As most people do, I researched rehab centers before choosing Tendercare of Taylor. My husband and…read moreI stopped in after hours for a tour and were fortunate enough to meet with the Administrator, Terri. She gave us a tour of the rehab unit and took quite a bit of time explaining how things work with the insurances. Terri was so kind and understanding and the facility was clean and beautiful. We were even more impressed when we saw her personal cell phone in every room. My aunt has been there over 4 weeks now and is scheduled to go home in 8 days. There were small issues the first week or so but , true to her word, we called Terri and she addressed our problems immediately. We certainly don't expect perfection but we do expect results when we have a complaint. The rehab has been wonderful, the food is almost always wonderful and the nursing staff is generally kind, compassionate and efficient. I would obviously recommend.

One of the biggest regrests I have in my life is putting my mother in this nursing home. All they…read moredid was drug her and then ignore her. My mother had to wait to be changed only to have the staff annoyed. There were a "few good" employees but my mother suffered from the day she arrived until the day she passed. Please don't let this happen to you. Try to keep your loved one at home and let them pass with dignity.

Such a great place! The therapists are amazing and I get special attention and they make you feel…read morelike your journey to feeling better is theirs as well! The equipment is fresh and clean, the environment is bright and welcoming, very professional but friendly as well!

I had approximately 25+ visits and worked primarily with Gabi and Jay. They were, and all the…read morestaff, very professional, friendly and helpful. The corrections in the rehab activities they gave me made all the difference in getting my rotator cuff full-thickness tear repair stronger and range of motion better than it was before the injury. I appreciated the flexibility in scheduling if I needed to change appointments. At FRC, there is a welcoming atmosphere, and they had exercises/activities that truly made a positive difference in my recovery. I highly recommend Family Rehab Care.

Henry Ford Health - Speech Pathology & Rehabilitation Services…read more If I could give zero stars, I would. My family's experience with Henry Ford's speech pathology department has been nothing short of negligent, dismissive, and deeply disappointing. My 21-year-old son has a legitimate need for a second opinion and continued speech therapy -- basic, reasonable care that any ethical rehabilitation service should provide. Instead, we were flat-out denied, and told he is "not allowed to receive any speech services here." Let that sink in: A major health system refused to even evaluate a young adult, refused a second opinion, and refused to provide any therapeutic support -- without any clinical justification. The level of gatekeeping and lack of patient-centered care is staggering. No compassion. No explanation. No attempt to understand his needs. Just a cold, bureaucratic "no," as if denying services is standard protocol. This is not how healthcare should operate. This is not how families should be treated. And this is absolutely not the level of care Henry Ford claims to stand for. We walked in seeking help and clarity; we walked out with nothing but frustration and disbelief. I will be taking my son to another health system that actually understands patient rights, continuity of care, and basic human decency. Henry Ford should be embarrassed by how this was handled and should re-evaluate the culture and leadership within their speech pathology department -- because this behavior is unacceptable

I have received the best care at this location. Each exercise was chosen for my specific needs. I…read morehave been to this location many times due to chronic conditions. This is a great team and anyone you receive care from will treat you with respect and care.

We were here twice last year when my husband's mom wasn't feeling well. We were here last week when…read morehis niece gave birth. Both times they took really good care of the patients. The only complaint my mother in law had was that the food was blah, lol. We had to bring her food from outside establishments, which the doctor ok'd. The facility is clean and huge. The people working there are nice. They have a decent sized parking lot that's free to park in.

Terrible customer service had a referral from my doctors office to set up and appointment to come…read morethere ,all I got is the run around instead of them calling the doctors office for further clarification I got talk to like a pice of shit so I looked up there reviews which explains it all unprofessional CSR

This office has moved to Monroe Street in Dearborn…read more When I was at my appointments, they had me doing about 95% the same exercises I was already doing at home as my homework. When they did put me on weight machines, no one watched my alignment. The therapist was watching tv. When I asked about payment, they were dismissive and told me "not to worry about it." Well, I got a bill for $292 and I ONLY HAD 4 APPOINTMENTS. I was charged $88 for 15 minutes of exercises, and like I said before, it was exercises that I was doing at home. Insurance only covered $15 of that. My physical therapy experience was a joke. I have switched to Pilates Privates at a fully-equipped studio in St. Clair Shores, and it is a much better use of my time and money. I can not recommend Tri-Rehab.

My experience has been great. The place is clean and well cared for, as is the equipment. The staff…read moreis friendly and helpful. The exercises have helped a great deal. My ankle was injured from a hiking mishap and I didn't go to therapy until 2 months after the injury happened. The therapy has helped and I have gained mobility back.

I spent about two months with therapy after a spine fusion,…read more Everyone is very friendly and attentive, Special thanks to Alexis, who is amazing. Very knowledgeable and thoughtful of how to overcome.your personal limitations. If you need therapy, look no further, this is the place..

I had my 1st appointment yesterday and was pleased. I'm amazed at the professionalism by the…read morestaff. They're serious but fun at the same time. Very comfortable atmophere.

Honestly when I started PT I had such low hope and expectations. I'm a chronic pain patient and my…read moreneck is really bad, Anna has been doing absolute magic to help me to feel better. I really like that she works on me in the back in a private area. It makes me feel a lot more comfortable. Courtney (I hope I'm spelling her name correctly) is awesome as well. They have been incredibly accommodating for me, I am not cured by any means but this journey over the last month has given me more range of motion and a little less pain. When I started, most of my days were 8-9/10 pain and now I'm 7/10 which just feels more manageable. God willing I will continue to improve between the PT and nerve ablations from my pain doc.

on Wednesday, February 25 I contacted Faye NISHR from preferred transportation to find out what…read moretime my interview was for this day. She called me back at 8:27 in the morning to let me know my interview was at 11:30. I arrived at the office at 11:15 filled out the application and sat in the waiting room as I saw two people ahead of me by the time these two people went in and came out. It was already 12 o'clock, so I waited unnecessarily a half an hour will Faye came out she asked me who I was and I told her William wilson she went back into the office. She came back out and she said Mr. wilson your interview wasn't until 130 and I replied to her no when you called me this morning you told me it was at 11:30 then she proceeded to become argumentative with me stating that I misunderstood her phone call and I told her I said I'm not coming back since I am already here let's go into the interview well with the horse and puff she led me back into the interview room and proceeded to chastise me for my anger. She stated that how would you handle this if you had to deal with a client and I precisely told her because of my military experience and my job experience I am precise on time and if I had to pick up a client at 11 in the morning, I would get to their home or residence at 10:45 to give myself leeway time to make a smooth transition with that client back to the building well after I explained to her my professional side she calmed down, but from that point until the end of the interview, I explained to her my 10 years experience in transportation driving my one tour of military experience, my college background which includes three college degree, beginning with a bachelors degree and human services to an associate degree in radio broadcasting and communication communications. Well upon telling her this she horridly ended the interview with no indication of the decision whether to hire me or to disregard my presence, so I took it to meaning that because an educated person of color chastise her on her rudeness, she reverted back to the inner racism that I feel from a person from the Third World nation because I have lived in areas such a Dearborn and Dearborn Heights to where people of a Arabic background tend to look down on African-American people, so I am here to tell you if you have applied to this company for a position of transportation do not I repeat do not proceed because you will be treated like you are nothing, especially if you are of African-American descent because this lady should be reprimanded for her attitude, her professionalism and her disregard of someone's respect because I honestly feel that if I had of been a Caucasian person or a person of Arabic descent, I probably would've been considered for employment, but because I came into that facility, dressed for success, a shirt and a tie, no hat no grooming needed. I was dismissed, but I should've known this by looking at the driver that they had waiting to pick up. He was totally groomed himself so if you could send a person that is groom out to pick up your clients then I see why you don't wanna hire anyone of intelligence or proper grooming technique

Rehabilitation total nightmare for mother especially. Oct-10th we arrived hours before mother by…read moreambulance from hospital. Had her clothes to be labeled only asking day's in when would they return her clothes they were still sitting @ the desk. Anise have no clue what her job description is front desk and seems to be take care of everything when no one else would we thanked her for all her kind help. Mother fell twice once out of the bed then from her wheelchair mind you mother slipped @ home which in turn fell. She walks goes to the bathroom wears depends Beaumont said after we bought in her Depends they would supply them which they never did in turn mother could not manage the tape one's they use and ended up with a wound in her groin area was told maybe she scratched herself think not. Wound nurse stated she would put in change mother every two hour's that didn't happen either we were there did not happen on our watch. Mother's legs were swollen after noticing for days she wasn't wearing shoes when bought to their attention they suggested water pills we suggested feet elevation and compression stockings. They said because of her age their feet swell let me say this so the WWW know's mother has never had swollen feet or legs. The compression stocking they put on her were small mother's legs were measuring 15" which the last thing any medical facility should ever do put the wrong size on. I took them off an ask why they stated and I quote the only size they had. I'm going to supply all the pictures taken we were told not to bring her to this facility we thought because she goes to respite @ the Commons it would be okay. This was a nightmare also they were understaffed which we did ask before she went. Also we were told she did not need to wear shoes for rehab that being said seeing how her feet and legs were swollen what type of rehab will her insurance pay for. The rehab facility she was taken to said we do not give rehab to anyone unless they can wear shoes, mother's legs have not swollen after leaving Beaumont Commons rehab. Also laundry MOD tried her best her department short to no staff locate mother's missing clothes what she found was via postal mail.Carrie Scott stated they would reimburse us for the items not located hasn't happened. When we called no one is available we were told 4 day's ago the person that handles that would give us a call. Not surprised that hasn't happened or check in the mail. We should have listened and never in trusted them with our mother.Yes we did contact LARA Will upload all pictures soon.. Dec/02/19 received mail we're thinking finally reimbursement check for mother's missing clothes. No it's thank you for your business. What's wrong with this picture. No one has returned our calls although we've been told three times the person in charge of reimbursement will give you a call. We won't hold our breath. We're done well done.

My mother died at the hands of staff at Dearborn Commons Memory Care due to no oral care and…read moreinfection in the blood. Unfortunately this all happened during pandemic when no visits were allowed by family. Would not recommend this facility to anyone.