We have held off on drafting this review because we wanted it to be fair and honest- and not reflect any bias or frustration. I will start off by saying "Open Minds" has an impeccable curriculum, and the staff work very hard to successfully implement it- it is impressive. However, we learned from a concerned current employee (whom we trust) that one of the assistant teachers in our child's class had made some very disdainful comments about our four year old on a regular basis. After sitting on this information for a couple of weeks and observing her interactions with the accused teacher, we decided to approach the director with these accusations. The conversation turned confrontational immediately and we were made to feel as if we were delusional. Two days after this conversation- Alicia (director) sent us an email canceling our child's membership. With that being said, the director (Alicia) is most definitely the highest standard when it comes to education and execution, but, in regards to her receiving feedback- it was impossible to voice our rightful concerns without being interrupted or spoken to in a condescending tone. Throughout our time here her behavior has been hit or miss. Most days she is outgoing and receptive, while others she is standoffish, dramatic, and indifferent. It has been uncomfortable to interact with her at times because she has a way of mixing your words and creating an exaggerated version of the dialogue. In the spirit of fairness, I will say that her husband (assistant director) has always been very consistent in our interactions- always approachable and always advocating for the children at Open Minds. Lastly, I was able to have a more constructive follow-up conversation with Alicia following the cancellation of the membership. However, we joined the growing list of families leaving to seek childcare elsewhere. read more