Exemplary staff who take wonderful care of you during outpatient procedures: Courtney, Marla, Tara…read more[scheduling and paperwork hero!] Kim [follow-up post procedure], Mike Bagwell [controls those medications that give you wonderful power nap during procedure], Sue and of course, Dr. Wied.

We have been going to this facility for 30 years. First off my referral was sent a month before I…read morereceived a call to set up an appointment. I have never had problems with getting someone in the office on the phone in the past. I called back to reschedule the appointment. When I called the number listed someone took my message and sent it to the office staff. I never receive a call back and that was after leaving a message twice. This is the WORST communication I have ever had with a place of business. This is unacceptable! Please fix your form of communication.

To the entire Harbor Hospice - Beaumont staff,…read more On behalf of the family of Ms. Lightfoot, we extend our heartfelt thanks for the compassionate care you provided during her final days. Your presence and attention meant more than words can express. From Chaplain Adams providing prayer and spiritual guidance, to the housekeeping team, your efforts in keeping the facility clean did not go unnoticed. You do an outstanding job! A special thanks to the kind souls who kept the lounge stocked with cookies and coffee. With sincere appreciation, The Lightfoot Family

My husband received the most compassionate and tender care in his last days at Harbor Hospice. The…read morenurses were kind and thoughtful and provided everything needed to make his transition as dignified as possible.

Total care is awesome, they always get me in and out really quick. Unlike my last dr I'd have…read moreappointments with and still wait 2hours, Total Care so far gets me in and out in under an hour on a walk in! Everyone has been friendly, and helpful explaining any questions I have. Great place!

Absolutely the most asinine check in regimen I've ever had the displeasure of. Being told after…read morewalking into the facility with no one inside but a couple nurses and I presume a nurse practitioner sitting behind a desk and a wall of plexiglass to walk back outside to my vehicle, download an app, then make an appointment so the nurse can then text me to find out what's going on??? Are you serious?? How about you take my name, ask me what's going on and what I'm there for. No thanks, I'll go somewhere else where they seem to give a damn to speak to you like a human and not a bot. So much for walk in service! The absolute dumbest and laziest procedure for an urgent care facility. I'd give Zero stars but I can't!

Top tier best service i've ever had. I love love love the clinic. I've never once had a problem. I…read morecan't even think of my doctor's name there. It was a woman Doctor.

On 5/4/22 I left a review on the BBB and Google Reviews ---- While the staff is friendly and you do…read moreget in and out fairly quickly, their billing practices goes against most insurance policies. I went to Avail Hospital on recommendation that they work with you; however, this was not the case. While I do have a $500 deductible on my insurance, my insurance does pay some before the deductible is met so that you don't have to pay $500 in one fell swoop. After speaking with my insurance, my insurance informed that Avail should have never made us pay $450 upfront before billing the insurance. Also why was the hospital trip that expensive anyways???? My 3 yr old fell and cut his chin open and they simply just "glued" the cut shut. My other son had a similar injury on his forehead when he was about the same age that he sustained at school and that ER visit was less than $200. So while the staff is friendly and you get see quickly (mainly because they don't have a lobby full of people) they are extremely expensive and do not bill your insurance first. I will never go back again. I'd rather wait at an ER for a few hours and pay a reasonable bill. On 6/15/22 I Updated my review with information that is pertinent to my previously left review --- My husband has been trying to contact billing department because we received our EOB but never received a billing statement from Avail. Our EOB shows that Avail owes us a refund; however, the billing department refuses to return the messages left. Additionally when I left my review on the BBB back on 5/4/22, there was a response from Avail to contact them by phone/email but the information to contact was either "*****" or "XXXXX", and no, it was not an auto filter blocking the contact because in a review left by someone else, they responded with a phone number and you can see the phone number.

Altus Hospice has been the absolute best place I have worked for- It is patient focused and in…read moretodays crazy world it is hard to find that in the nursing profession. Whether it be the office staff, my fellow nurses, our CNAs, Social workers or chaplains every entity stays in constant communication with one another to get things done for the patients in a timely manner. Administration listens to us that are in the patients homes/facilities on what we see that could benefit our patients. I am going on 3 years working for this company and I plan to stay many more!

I had the privilege of working for Altus Hospice for over 16 years. The current leadership and…read moremany of the employees are still there providing wonderful hospice care to many who desire the best end of life cares. The team is warm, caring, knowledgeable, and dedicated to providing the gift of hospice to those individuals who need it. I have absolute confidence in the services provided by Altus Hospice and would recommend them to anyone who is considering hospice care.