Provided immediate responses which were highly appreciated due to our time crunch and the holiday…read moreweekend. They were easy to communicate with, and service was wonderful!

I've been a customer for awhile now. I appreciate that they call every few months to check in and…read moresee if I need anything. I had them come out and clean my entire upstairs with all my carpet. They were on time, communicated very well. The tech went over everything and offered me extra, but explained in detail each additional service with no pressure. He was thorough and got it done quickly yet done right. My carpet looks so great!!! VERY HAPPY with this company and will continue to use them in the future.

Rileys was great to work with. Communication and scheduling was fast and easy, and the floors look…read moreawesome.

My carpets used to cleaned by Riley's exclusively but we had a bad experience and we will not be…read moreusing them again. After the cleaners left I noticed several that were either not cleaned or still had spill spots. I called them and the offered to clean the spots again. I clean the spots myself and they came right up. I personally think they should have offered to redo the home.

DO NOT order a "move out/deep clean" from this company. There are way better companies that don't…read morecharge 1,000 dollars to vacuum a couple of carpets and hardwood floors and actually give quality results when you need it. Here was my experience: COST: 984.00 WORK COMPLETED: -vacuumed some carpets -mopped floors -cleaned bathrooms -wiped countertops WORK NOT COMPLETED: -refrigerator -dishwasher -cabinets -baseboards -windows -missed two carpets CUSTOMER SERVICE: -misquoted -didn't receive a call back to discuss unfinished work until the next day -yelled at and hung up on???? - told the work that was not completed were items that are "add-ons" (add-ons to 984.00?) -lied to about what work was done (said they wiped down window that was not) I am struggling with what they define as a "move out/deep clean" if what I received was nothing different than a standard cleaning at best... We were moving out so I intentionally cleaned prior to their arrival to make sure they could do "final-touch" work for our new renters, as the house was already empty and pre-cleaned before they started. When I asked the question, they responded that "their employees stay busy during their time at our property and that they care..." That's great and all but "busy work" doesn't mean that the consumer will get the quality of work they are paying for as promised by their service level agreement. I now have to hire another company to come out and "finish the job." I might as well have driven down the 15 freeway and tossed a thousand-one dollar bills out the window. I hope this company changes its business model to be more customer and performance-focused. Take this as a warning, ask the hard questions before you entertain their work offerings. If you read the other bad reviews on this company, they all have the same challenges with their experience...PERFORMANCE.

$500 for a "deep clean" for my 1,600 sq ft farmhouse that was already relatively clean, but dusty…read moredue to the farm and a dog. Two young gals here for three hours. Blinds, baseboards, the whole shebang in three hours - a deep clean allegedly. I noticed a couple of things, asked if they cleaned. The answer was yes, which I clearly knew wasn't the case. I was in the middle of conference calls and didn't have time to police their work until I took a quick lunch break and was so irritated I decided to get out my Swiffer and Clorox wipes. You can imagine how unhappy I was. Floor wasn't done. Countertops still dirty. Baseboards not done. Glass not done. Stove not wiped. Went to the living room and it started all over again. Dirty blinds.The photos speak for themselves. I reached out with photos within an hour of the gals leaving to express how disappointed and unacceptable this is, got a text response an hour+ later asking if they could call tomorrow to talk about the situation and schedule a time in the future for it to be fixed. Wow. Excellent customer service. I hired them for help because I'm busy and they had great reviews, waited three weeks for an appointment and ended up having to clean my house on my own anyway and also lost $500 in the process. $83.33/hr per person for this? Perhaps I need to start a cleaning business. Hate to provide this feedback to a small business but you can't be operating this way, though it seems like there's really no rush to correct any issues. Canceling all future maintenance visits I'd signed up for as well. Hard pass for me.

Very friendly and did a thorough job. Was punctual and answered all our questions and special…read morerequests. Would definitely recommend them.

Doug did a great job cleaning our carpets and furniture. He was very flexible on what we could have…read moredone for a price that met our budget and did not charge us for an area where adhesive got in the carpet and even recommended a competitor to patch it. He was very friendly and informative and we highly n recommended Payneless Floor Care!

They do a good job and are very accommodating to your needs…read more I do recommend them for your house cleaning needs.

Staff did a terrible job and I would NEVER recommend this business. We had a move out cleaning and…read moreit was incomplete yet they charged almost $900 in advance and left before ai could inspect their work. I left a previous Yelp review and saw several other less than stellar reviews but these are somehow not posted. DON'T use this service!!!!!

I've used Crystal Clean Carpets for years. Josh is very professional and always does a great job…read more I've recommended him to friends who have been impressed . I was very happy with the steam cleaning of grout lines on my tile floor.

Crystal Clean did a fantastic job cleaning a sofa and carpet a few days ago. We have a dog that…read moresheds and both the carpet and the sofa had a fair amount of light stains from the dog, kids, food, outside dirt etc. But both look BRAND NEW now that they've been cleaned. Chris was very responsive to my initial inquiry over email. Appointment was quickly scheduled for a few weeks out and Scott was the Pro who came out and did the cleaning. Scott was extremely thorough and spent more than 90 minutes cleaning both. Price was fair and reasonable and best of all, they accept Venmo, something more trade/service people need to get on board with! Kicking myself for not doing this sooner.

I hired this company to do a move out cleaning on my rental home. I don't think I have ever seen…read morethe place so clean, it almost makes me want to move back in. Sundee and her crew were methodical and professional they did such a fantastic job I will be using them for all my future cleaning needs.

I needed a move-out cleaning done, and Tamara and Paulina did such a wonderful job! Before the…read moreclean, Tamara came for an assessment to see what kind of work I needed done, and she asked me what areas I wanted them to pay special attention to. They cleaned absolutely nook and cranny in my apartment - it was spotless. They paid attention to baseboards, window ledges, mineral stains, getting windows with screens clean, and even pulled out the fridge to get rid of dust behind it. They also professionally cleaned my carpets. They did all of this for a very reasonable price. I highly recommend them to anyone!