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    Operation Breakthrough

    5.0 (2 reviews)

    Services - Operation Breakthrough

    Multiple children care

    Single child care

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    7 years ago

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    Smart Beginnings Early Learning Center

    Smart Beginnings Early Learning Center

    4.2
    (5 reviews)

    fantastic experience working here. Wonderful boss who was very understanding and empathic. She…read morealways put the needs of those working under her first. Wonderful coworkers, and great families. fond memories of my time there.

    I was employed at Smart Beginnings for a year and have first hand seen how aggressive certain staff…read morecan be towards the children in the care. As an employee I felt unsupported and was constantly dragged around multiple times and had my schedule changed with only 2 hours notice to accommodate the lack of staffing. Our low staffing has been a constant problem that was never fixed and left the group I was with to essentially fend for ourselves as we all had to deal with problems we were not equipped to deal with without any management help. The owner has also personally messed with my wages as a substantial amount of money was taken out of my checks without me having the benefits I thought I had and this was never brought up to me until I was in dire need. Conversations with her felt like she was trying to cover herself instead of being sympathetic to my situation as I was dealing with my dad's passing. Before he passed I was told there was no way they could accommodate a schedule change so I could spend more time with him as their priority is their own business without any sympathy or care for employees outside situations. I was given a $5 gift card as condolences while the owner owed me $3k. Employees were made to feel bad about calling out or taking days off for important issues. I've meet great kids and families and fellow employees but my leaving was due to the horrible nature of management being dismissive and only protecting themselves with generated messages that have no meaning or connection. Same goes for the copy and paste replies being given to these reviews. Families are incentivized to leave positive reviews for "raffles" while employees get the QR code shoved in their face at meetings and told to leave 5 star reviews. Any other 5 star reviews are the owners friends who are helping her cover up legitimate reviews from former employees who have their own negative experiences with both the director and owner from within the past year. It is concerning how they can never keep staff and that parents have even pointed out the teacher wall being so empty with the amount of teachers that come and go. States inspections are public records that anyone can access to see how cases of the mistreatment of children were substantiated.

    Operation Breakthrough - childcare - Updated August 2026

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