Dr. Cronen, Shiloh and Dana are legitimately some of the best pain doctors I've ever met. Not only…read moredo they genuinely care for their patients, but they practice with honor and integrity. In a city filled with providers who are just in it for the money, this group truly sets itself apart from the rest. If I had to recommend a provider to a friend or family member in pain there's not another clinic in Louisville that I would think to send them to. This group is truly second to none in service and quality.

Don't waste your time and money on the BioTe pellet process they offer. They fail to tell you until…read moreyou're there that there are restrictions if you've had breast cancer and then give you false information in order to get you to pay for the full spectrum of pellets you've been promised. Then when you complain, write letters and make phone calls, no one returns your call. I don't know anything about Dr. Cronin - never met him or talked to him even though his assistant was supposed to talk to him and call me back.

While this building has been around for a few years, it still feels newer. It houses several…read moremedical provider offices, including a Quest Diagnostics for blood draws. There is a digital directory when you walk into the lobby. You can search by the name of your doctor to confirm the floor/office number. The large facility also offers a large parking area. I've never had an issue getting a spot and the walk to the lobby is reasonable. This area has grown up a bit since this facility opened. Publix is nearby along with restaurants and other shops across the street.

If you want excellent health treatment this is a great place to come. The doctors and the staff…read morehere are highly qualified, friendly and helpful. When you arrive you are greated with a friendly hello and get the help you need to check in and get things started. This continues to be a very good facility.

This is the work urgent care I've been to in Louisville. I've seen Dr. Blair more than once and his…read morebedside manner is terrible. He comes across like he hates his job, does the absolute bare minimum, and even misdiagnosed me (probably because he didn't listen to anything I said). I went to another urgent care right after leaving this location and they laughed at what he diagnosed me with.

Would not recommend. My son was gushing out blood from a deep cut on his hand and we arrived at…read more3:45 and waited an hour. We contained the bleeding with pressure. The staff seemed nice but, Definetly nothing urgent about this urgent care center. We finally got back there and two nurses cleaned his wound and said the doctor will need to see him. The doctor comes in 30 mins later, inspects it and tells me I could do this here but I'm going to send you to the emergency ... when I got to nortons kids hospital, they said they Definetly had the means of doing it at the urgent care, especially him being a teenager and not moving around a lot. Do not recommend this place.

Dr Epley has been my primary care physician for about a year now. I have not had one issue he is…read moregreat, and always professional. The staff is courteous and always help make appointments in a timely manner.

Dr Stidum checkup. He is one of the most thorough Cardiologist doctors I ever been to see. He spent…read moreextra time reviewing my medical history and prescribing a course of medical action I needed. The staff is very friendly and helpful.

My visits for mammogram scans tripled this year. Unsettling but when here I am more confident in…read morethe care and testing. After years of coming here this was the first time my appointment ran long. Typically I am called back on time and quickly scanned. Today their technology was struggling to get imaging shared with the doctor. It was very nice how the front desk attendant communicated with us, coming out to the lobby to give updates. My technician was so kind and empathetic to why I was there. The doctor also came by to visit with me and explain my scans. I didn't have many questions but was given plenty of space to ask them. The space is also clean and welcoming, and I leave each time thankful this is where I come for health updates.

Passport Health is a one-stop provider of travel consultation, immunization, medication,…read moreprescription and supplies. And the best part and the worst part about Passport Health Travel Clinic are exactly the same thing -- they do no insurance processing, and submit no claims. Not even for Medicare. The basic consultation is (at this time) $58-$75, with market prices for vaccines and medications. You tell them your travel itinerary via online survey beforehand, and they will present you with a booklet describing all potential areas of health risk, which they walk you through during the consultation. You'll walk out with all the vaccinations and prescriptions you need. Doris did an awesome job of explaining everything to me. I felt no sales pressure, and she was very frank about costs and risks. They have all major vaccines on hand, if you need shots. And ultimately, you order the products and medications you think are necessary, based on your own understanding after the consultation. A lot of the consultation focuses on mitigating risk through good decision-making rather than focusing on which shots are necessary. If you need an appointment, they can probably fit you in within a week's time or less. In other words, it's a very dignified and transparent process with a very professional group, but you must pay for the service yourself out of pocket. Yes, my health insurance is supposed to cover most travel immunizations, but in this case, I was very happy to go out of network and not have to deal with their bureaucracy. That's probably why I was so happy with the results. They also have a downtown office, but as of this writing it's being renovated.

This is worse than a Time Share Presentation. They charged us $294 for the office visit and did…read morenothing beneficial. They tried to upsell essentially Imodium for another $60 because "travelers can get diarrhea". Then they wanted to charge $400+ per person for vaccinations that Walgreens does for half the price. This should be a crime. It's literally highway robbery.

Greatly appreciate PA Shabbir. This urgent care visit was the second in 24 hrs for me, and she did…read morewhat the previous ER doctor failed to do... Listen. She actually cared about my health, comfort, and used what she had at her disposal to help me. This was top quality care from someone I believe truly cares for people. My check in was quick, the receptionist was professional and friendly. My nurse was everything I think of when I hear about that Louisville Hospitality. If you want to feel like a patient and cared for, let these ladies take care of you.

I made an appointment for my sick 5 year old. We were 5 minutes late and upon checking in the lady…read morewithout greeting us at all stated we were late. I apologized but with a sick child sometimes it's hard to get them out the door. She stated that we would have to reschedule due to being late since they were full and when asked when I could reschedule it was going to have to be the next day. I have been to several Little Clinics around the Louisville area and have never experienced such bad customer experience never being greeted and not having any sort of empathy for a sick child. They have always tried to fit me in. All I was asking is for my daughter to be tested for strep and covid which could have been accomplished in minutes which would have fit within their 15 minute appointment block that we had. Never going to that location again.

The practitioner on staff 5/6/22 in the afternoon was outstanding. She has clearly made the…read moreperfect career choice. She was empathetic, kind, professional and managed the queue well as she was on her own. I feel fortunate to have encountered her this day... pink eye... yeesh!

Spent over $1700 on a 6 month testosterone treatment and saw no change whatsoever. They said my…read moretestosterone went up but still experienced all the symptoms of low T. I'm still fatigued a lot with low energy, trouble sleeping, etc. I'm the same as before. You would think charging people all that money for 24 cc's worth of injections, they would return your money if it didn't work but no. Don't waste your time unless they start doing money back guarantees.

I visited the Louisville Men's Clinic in April 2022. I discussed why I was there and they said…read morethey could help me. They gave me a sample injection, which did seem to work. The feeling was strange, but they said it would take some getting used to. One thing that disturbed me while I was there was the amount of foul language that was being used and that they referred to women as someone men should just use. The doctor said they are just meant to be F***ed. I should have walked out at that point, but a nurse with a better attitude sold me on injections, and I chose the cheapest package. Why they make you pay in full up front now seems to make sense or men probably would not return. After I left the appointment I noticed some discomfort, not painful, but enough to not being able to concentrate at work. I called them back, but they basically told me to take a warm bath and take a decongestant. ( I can't take decongestants, because I have side effects from it and I don't have time in my busy day to take a bath) I decided to talk to my physician and was told I should not be taking these shots based on how it affects me. Since then I have called many times to ask for a refund(minus what they sent me home with)but they keep telling me that I need to speak with the office manager. Every time I call, I am told he is in a meeting. It is amazing how many meetings they appear to have there. I finally had a doctor there call me to discuss my discomfort and he said he can change the dose, but I told him that a recent change in medication actually solved my problem. He said that was great and he would inform the manager to call me for a refund. I never received a call, and every time I call, the manger is in a meeting. I don't know if the person answering the phone changed but the spelling of the managers name miraculously changed after about a year of calling. I was not expecting a full refund, but should not have to pay for a product I never received. I have read other reviews stating that getting a refund is near to impossible. Now I feel that I should let as many other people know about my experience and I highly recommend you go to a normal physicians office. I will also be posting this review on as many websites as I can including the Better Business Bureau and will also be sharing with the investigative news stations that help people from being scammed and the board that governs doctors. A simple refund and apology would have prevented all this and I would have then left a good review even though the product was not meant for me.