I recently purchased a new pair of glasses from Hampden Optical. As usual, Carmen and Jen were so…read morehelpful and friendly. They are always professional and provide great service. I strongly recommend them . It is so nice to support small businesses in our community. Try them out. I know you won't be disappointed!!

It's been difficult to find a optical store to trust with high end glasses in the area. Many…read morelocations simply won't help with glasses they don't carry, which is understandable. Hampden Optical not only came across confident from the initial visit, but has been helpful time & time again whenever I need assistance while in the area. They've made honest, smart recommendations with glasses, glasses parts, adjustments, etc.

This eye clinic is friendly, thorough and conveniently located. Dr. Deb takes the time to explain…read moreand answer any questions. The staff is exceptional. Recently ordered new len's and glasses. Megan and Chrissie were professional, knowledgeable & patient with my questions. If you don't go here, you should.

Just had my first visit to Boshinski Eye Clinic and I have to say I am impressed! The waiting room…read moreis clean and inviting. Parking was easy. Scheduling an appointment was pain-free. I was seen in a timely manner and I was always treated with the utmost respect. The staff is friendly and professional! The Dr. is knowledgeable and approachable. She speaks in a language that the everyday gal can understand and truly cares for her patients!

Dr. Andrew Leitzel is patient and explains everything he is doing during the exam…read more Prompt and timely appointments. Friendly staff. Handled my insurance claim. Easy to find frames that fit well and look good. Hans is most helpful. I do wish they had magnetic 'clip on' sunshades.

This eye doctor was recommended to me as my eye doctor of 15 years stopped accepting my insurance…read moreforcing me to go elsewhere. When I called to schedule, the receptionist was rude. It took several days for her to get me entered in their system and call me back to schedule. Then the earliest I could schedule was 6 months out. I took the appointment. Then 1 month prior to the appointment I receive a phone call that the doctor will be on vacation and they need to reschedule. The next available appointment is another 3 months out!! This is insane. I will be out of contacts and in need of a new Rx to even be able to order online. This has been a frustrating experience and I haven't even stepped foot into the office yet...

I have always experienced Eyewear services with Brandy as excellent…read more The attention to detail when fitting new eyewear is outstanding. I was in a pinch where I lost my prescription glasses and Brandy was able to expedite service to have a replacement pair the day before I was to travel abroad. Each visit she makes me feel like a valued customer.

Good service. It's a doctor's office...I go there once a year...I can't say it was anything…read morespecial, but they checked my eyes...and didn't blind me...so that's good. Generally, everybody was friendly. It's conveniently located for me and they accept my insurance.

I had my annual eye exam today and the whole experience was smooth and efficient. Scheduling online…read morewas quick and easy. My appointment was set for 3 PM, but I was actually seen a bit early, which was a nice surprise. The entire visit took about 45 minutes, and the staff were friendly, helpful, and professional throughout.

Staff was friendly and helpful throughout. In particular, the doctor, Janet Dardick, O.D., was…read moreincredibly friendly, very thorough, and exactly what you'd want from a practitioner. Even if the wait is something longer tha you'd want (mine hasn't been on either visit), her professionalism and expertise alone is worth the wait.

This afternoon my lenses popped out of the frame - the screw came out. I was near Dr. Nardis'…read moreoffice so stopped by to have my glasses repaired. Unfortunately, they are closed on Fridays. BUT, Dr. Nardis happened to be inside, saw me return to my car, and came outside to see what I needed. He interrupted his day off to repair my glasses! No charge! You don't get that kind of service from optical shops at the mall. My children and I have been seeing Dr. Nardis for three or four years now. I have always been happy with his practice, but now I'm even more impressed.

The doctors are decent, although they do not seem to stay there very long. The glasses techs are…read morenice and try to be helpful, but the practice manager is a total disaster. I have been wearing glasses all my life. This is the first year I've had a problem. I had to go in for an adjustment because the frames rubbed the skin on top of my ear raw. The practice manager "helped" me by adjusting. She supposedly adjusted them. I asked about having the problem and it being the first time experiencing such an issue and she said that sometimes in shipping, glasses frames get bent in shipping and need adjusted. I waited until the soreness lessened, but the problem continued. Went back in and the manager commented about me being back again. She made a second adjustment. Same problem continued. I went in for a third adjustment and finally got to see someone who knew what he was doing. I ended up having to purchase new frames. Then I was told it would be 7 to 10 days for the new glasses to come in. Today I called to check on them (9 days later) and was now told by the practice manager that its 7 to 10 business days, which means up to 14 total days. This is absurd. This woman, who claims to be a professional, is a rude, unprofessional liar. MyEyeDr does take a ridiculous amount of time to get your glasses to you, but never has it taken two weeks. It has now been over two months since I had my eyes examined and I am still using the old glasses with the wrong prescription. Truly top notch customer service. They need to show their practice manager the door!

I had to change eye doctors due to my current doctor relocating to this new center. I was supposed…read moreto have my first appointment with him (booked a year out) only to find out when getting there for my appointment that he was no longer there. He left the practice the month prior and went to another practice. MrEyeDr staff did not communicate to let me know of this change. They sent text messages to confirm my appointment the week before only to find out upon arrival for my appointment that they cancelled my appointment. Did not even communicate that I no longer had an appointment. They stated they sent an email letting me know, but there was no email sent - and confirmation text messages were continued to be sent. Thankfully I found out where my current eye doctor is now practicing, and will be going to his new center vs. this franchise eye center.

We are taking our business elsewhere because the store gave away my daughter's eye appointment that…read morewe scheduled a year ago at her last exam. The text message reminder comes through as a junk message but it turns out it isn't a reminder - if you don't respond, they give away your appointment.

I've gone here for eye appointments and glasses/contact purchases for years, and have always had a…read moregreat experience. Dr. Marotta has done most of my appointments and is really great.

I made a mistake and scheduled an eye exam appointment here and went to a different location. So I…read morewas late for my appointment but they accommodated me without any issue. After initial check-in, I went to the back for the pre-tests by the technician. Again, no wait. I went through 5 different hi-tech apparatuses, streamline. Basically I just keep rolling my chairs to the right and put my chin on each. I was again back in the waiting area in the back. Soon I was summoned into the exam room for Teladoc. The remote technician evaluated my vision correction. She was friendly and patient. Then I waited for the doctor. This was my only sizable wait but even that was only about 10 minutes. Dr. Barry went over my tests. Redid some of the vision corrections, and correctly pointed out I had a floater in the right eye! Finally, I went back to the front where a staff printed out my paperwork and took my old eyeglasses to be updated. I was told I get to have tint for free. Sweet! I was told to expect a text within 2 weeks when it's ready to be picked up. I was out of there in less than an hour. Smooth transaction and pleasant visit!

It took over 25 min for an actual person to pick up the phone. AI answers the phones and can only…read morehelp with specific things, then wants to hand up on you if you don't say exactly the right thing next. Horrible AI customer service, wish they could afford to have a real person answer the phone and talk to you. AI kept telling me I needed to come into the store for more assistance. I wanted to obtain a copy of my last eye exam report.

Call me old fashioned, but it seemed strange to be going to the Capitol City Mall for an eye doctor…read moreappointment. Any doubts or concerns were quickly swept away by Dr. G and his experienced staff. He's down to earth, easy to understand, and he obviously cares.

Before landing at Sterling, I went to two other vision centers and went through over half a dozen…read moresets of glasses. They couldn't get my progressive lenses right. It was maddening. My wife has been going to this Sterling Optical for over a decade and has never had a complaint. She suggested I give them a shot as I was so frustrated with the others. Firstly, the eye doctor is top-notch and a pleasure to work with. Down to earth and easygoing. He knows his stuff. Lastly, Karen, who works the front-most counter, is just stellar. She was the one who was finally able to get my lenses right. She went above and beyond to figure out what no one else could. I even ordered a second pair of glasses because she's that good. Thank you, Karen!