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    Opal Alterations & Tailoring Studio

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    4 years ago

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    Bell's Dry Cleaners

    Bell's Dry Cleaners

    (6 reviews)

    I brought in a 50% duck down and 50% goose down king size doona in to be cleaned at Bells…read moreDrycleaners in Dickson on the 15th of August. I was returned a doona made with poly fill. I contacted the dry cleaner they advised me to bring the incorrect item back. Which I did and they advised me they would look into it. They have called me insisting that I brought in the doona that was returned to me. I only own two doonas, both are the same brand - Jaspa Herrington which was purchased at Harvey Norman in 2020. I was advised by the person working at the dry cleaners that it was my fault and I brought in the doona that was returned to me. The brand of doona that was returned to me was Dreamspun. I don't even think this brand was available for purchase in 2020. I would like my doona back or I would like the item replaced because this is not what I brought in to get cleaned, it cost me $750 at the time of purchase. The business is not taking responsibility, and have obviously misplaced my item - potentially giving it to another customer. The business representative was rude and insisted that I have made a mistake.

    How this place stays in business is unbelievable. How they have only 1 review that gives them 5…read more*'s is even more unbelievable. Shirts are rarely ironed properly and, more frequently than not, get lost in the back room where you get told to come back later. The older balding guy needs an attitude check and some lessons in how to treat customers. This epitomises bad Aussie service. If anyone wants to get rich quick - open up a dry cleaning shop next to this mob. Otherwise try the one Kingston shops - at least they're nice!

    Opal Alterations & Tailoring Studio - sewingalterations - Updated May 2026

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