Honestly, dealing with this company has been a nightmare. The service is unstable and of low…read morequality, and on top of that, they added hidden fees to the invoice--all clearly after signing the contract. At this point, we might as well have been sending smoke signals. Absolutely unacceptable and unprofessional

Terrible servicio , no son claros con su políticas de cancelación aunque no hayas firmado ningún…read moredocumento. Llame varias veces y en menos de 3 meses se hicieron más de 4 citas técnicas donde solo vinieron 2 veces . Estoy en la sucursal de Fajardo y pedí los documentos escritos donde aparece mi firma en el contrato y nunca me la dieron. Nunca me pidieron id al comienzo de la visita en la tienda y me la terminaron pidiendo para entregar el producto. NO recomiendo está compañía de internet para nada !!! Be aware!!!

I just switch from Liberty to Webiffi and I am happy to say THANK GOD! It's good to have a reliable…read moreInternet service. Liberty is so unreliable and they rarely give you the speeds you pay for. So far I'm happy with my webiffi service and I'm satisfied with the quality of service. Don't doubt and liberate yourself from Liberty's bad service. Acabo de cambiar de Liberty a Webiffi y estoy feliz de decir ¡GRACIAS A DIOS! Es bueno tener un servicio de Internet confiable. Liberty es tan poco confiable y rara vez le brinda las velocidades por las que paga. Hasta ahora estoy contento con mi servicio de webiffi y estoy satisfecho con la calidad del servicio. No dudes y libérate del mal servicio de Liberty.

I have been trying to get these people to bring me a new modem so my service will stay up for the…read morelast two weeks. All they do is say someone will be with you soon. They say they've escalated yet all I'm doing is contacting them. No one is contacting me. Customer service is horrendous. Zero stars!

I'd be willing to give these guys another shot. They reached out to schedule another appointment…read moreand were on top of it. The technician was friendly and responsive. Ultimately, I stuck with Liberty because their installation happened before 4Net (although Liberty didn't show up two weeks in a row, whereas 4Net generally was more responsive). Again, I can't speak to the speed of 4Net's internet (would love a review from someone who has tried their Internet) since my interactions were mostly with customer service and scheduling installation.

Big Dog offers the best service in Ponce. Este edtablicimiento ofrece El mejor servicio en Ponce.read more

From the owner: Why Satellite TV and not Cable? From a green perspective, Satellite TV has a far smaller footprint…read moreon the Earth than Cable. It helps to understand how TV service is delivered by both technologies to see the advantage of Satellite delivery.

I don't have many options for Internet service where i live so i've had to rely on satellite…read moreproviders. This one has been the best by far. In the years i have been a client they have always provided reliable service and speeds. The few times i have required technical support they have always resolved any issues in a timely matter.

From the owner: Ten la seguridad de que tu internet va a estar disponible cuando lo necesites.read more

We had been paying our VIYA monthly TV & Internet bills via automatic charging on our cc until it…read morestopped last November. VIYA stopped that service without any notification and then billed us late fees when we reinstated our account. Now they won't even let you pay on line let lone pay automatically. Now you have to call their pay line to pay your bill. You might think the head VIYA people might realize that auto pay is easier for them to get their money faster and on time. I noticed that they do not show an email address for customer support on their invoices or website.

So I pay about $200 a month for a cable and internet plan that works 50% of the time. If anyone…read morehas had an experience like this that costs so much please let me know so I can feel better about what my money is going towards. First off, my biggest gripe this year has been channels disappearing. For example DURING the Game of Thrones season finale we lost HBO, llike it was never ever there at all. All HBO channels disappeared but everything else was there. And you're so SOL if something like this happens after 5pm, because their so called "24 hour service" is really not and just a recording saying "please call again during business hours". There are no words, Viya for you being the reason of why I missed the GOT season finale this year. It would be ok, if you could provide me with HBO on demand which you would think we have because of the outrageous price we pay for cable but nope, the technology out here on St. Thomas is too old to support that. Just like we also don't have access to HBO GO which I have had everywhere else on this planet with HBO as part of my package, and should be included in this price gouging. The channel disappearing thing is just odd, and we'll go from all channels to down to 7 at times. Its not worth my sanity to repeatedly call their rude employees with customer support, to get a result of "we don't know of what's going on". Internet speeds can vary from super awesome to dial up speeds. Viya is formally Innovative, after a stateside company bought them. I wrote a review for Innovative last year and the same customer service rudeness exists over the phone but I have to give Viya credit for their new support center in TuTu Park Mall. Its set up like a genius bar for Apple and you are definitely helped quickly. Post hurricane they are operating although as not a lot of people have power, their services don't work. You also don't have to turn in your boxes because they are calling everything a loss. I would get Apple TV or go with Direct TV. If not you may miss your favorite show's season finale like I did. #St.Thomas #USVI