Never again! It's a long story but this place should be avoided at all cost! If you love your…read morefamily member, stay away!!!!!!!! I would give this place zero stars if it were possible. Overall a negative experience. I put my 93 year old grandmother in this facility for a six week respite period. She has Alzheimer's but was physically healthy and strong when I put her in. During that time, their doctor came in and changed her meds without my permission. He took my grandmother off her appetite pill with no explanation causing her to lose over 12 pounds. She was 5 foot and 126 pounds when she went in. This caused her health to weaken and she was frail and unstable when I brought her home. I told the head nurse of my assessment, but she said that she thought my grandmother was fine. Her regular doctor disagreed. Furthermore, her clothes were in the laundry when I went to pick her up. I tried to pick the clothes up two more times but was unable despite being told they would be waiting for me at the nursing station. I asked for a call back about the laundry (which is clearly labeled with her first and last name) but never received one. I called today and was told that they would have to check to see if her clothes were even still at the facility. In addition, it seems that my grandmother was taken to the emergency room for a fall. There was no phone call to me about this. I only found out when I received a bill from the hospital. I also left my mother's phone number, but there was no record of my mother's number on my grandmother's forms. Furthermore, the nurse did not include all of my grandmother's meds when they sent her home with me so I had to go back to get the meds. And they did not give my grandmother her daily vitamins and calcium. Lastly, I don't think they bathed my grandmother. She was dirty and stinky when I picked her up. Shameful and horrible!!!

The place is always clean. The residents get 3 hot meals a day. The rates for each room are very…read morereasonable. The personnel are all friendly and the residents are all happy.

CRH is truly a home away from home. They care about their residents and the director is very…read moreprofessional. The home is decorated for all occasions And they have fun activities. My mom was treated so well and her room so nice. She passed away there and the staff comforted us well. I'm grateful we have a great place for those who can't live alone.

Let me start off by saying that if I could give 10 plus stars - I would. I live in California and…read morewas the caregiver for my mother who lived in Texas. One of the hardest things to do is to care for a loved one, especially thousands of miles away. My mom was diagnosed with congestive heart failure and was in and out of the hospital a few times in a short period. Her health was failing and all I could do was pray. Once again, my mom was rushed to the hospital and I immediately flew out to see her. She was no longer able to care for herself as she lived alone. I needed to make sure that she would be safe after post-discharge and definitely wouldn't trust her going to a skilled nursing facility under the care of under-worked and underpaid staff, where she would be almost certain to have bed sores, etc., for lack of care. I didn't know which way to turn; praying for guidance, I was referred to Gilbert's Assisted Living from a rep from the Texas Adult Protective Services who gave high regards; THAT in and of itself speaks volume. God answered my prayer when I met and spoke to the owner, Mr. Ronald over the phone. He assured me that he would do everything he possibly could to help us Mr. Ronald stepped up to the plate like he promised. My husband and I went to the facility where we met Mr. Ronald and his right hand manager, Mrs. "Q' Quananda who was super helpful and professional. It was only by the grace of God that Mr. Ronald went to the extent that he did to assist us; visiting mom at the hospital shortly after the meeting with him at the facility, connecting me with additional resources, and making sure that my mom had a space at the facility upon discharge from the hospital. Unfortunately, my mom's health was declining quickly while in the hospital; the stay took a great toll on her. She was discharged and taken to Gilbert's. She was also under hospice care at the facility. Mr. Ronald was TRULY a BLESSING to me and my family, in fact, he treated us as family. They made sure that she had a favorite treats, foods, and anything else that she wanted. Although my mom had a short time to live after her hospital discharge, I couldn't see her in the care of anyone else but Gilbert's Assisted Living. Mr. Ronald and the staff were TRULY a blessing to us. They made sure that she was treated with dignity, respect, and like family. They also made sure to facetime me daily so that my mom and I could talk since I live so far away and I am forever grateful for that. Do not hesitate to consider this facility with it's attentive, loving, and caring staff. And trust me, they are NOT about the money. They are the epitome of a facility that has a heart for people and upstanding care. Gilbert's Assisted Living was truly a God-send. Give them a call today...it will be the best move that you can make for your loved one.

From the owner: At Gilbert’s Assisted Living, our philosophy of care is rooted in compassion, dignity, and…read morecommunity responsibility. We are committed to providing exceptional service to seniors and individuals who may be experiencing loneliness, anxiety, or a lack of consistent support. Our mission is to enhance the health, safety, comfort, and overall well-being of our residents—at a fraction of the cost of a traditional nursing home. Nestled in a beautiful residential neighborhood surrounded by flowering shrubs and mature trees, Gilbert’s Assisted Living offers a warm, homelike environment that emphasizes safety, cleanliness, and comfort. If you value a peaceful setting with personal assistance tailored to your daily needs, you’ll find it here. Residents enjoy freedom from the burdens of housekeeping, cooking, and shopping, allowing them to focus on what matters most—wellness, friendship, and peace of mind. Our community fosters meaningful social connections, shared interests, and the joy of new friendships in a secure and supportive setting. Gilbert’s Assisted Living: A friendly, affordable alternative to living alone.