Hi I'm Nina the little sis of my deceased big brother Mr Lobo whose pic is here too. I needed emergency surgery yesterday and luckily for me @renocritic took me to Options. Thanks to Liz and the team I was home in my bed and resting from surgery last night. It was the bottom of the 9th down by one and they hit the homer to keep me in the game. read more

Options Veterinary Care - What the heck is this around my neck - Veterinarians Near Me - Reno, Nevada

My senior dog was seen by Dr. Brad Lingenfelter for allergies/skin irritation. When he came in the exam room, he briefly looked at my dog (not examined), lifted his tail and said something all the lines of "I don't like to play the guessing game". After maybe a 4 minute talk about not liking to "guess" he ordered a biopsy with sedation and an allergy test. Never took a moment to check my dog heart, ears, teeth, or anything for that matter... was this even any kind of exam? Again, senior dog. I went elsewhere for a second opinion and good thing I did because we were able to find the root cause of my dog's symptoms from a simple wellness exam, you know where they actually care about the wellbeing of your pet. Do not bother going here. Also, the staff are not pleasant either. Awful service and experience. read more

I can't say enough good things about this place. Pricing is of course, very reasonable and done on a sliding scale I believe. Everyone from from front staff to vet have been wonderful. Front staff was very informative, kept me updated, and returned calls quickly when I had a question. The techs explained medications and any questions I might have. I received a follow up call the next day to check on my pet's condition and they've kept me informed about any danger signs I need to look for. All in all it has been a wonderful experience to have them help me through this potentially scary time with my pet. read more

I had 2 young kitties, a male and female-brother and sister, that I needed spay and neuter and standard shots. I called multiple places, and I opted for Options Veterinary Care. They are a non-profit vet clinic. If you have limited income but still need vet services, this is the place. They are low cost and very nice people. I dropped the kitties off very early in the morning and were able to pick them up late afternoon. The cost was reasonable compared to every other place in town. The SPCA and Human Society are not doing spay and neuter like they used to. Even in California, the cost of a spay and neuter is way cheaper than Reno. OPTIONS staff was friendly, and they took great care of my fur babies. Both cats had no trouble with the procedures. They are running and playing like nothing happened. read more

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I phone in and tried to get an appointment, which I received for two weeks later. I arrived about 15 minutes early for the appointment and was shown to an exam room right away. Everyone that I dealt with was both friendly and professional. The vet was a straight shooter, meaning she told it like it is, not what it could be. She went into great details as to what was going on and the possible reasons why. She went into event more detail about how the medication would work and what the next steps could/would be. I absolutely appreciated the candid information, and would appreciate it if that doesn't change! We will be bringing our other pets in the future! read more

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horrible extremely rude nurses acted like we didn't know what we were talking about. very unprofessional and attitude was over the top. We were trying to explain to them what was going on dog and they completely acted like they did not care whatsoever. Short answers And not very helpful would not recommend this place. read more

I am so impressed with Dr. Meg! My Akita has always been afraid of the Vet even tho he goes there 1-2 times a year (he is 9 years old). My dog has always been very protective of me when we are in the exam room, (he basically sits on me) and wont leave my side. Dr. Meg was very patient with my dog when she did her exam and although my dog was very hesitant at first, by the end of the appointment, he was loving on Dr. Meg (no bribes/snacks were necessary). My dog has never been like this with new people, let a lone the Vet. Thank you, Dr. Meg! I look forward to bringing my dog to you for his future appointments. read more

Options Veterinary Care - Kody Bear - Veterinarians Near Me - Reno, Nevada

Our friend recommended this vet for the spay and neutering of our cats. When ai called it says to leave a message with any and all information and they will get back to you as soon as there was an opening. I left a message on Monday and they were seen the following Monday. The staff was super friendly and understanding. I would highly recommend them for any of your petcare needs!!! Super informative, best procing in town as well, truet me I made so many calls ai was getting confused. read more

I adopted a cat from the vet there. But have not been as a customer... but from what I've seen it looks like a great facility. read more

Options Veterinary Care - Mack... adopted him from the vet that works there. - Veterinarians Near Me - Reno, Nevada

Staff super friendly and knowledgeable they seemed to actually really care for the well being of your pet, took my dog here for some vaccinations they were kind and patient with her! read more

They are incredible!! They let you know how the procedure went, they send you a text to see how your fur baby is doing, sit down and go over everything that should be done, answer any questions. Highly recommend. 10 out of 5 stars. read more

I finally found a veterinary business that I feel comfortable with. They were even advertised on the morning news, because they are a not for profit. Luckily I found them on Yelp, when I was desperately trying to get my two in for kennel cough.. Today was just a first visit, but also wanted to have them look at their teeth for cleaning. Momo had his teeth cleaned once at his regular vet. They actually fly in a hygienist, and with no anesthesia. Today I learned many new things! Both of them have great teeth but Momo has tartar built up. The vet called after examining them, and said to wait a year or two, and to do daily maintenance, brushing their teeth, and switching to dry kibble. The more moist of food, more sticks to their teeth. Today's visit total fort both $58!! They gave a discount for a second pet!!! $38 for first one and only $20 for the second. Glad we came! Also will try the Science Diet T & D.. dog food (teeth & dental)..and brushing their teeth! Thank you Options! read more

Options Veterinary Care - First time - Veterinarians Near Me - Reno, Nevada

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I don't usually leave reviews unless I feel like people really need to know about my experience. I have moved all over the country in my decades on this planet. I really do my research before choosing a vet for my pup because there are a lot of bad ones out there. He's got enough anxiety and I want to make this necessary part of being a dog as easy as possible. I just found THE best veterinary clinic I have ever been to. Dr Wood really took her time with Inigo Montoya, giving him gentle pets and offering him a special treat as her introduction. She explained that she wanted to help remove the fear that all dogs have coming in. Her sensitivity made me so grateful I did the research and found this place. My little guy needs surgery and they got him in the next day. The staff was also exceptional in their interactions with Inigo and myself. So caring. My heart is so grateful to have found a place that will treat him as lovingly as I do. read more

My cat was spayed and vaccinated here 3/5/25 and has died this morning not even a full 2 days later 3/7/25 :( she was a healthy cat with no signs of issues before the surgery. Not sure what happened because I have been caring for her/ checking on her around the clock, pretty sure it has something to do with the procedure or medication..... read more

This place is terrible. Do NOT go here. Got my cat spayed 2 days ago. When I was picking her up they said she had a fever of 105 and placed ice packs around her. 15 minutes later they gave her to me and said she was fine. They do not give IVs to animals getting surgery. Less than 48 hours later she died. I checked on her when I woke up and she was laying down and seemed fine. Got ready for work and before I left I checked on her again and she was dead. read more

I took my Purebred French Black Poodle who is my Service Dog to get his regular shots and the the girl who brought him out to me at my car had the audacity to ask if I wanted to neuter him!!! Won't be going there ever again! Hire better people who aren't so "naive". You do NOT neuter a purebred. Especially the smartest dog in the world!!! Who I plan to breed for service dogs. read more

We took our eight week old kitten today for his neutering and microchip. We waited in our car an hour and a half for them to take him in then we waited another hour and a half to pick him up after he was done. When we got him back his paw was swollen from a bandage that was put on too tight. When we got him home his microchip was STICKING OUT OF HIS BACK. On the recommendation of our regular vet we removed it with tweezers. Our poor kitten also had blood around his rectum which was definitely not there when we dropped him off. This place is horrible and I would not recommend anyone go there. read more

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I took my dog there thinking there was no hope and she is still with me. They were so kind and caring. I love every one there I think they truly care for your pet & for you. God Bless all of them. read more

I brought my cat Avi in today for a check up and some meds to prepare for out move. Avi is a very nervous boy and everyone was kind and patient with him. The atmosphere here is nice and the people are helpful. Cost for the visit and the meds was excellent. Almost makes me wish I wasnt moving. Thank you Dr Jim and the tech that helped us! read more

I have 3 large dogs. I have been to many veterinarians over the years. This was BY FAR the worse experience I have ever had!! I took over an hour , with an appointment, just to get a rabies booster. The vet, I dont even care to remember her name, asked if I mind her giving my dog treats during the injection. I said Yes, I do mind, DO NOT feed my dog! She did , or attempted too, anyway!! ..because its the way she does things.. Nope!! Not with my animals its not!! I had to physically stop them from feeding my dog! I told them my dogs needed to be wormed.. That was never even addressed in the exam, or at closing. Her biggest concern was giving the dog the food I said NOT TO, instead of actually tending the patient needs. Stay away from this place!!! There is a reason they primarily cater to low income clients. read more

The vet and receptionists were complete jerks to me, my mother, and my dog. The vet kept calling my dog names and the receptionists are dumber than rocks. I understand why Dr. Giene left. You guys are jerks! read more

Vet care has become much like finding your own doctor. If you don't establish yourself WAY ahead of time, it will be hard to get care when you need it. On top of that, as others have mentioned, continuity of the docs has been pretty inconsistent. So far this hasn't hurt the care of my dog but it is worrisome. Care isn't cheap anywhere anymore, owning a pet and keeping them healthy feels like a roll of the dice where you hope with normal vaccinations you can coast for years. I was getting KILLED at Baring (which is part of VCA now) and my visits were always north of $300. Options was better for me and billing was more consistent. So can I recommend this office? Yes, but with the caveats mentioned, DO NOT WAIT to establish care or you will end up at an animal ER and paying considerably more. The situation stinks. read more

my dog had to be put down last night. we took her to the emergency vet because of how she was acting/her stool. we found out that her mass had spreading and she had a tumor on her spleen that ruptured. we never knew she had a tumor on her spleen. options vets never did an ultrasound and therefore did not know she had several things going on on her insides. the last two times we brought her into options for her bump, the doctors told us two different things. the first visit (male vet) told us it was likely just a bump that wasn't doing too much but should be removed just because it's a bump and they're not fun to have. the next vet (female) told us it is cancerous and that it should be removed. this vet actually did a biopsy to find out what the real issue was. the male vet did not test anything. one of the ladies at the front counter was very rude on our second visit. she had purple hair, i can't remember her name. we were told by the assistant staff in the room before they did everything that they had a payment plan. we were not told that it was a 3rd party situation or that it required a credit check. we went to the front to ask if they do payments and the lady with the purple hair said "next time, if you can't pay in full, you need to tell someone before they do anything." it was full of attitude. we were already upset because we found out our dog had cancer. there was no empathy there. we also didn't say we couldn't pay in full, we were simply asking if it was an option they have. regardless, the lady next to her was very kind and understanding. she had the empathy that the other young lady lacked. it goes without saying that if my husband and i ever get another dog, we will not be coming here. ask for an ultrasound. if they don't do those, go to a different vet. it may be very necessary. the staff is not on the same page, from the doctors to the assistants, to the front desk staff. be specific. or don't be a business. read more

Prices are great. They do not gouge you. My complaint is the follow up. I asked so many times for the diagnosis for my insurance on my dog. Never got it. But the care is top notch and they honest. read more

We had to do the hardest thing I have ever had to do, we help our family dog, of over 14 years, to cross over the " Rainbow Bridge. " the veterinarian and the whole team was very professional kind and loving. Even the vet shed tears with us. Their prices were reasonable and they helped us a lot during a very difficult time. They are a non-profit and donations are accepted. read more

Employee broke her arm while at work. Options decided to terminate her for not being able to perform properly. No workers comp, no disability, no way to get another job with the broken arm, Shame on Options. read more

We came in with a vet emergency and little money at the time as we had just finished paying off bills the day before and just needed help for our dog to get her stitched up and okay. The staff at the counter wouldn't even here us out demanded a butt load of money up front and were extremely rude and unprofessional in our time of crisis. So much for being a nonprofit for low income families in need of help as they falsely misadvertise these people just want your money. They dont care about your pets read more

Do not go to this Veterinary clinic if you value your pets health. You get what you pay for. I brought my cat here vs my regular vet because because she was sick and has had ongoing symptoms for months now- I've ran blood tests 4 times in the past year and was having issues affording more tests for follow up. They ran the tests, took my money and then nothing! You can't get the vet to call you back. I've left messages, I've emailed, I've called. The answer is always that the vet isn't there that day or they'll have someone call back. It doesn't have to be the same vet- I want any of their vets to call me back! This has been since Thursday. I've called everyday. On top of that the vet who left an initial message with me the day of says my cats tests are "normal"- there's nothing normal about these results! Look how dangerously low the platelets and neutrophils are. I have no words. My poor cat. Unprofessional staff and by the looks of it, uneducated or negligent too. I wonder if they even care about animals? Do they have vets in training working there? Are they just in it for the money? read more

Options Veterinary Care - Neutropenia is NOT normal! This Vet Clinic ran tests then it's pulling teeth to talk to anyone about the results and next steps. - Veterinarians Near Me - Reno, Nevada

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I rarely do updates, and I really don't like to do negative reviews, so I will try to keep this short and as kind ss possible. Also, let me preface this by saying that I am in no way someone who would think I know better than medical professionals, but...this has been a nightmare situation and people in our community should be aware. Bottom line, there does not seem to be any continuity of care at Options. Once I recovered financially, I decided to keep taking my dog to see them for his food allergy. He saw a different doctor each time except the last time he saw again the very first doctor he saw there. And she CLEARLY did not read the case notes before. Each doctor he has seen has taken a completely different approach to treating him and not one of them got his condition under control. Under their care, he went from having moderately itchy skin but no hair loss, no red or irritated skin. Only his ears were inflamed to his entire body affected. He lost most of the hair on his chest, sides, face and he was red, inflamed and crusty. Emotionally, he shut down. Didn't want to play. Wanted to stay in his crate most of the time and sleep which isn'tlike him except for typical afternoon naps like many dogs. It was awful. They had us do everything from changing foods, giving bendryl, so much benedryl!...medicated shampoo that was $40 for a tiny bottle that was gone in 2 baths...but, I was supposed to bath him 3 times a week...the last 2 straws were him being put on a prescription diet that had chicken in it...after we were told that is what most dogs with food allergies are allergic too! So, they had him on a hydrolyzed soy protein food that its 3 rd ingredient listed is chicken all while telling me the plan was to have him on this diet then when he recovers introduce foods such as chicken slowly to see if he has a reaction. Essentially that doctor's plan was heal him then potentially cause a major flair up. No, we won't be doing that! It took my roommate's sister who was visiting, during the holidays from school, where she is studying to be a veterinarian. She pointed it out, so we immediately switched to a vegetarian hydrolyzed soy protein prescription food. She also asked if his doctor had done a skin scrape to see if he had a yeast infection on his skin. Nope! So, I decided to change veterinary clinics immediately. The doctor there had him improving in 2 days. 2 days! She did the skin scrape, found he had 2 different bacterial infections happening but no yeast. She put him on an antibiotic, an oral anti itch medication and 2 shampoos that were only $16.00 each. It has now been two weeks and he is happy, back to his old, playful self. His skin has recovered, and his hair is growing back, although it looks like it may not be on his chest. I feel terrible that I kept taking him to this clinic. It was clear that they don't read the case file notes, they all have very different approaches and there didn't seem to be any alarm about the state of his skin and well being. I know they are trying to provide much need lower cost care for our community but, it should still be top notch care for our animals. read more

I had a sick little dog who was sneezing and coughing so I called Options Veterinary Care. They got me in right away. Their fees are 50+% less than the last vet we visited. We scheduled a teeth cleaning, which was done 2 weeks after the initial visit. The staff are so very kind and take their time with you and your pet, plus they have top-of-the-line brand new equipment. I highly recommend Options Veterinary Care! read more

Options Veterinary Care - Options Veterinary Care, 4690 Longley Lane, Reno NV 89502 - Veterinarians Near Me - Reno, Nevada

This place killed my parents' dog through multiple misdiagnoses, prescribing a treatment for the wrong disease (which made her actual disease deadly), refusal to respond to the dog's medical emergency (which they caused) despite the dog being in their care for well over a year. Through all of this, they still charged them for everything. What a shame. read more

When I say they are angels that just what they are! My dog needs surgery and I called every vet I could to get him in to save his life no one would take him! I went into options and they took him in immediately! I will be for ever grateful! God bless every single person there!! read more

Too busy to take appointments. First time I went dog was treated in hallway. Not impressed.

I had previously given Options rave reviews....until my visit on Friday. The two girls at the front desk are the most condescending, unfriendly, unprofessional jerks for what this organization claim to stand for. Not only did they berate me at the front desk, but they also berated and double-teamed an elderly couple who were merely trying to get the correct price for their pet's procedure. And they did so in front of others. At one point, I could pay half the price for my dog's medicine and pay the other half on my next visit. This time, however, the girl at the front desk decided the best approach to telling me such option was no longer available was to say 4 times they needed the other half of the money on Friday, Friday, Friday, Friday. When that felt good, she highlighted it on the receipt and said Options would no longer see my dog if I didn't pay forty-five dollars on Friday. Just nasty attitude, rude as ever, childish and such a stain on this organization. My dog had a procedure the prior Wednesday so I asked if a doctor could quickly check to see if her sutures were healing properly. She replied like this: "We're busy right now". Again, just rude and nasty as ever. The only positive: My dog's doctor was great. read more

Absolutely love this place....from the first phone call to get my sons pup on the wait list for neuter, to actually taking him in everything was great and smooth. After taking my sons dog we now take all 3 of our dogs and our catThis is the only vet we will use their staff is super friendly and knowledgeable, their facility is clean and their prices are great. read more

Options is the best Veterinary clinic in Reno. I woke up to find my beloved Fiona(cat) dying. I panicked and didn't know where to turn. I brought my cat to Options without an appointment, money or carrier. They immediately seen her and recognized that she needed to be euthanized. The Doctor came in and sat with my daughter and me, said a prayer and comforted Fiona and us while the medication did its job. Fiona passed away surrounded by love. I had called 4 vets before going to Options and NONE of them cared enough to help. I'll forever be thankful for the kindness we were shown. read more

A very caring and kind place! The vet took extra time with my cat to make sure he felt comfortable in the clinic room. All of the staff was friendly and nice. read more

This place is too great to not post a review! I took my kitty Sushi here today for the very first time! He got sick in his carrier before my appointment and the Dr literally cleaned out his carrier backpack, and gave him a bath! He communicated very well with me and so did all of the vet techs. I'm very impressed with the wonderful customer service! Plus, it didn't break the bank. Very affordable and friendly! (: read more

I took my senior Yorkie Harley for a dental check-up. It was our first time. I initially just want to get a second opinion regarding the extraction of all of his teeth. Dr. Meg and her assistant/ technician is so nice. Harley is always anxious when he goes to our other vet, he usually wouldn't stop pacing and would be breathing heavily. Dr. Meg and her assistant ( I should've asked her name because she's super nice) were just so kind and gentle. They were both helping him calm down. The clinic is also clean and it's very airy and bright. I'm also surprised because it didn't have that strong disinfectant smell that I usually smell at a vet's office. I'm glad we found a new clinic to go to. read more

This was the BEST experience I've ever had when dealing with a vet. My 4 month old kitten had cut his foot on a Saturday. I seen the swelling and limping and started calling around. Every place I called wanted at LEAST $650 just to walk in and X-ray him. I was panicked and called options on Monday morning. They got Kazper in the very next morning and started fundraising to help pay for Kazper treatment. The veterinarian called as soon as his procedure was done and my beautiful kitty is now laying beside me. I'll never forget how good they treated me and my kitty. Thank you Options. You guys are amazing! read more