I just had the worst customer service. They said I should get my glasses in two weeks. I waited…read moretill three weeks and called and I was told they texted me five days after I ordered the glasses and I had not responded. I told them I did not get a text message. Then I go to get my glasses I was told to sit and waitand I waited. The person in the back that is supposed to be waiting on me totally ignored me, walked past me multiple times. I did get my glasses finally from a very nice lady. So, I will never go back again!

My wife and I have been buying our eyeglasses here for a few years. I would recommend this place…read moreto anybody who needs quality eyeglasses and great customer service. I had purchased a pair of eyeglasses from Bouquet Mulligan & Demilo that I somehow damaged and needed a new pair and I went to see what was available and they were running a special on Oakley glasses and I came across a pair that I really wanted and made a purchase and got a discount and some other nice items for free. I recently had a problem with my Oakley's and took them back to see if they could be fixed. In order to fix them they had to order a part. When the part came in I took them back and not only did they fix them, they did it free of charge. Highly recommend this business, great customer service, great technicians and great eye doctors.

Primaery Eye Care and Ootibarn have been taking care of my eyecare needs for years. Friendly,…read moreprofessional, and always helpful. I would recommend Dr. Ty, Robin, and their staff to anyone.

I have been a patient here for a while. I would give a zero rating that that doesn't seen to be an…read moreoption. I haven't had a problem until my last eye exam. My prescription changed and they ordered new contacts and did not suggest waiting to see if the new contacts worked. My vision was really off. When I called to see if they could cancel the order they said they had just received the lenses and would incur a restocking fee to return of $20. I told them I was okay with that and they scheduled another appointment to recheck. I just did that and the doctor and his assistance were so nasty about it like it was all my fault he also now has to incur costs to return and it's such a hassle. Dr. Grayden was so unprofessional about it and acted like such a jerk doing the retest I had enough of the horrible treatment and told him if it was that much of a hassle to keep the money and I would go elsewhere for my eyecare needs. In the end I think that was his plan and this place is a total scam. Minus 50 score from me. This place sucks!

Always helpful, always friendly, and very fair prices. My son has been going here for years now…read moreand anytime he needs an adjustment, or a new pair, they are quick to help him. Customer service is #1.

Took my kids in for their first eye exams. One for medical reasons, one because she failed her…read moretest at school. I have NEVER had such a TERRIFIC experience in all my years of wearing glasses. Courteous, helpful, knowledgeable, I just dont understand why I havent been here before!

I have coming to this practice for three years now and I can't praise them enough. Dr. Rebman and…read morehis staff are professional, knowledgeable & caring. They are also high tech and they have a great selection of frames. Every person that I met from the receptionist, to the office manager, to the opticians are friendly, helpful, and they made me feel valued.

Staff seems nice and accommodating, i am ordering contacts and glasses and consultationsread more