring Street Los Angeles, CA 90013-1230 Phone: (213) 897-2000 GARDENA CITY ATTORNEY'S OFFICE C/O legal firm of Wallin, Kress, Reisman & Krantz, LLP 1700 West 162nd St. Gardena, CA 90247 (310) 217-9544 TO ANYONE WHO IS CONSIDERING THIS OFFICE OR THIS MEDICAL GROUP, PLEASE KNOW, I HAVE ONLY 5 DAYS OF MEDICATION LEFT, OF WHICH IS NOT EVEN THE CORRECT DOSAGE, AND THIS IS WHAT Dr. O'Connell HAS DECIDED TO LEAVE ME WITH AS PUNISHMENT FOR A HONEST REVIEW OF HIS SERVICES. I'M FORCED TO FIND ANOTHER DOCTOR WITH WHICH TO BE BILLED, RE-TESTED, AND PAY FOR. STAY AWAY FROM THIS PLACE AT ALL COSTS!!!!! read more

Since this location moved further west on Redondo Beach Blvd., they have a new Dr. on their healthcare team. Her name is Dr. Julka and she is one of the best doctors that I had in a very long history at Healthcare Partners. She is professional, ethical, understanding and very attentive. I really like her being my healthcare provider and hope that she will be my doctor for a long time. I highly recommend her to anyone that's looking for an good healthcare provider. read more

What a great office: friendly staff, clean facilities, and my doctor there cares for me greatly and is completely professional and helpful. I enjoy being their patient. I've been going there for years and am glad I chose them to take care of my primary needs. read more

On April 10, 2023, I was having difficulties urinating and called the Gardena office requesting an appointment, but since there was nothing available with Dr. Ebilane and an appointment was set up with Dr, Andru till Friday 14th. I opted to get help online and a Dr /Nurse provided some medication that was not adequate for my issue however it did help with the burning and pain. But my urinating issue kept on getting worse so I kept on insisting on getting an appointment sooner finally, a person by the name of Edna was able to set me up with an appointment with Dr. Ebilane for Thursday 13th, 2023, my regular doctor when I got there Dr. Ebilane requested a urine sample and I told him I wasn't going to be able to get samples because I was feeling really bad so he said just try, so after 20 minutes I was able to get about a couple of tie spoons and when Dr. Ebilane returned he confirmed I had an infection and he prescribed me CEPHALEXIN 500MG FOR THE INFECTION (I am allergic to penicillin). I asked Dr.Ebilane if there was anything else he can do to help me, I was desperate and he said "No" nothing else the medication will help you out, but it'll take a few days I was shocked and very disappointed. So I run to a nearby clinic where they were able to assist me by placing a urinary catheter and perhaps save my life something Dr. Ebilane could have been able to do for me, I MAY OR MAY NOT BE WRONG, BUT I ASKED OPTUM RX- is this what a general medicine doctor is certified to do for the patients? Just how many patients have suffered due to your attitude or unwillingness to do your job, I know we all have bad days, but this is absolutely unacceptable!!! read more

I had Kaiser insurance since 2011 till 2016. Due to a change in jobs, I am now with Healthcare Partners at Gardena, CA. I was really worried after reading the one review, but honestly overall I had a positive experience. I am satisfied with services provided to me. The receptionist is courteous to me. Everyone is helpful and friendly. My doctor, Kimberly-Eddings Reece, MD is very knowledgeable and takes the time to listen to me and explain to me about my health. I get test results right away within a few days, and everything is uploaded to followmyhealth.com. Kimberly in addition mails me my test results and her notes and follow-ups. Appointments are easy to schedule. I also did not have to wait really long to see a specialist. I liked Kaiser, but I had to wait months to see a specialist or to schedule tests but i know it is because there are so many patients, so it is not my previous doctor's fault. I am so happy that I do not have to wait so long anymore but can be proactive in taking care of my health. I am thankful that they call to remind me of my appointments. I would give five stars, but my only disappointment are healthcare partner's limited hours. I miss going to Kaiser at 7am for labs so that I do not starve when I am asked to fast. I have to miss a lot of work because of Healthcare Partner's limited hours, (typical business) hours 8am-5:00pm, that I hope my new colleagues do not think I am, "malingering," lol. There was only one miscommunication thus far regarding whether I needed to fast for labs or not. I came in the afternoon, only to be told that I needed to come back another time in the morning and staff were not sure if I needed to fast or not. But, I cannot complain, we are all human beings who make mistakes. I make mistakes. I am trying my best to provide an objective review. I would definitely recommend this provider to others though. read more

The girl that answered the phone was great but Dr. O'Connell was a complete A-hole! I was having issues finding a GI doc to see my 74 year old father who had really bad stomach issues after a surgery and then diarrhea for 3 months. Since he was a senior and having such critical issues, they fit him in a few days later. I called back to leave some notes for the doctor because I had to fly out of town the day before the appointment and wouldn't be able to get back for a few weeks as I explained to the person taking my message. A little later the same day, I received a return call telling me to postpone the appointment until I returned. I explained that he was in a lot of pain and waiting too long already and there was no need for me to be there. The doctor picked up the phone and couldn't give me a reason for me to be there other than "because I'm asking you to", he said. I told him it was ridiculous and I would find another doctor to take care of him and would make sure to put in a complaint. My father went into the appointment anyway and Dr. O'Connell turned him away and told him that I should keep my promise and get him another doctor. I am submitting a formal complaint to the medical board as everybody else should. read more