Will from McKinney Garage Doors was great! I had an issue with two of the doors panels pinching…read moreeach other resulting in a popping sound. Will quickly diagnosed the issue and fixed it in under 30 minutes. I am very satisfied with this company and the work Will provided. I would definitely recommend this company! Germaine G.

Brad came by to replace my garage door motor and was amazing. He was in and out within an hour and…read moreserviced my door for me as well!

UPDATE: O'Brien responded to my complaints and has made things right. They are refunding the costs…read moreof the springs to us, and gave us an extended warranty on them for the trouble. They have additionally let us know that they have scheduled a meeting with their staff to ensure that everyone knows how to handle this situation should it arise with any other customers. We are pleased to see the speed with which they have worked to address a frustrating situation for us and their dedication to ensuring it does not happen in the future. ORIGINAL REVIEW: The springs on our garage door broke. We had a copy of the Lifetime Guarantee information on our garage door that was installed by O'Brien from our home's previous owners, so I called to get it fixed. They found our home in their system (under prior owner's name), updated to our information and sent a tech out the next day (the only good thing they did). While I noted in the fine print that the lifetime guarantee only covered parts and not labor, so I expected to pay labor costs, when the tech arrived and inspected everything, he told us that they were not able to honor the lifetime guarantee and that we would have to pay for the new springs in addition to the labor. We were not able to get a straight answer as to why this was the case - we were told there was new ownership and they didn't accept the guarantees, that their records show only the motor was covered and not the springs (the guarantee certificate very explicitly states that 2 high lifecycle springs are covered), that maybe the install was done by someone else using their name (even though they told us they had records covering the motor). They offered us a discounted rate on the springs, but I am very disappointed that they are using such shady practices. I will not be using their services for our garage door ever again, and recommend everyone stay away.

Terrible experience with this company. The guy that came was here 2 minutes. He pushed so hard on…read moremy garage door that he broke the chain. Then said I needed the whole thing replaced. At least it would go up and down before he broke it. Now it will not work at ALL!!

Great service. Spring broke on garage door. Within 3 hours of calling Overhead Doors it was fixed…read more Ask for Gary. He's the best.

These guys are great! I called them late one evening and they were at my house in the morning…read more They diagnosed my problem and gave me various options. I opted to have them install a new opener. After installation, they went over how the WiFi worked and how to program the remote controls. Miguel G. is an awesome technician and did a quick and thorough job! Don't mess around with the other guys, call ODC of Dallas!

This morning I was stuck in my garage and couldn't get to work so I called Neighborly to help me…read moreand help me quick. They arrived within an hour and I was on my way to work pretty quick. I really appreciate the fast response because they helped get my day back on track and eliminated all the stress I had when I first realized I couldn't get to work. The technician was great he instantly knew what was wrong, he gave options and went to work quickly. The price was good too so altogether a great experience and I would not definitely recommend this company to my family and friends. Thank again Neighborly ..... y'all were a lifesaver today :)

Our garage door spring recently broke, and since I was out of town at the time, another family…read moremember called Neighborly to fix it since we had used them before. But when I got home, I saw two items on the bill that gave me legitimate concerns... 1) They did some hinge/panel repairs but charged us more than 7x as much as they had two years ago when they did the same repair, and 2) They charged us to replace all 10 of the working door rollers when they had already replaced them all some years ago with a lifetime warranty, and so these should have been free. I contacted the owner five times over the following weeks to try and discuss my concerns, but he ignored me each time by either not responding at all to my phone and email messages, or by telling me he would check into it, and then not call back. He finally responded after my fifth attempt, with a voicemail message saying that the deal was agreed to by a family member of "legal age" and that's all that mattered, but I could call him back if I wanted. So I did the next day since he still hadn't addressed my specific concerns. Unfortunately on that call he not only had NO interest in listening to, much less addressing my concerns, but never in my life have I had a business owner treat me with such rudeness, antagonistism and unprofressionalism as the owner did on that call The entire experience made it very clear to me that is not the kind of person or company I ever want to do business with again.

Fast response. Professional and fair price. Matthew is very good at what he does. Not pushy, work…read morearound my schedule and he is on time.

This company is a very rare find in this industry. They are family ran long tenured business. The…read morefamily is very honest, affordable, knowledgeable and professional people. I rarely leave reviews and cannot recommend them enough for anyone looking for garage door work.

This an outstanding business...professional and on time and knowledgeable!…read moreAlways know what to do and fix my gate every time. Very fair prices and always inform you every step of the way about what needs to be done. Thanks, Sean...job well done!

Amazing company and very honest people. I called them because my garage door wouldn't close. They…read morecame on time and within seconds knew what was wrong. They told me the issue which it was a very easy fix (it was a loose wire). They told me how to fix it and to prevent it from happening again. They didn't charge me anything and also they give free estimates. It doesn't cost a penny to have them come out and see what's the problem. Before I called them, I called my NEIGHBOR which he is a garage door repairman and he wanted $100 just to come out, more like to walk to my house and tell me what's wrong. Then he wanted additional money for labor and parts if repairs were needed. Highly recommend Fix this Garage Door and I will definitely call them again in the future if I have any garage door problems.

Alliance Garage and Gates did amazing work at my home!! They were prompt, on time and extremely…read morecourteous!! If you need a tech to do the work at your home PLEASE ask for BILLY!!! He was AWESOME!! He communicated every step and did an excellent JOB!! Billy, went out of his way to double/triple check everything and was able to program our vehicles to all of our garage doors and gate!! Thank you Billy, you are the BEST!! Thank you Alliance for the great service and great products!!!

I can't recommend Alliance Garage and Gates enough! If you're looking for garage door repair in…read moreKeller, Texas, this is the company you need. From the moment I called, their team was professional, punctual, and incredibly knowledgeable. They quickly diagnosed the issue with my garage door opener and explained everything in simple terms. They replaced worn-out garage door springs, adjusted the track alignment, and even gave my entire garage door system a tune-up. The repair was completed the same day, and now my garage door opens and closes more smoothly than ever! Living in Keller, TX, I've had my fair share of issues with garage doors over the years--from broken cables to malfunctioning sensors--and I've tried a few companies. Alliance Garage and Gates stands out for their honesty, fair pricing, and high-quality service. Whether you need garage door spring repair, a new garage door installation, garage door opener replacement, or just routine garage maintenance, this is the team to trust. They serve not just Keller but also the surrounding areas, and their response time is lightning-fast. I've already told all my friends and neighbors about them. If you want reliable, affordable, and expert garage door services in Keller, call Alliance Garage and Gates. You won't regret it!

Great Service ! Showed up on time ! Super Professional ! Fair Pricing !…read moreDefinitely family owned, the owner is super funny ! The moment i called him at 5pm he showed up within 35 mins Super impressed with the Service! He definitely offers discounts to help people out

Service was fine on double door. Tech didn't tell me rollers were different prices. He quoted $19…read morefor all but half were $29. But I accept. However big rip off when asked if he could look at single door and just see if needed anything since he was here. Had no problem. Just wanted inspection. Haven't in shut door and spent about 3 min. I was presented with just total on his phone for payment. I thought high but was told would get email with detail so I decided to not hassle and just look at invoice when could see detail. He charged same $250 for small door he charged to repair and service big door. Immediately sent email asking for $200 refund. No reply for two weeks. Called snd got answer I signed it. Waiting for manager call. But total ripoff