I cannot recommend this opticians. Firstly, they have a policy of not giving out your Pupil Distance (PD). The only possible reason for withholding this information is to make it impossible for you to get your eyes tested with them, and then go and buy your glasses online. Considering that the 'free' eye tests Scottish opticians provide are actually paid for by the NHS, this seems pretty mean spirited.
Also, before I was permitted to have an actual eye test, I was made to complete a questionnaire which asked me questions about, among other things, my mental health. Why this is relevant to my vision I'm not sure, but it felt pretty intrusive.
The manners of both the receptionist and the optician (Sam) were brusque and unfriendly. The receptionist even asked me if I was telling the truth about why I wanted my eyes tested (I said I just wanted a check-up). The optician took my glasses away to check the prescription and got a grimy white mark on them which she didn't bother to remove, and then acted personally affronted when I asked for my PD.
Incidentally, while browsing through their selection of frames I found a pair extremely similar to some I'd found online. They were £100, not including lenses. Online, they were £25 including lenses and three free coatings. read more