Went as a first timer for the free wax service. There was required tipping at the end, but you get…read moreto choose how much. After the service, they really push their products and other services, so unless you're firm about saying no, you might end up getting charged for extras you didn't plan on. My waxer took her time, but I still had to tweeze at home because a lot of hair was left behind. At other places, they usually make sure you're as smooth as possible before you leave.

Always ready for us when we arrive. Always clean environment and friendly staff. We love our girl,…read moreZoi!!!

If you're needing any waxing services, go see Gina…read more She's fantastic. A very nice young lady makes you feel right at home the second you walk in.

Cute wax place. Today I had a wax with Gina she was very professional and kind. She made me feel at…read moreease and walked me through the procedure to make sure I was comfortable. Would definitely recommend Gina to everyone

Shannon is a Total Gem!…read more I had been going to the same lady for sugaring for years and was super comfortable with her, so I was really nervous when I had to find someone new after she had some health issues and couldn't continue offering services. I knew I needed to find someone good, especially for such a sensitive area--because when it's done wrong, it can seriously be one of the worst experiences ever. After searching and searching on Yelp in San Antonio, I noticed that there just aren't a ton of options with truly outstanding reviews. That's when I found Shannon--and I am so grateful I did! Not only were her reviews amazing, but I've also been in the salon industry myself for over 20 years, so I know what to look for when it comes to real professionalism, attention to detail, and quality service. From the moment I walked into my appointment, Shannon made me feel completely at ease. She has a warm, easygoing personality that instantly melts the nerves. She explained everything, made me feel relaxed, and honestly--I was shocked at how comfortable the whole experience was. Her technique is excellent, her attention to detail is incredible (she didn't leave a single sugar residue behind!), and she even got the tiniest hairs without causing the usual pain I've come to expect in certain areas. I was able to just keep chatting and stay relaxed the whole time, which has never happened before. And the best part? Her pricing is great, too. I left feeling like I just found a hidden gem--and I booked my next appointment before I even walked out the door. If you're nervous about finding a new sugaring pro, trust me--Shannon is the one. She's everything you want in someone handling such an intimate service: professional, kind, incredibly skilled, and someone you can actually look forward to seeing.

Shannon is the BEST! She is kind, professional, and an expert at the art of sugaring.read more

She was nice, but totally messed up my eyebrows. They are so far apart and different shapes. I'm…read moredevastated and my birthday is next week.

I got a classic lash set and was very pleased with the result. I was comfortable during the process…read moreand they lasted a good while!

Got a jet peel facial with Sherrie and absolutely loved it!! Sherrie was thorough explaining the…read moretreatment and listened to my concerns about having very sensitive, dry skin. The facial differs by targeting the deepest layer of your skin and does not involved extractions. She did the luminous facial on me and it was absolutely wonderful and surprisingly relaxing (given the loud pressurized air by the machine). I've done quite a few facials in the past and I'm always left red and face super tingling/burning sensation due to the products. I felt ZERO burning sensation and no red face! I left the facial with hydrated, glowing and clearer skin. I was shocked when she showed me the before and after pictures. She even gave me samples to try on my sensible skin. 100% would book another jet peel facial. Given the price point, I would definitely do it a several times a year or when my face is looking very dull with blemishes. Also, would book a jet pee facial before any events. Anything to make this tired mamas face alive and glowing again. Oh and forgot to add...the salon/room was beautiful! The bed was super cozy and actually wide to where I didn't feel like I was falling off.

I've been a client of Thi's since she opened several years ago and will only trust my eyebrows to…read moreher & her staff! Thi is the best combination of fabulous and down to earth, glamorous and kind. Her space is a reflection of her work as well. Meticulous, clean, beautiful. I'm a low maintenance gal who doesn't do much makeup wise, but I do prioritize my eyebrows every few months. You will be welcome however you are :)

I had an excellent experience today with Emma and plan to return in the future. The entire staff…read morewas knowledgeable and professional, and I felt comfortable right away. I had gone to another popular chain, European Wax Center, before but this was leaps and bounds better: less rushed, more meticulous, cleaner and more professional. I will only go here from now on.

Thank you to the staff for going above and beyond to help with scheduling appointments for my…read moredaughters. The team worked quickly to rectify a mistake on my end and even brought in a staff member from another location. Great customer service and my girls were so pleased with their lash lifts. Thank you Alex and Avery!!!

Natalie and Kylie provided some of the best manicures and pedicures my daughter and I have ever…read morehad. They're so engaging, helpful, and professional. Everyone else in the salon is kind, bubbly, and service-oriented as well. Our services were done efficiently, but thoroughly. We'll definitely be back. I recommend them wholeheartedly.

Rose is amazing!!! Everything she does is absolutely stunning and beautiful! I could literally tell…read moreher to do whatever she wanted and it would be perfect!

Waxing can be scary, but the staff is so helpful and reassuring, and booking was very easy. I had…read morethe best waxing experience with Roxanne. She is so sweet, and she truly makes the experience as painless as possible. Her technique is incredible, and you can tell she's an expert. She's also very efficient, and I will always request her! The results were totally worth it, I'll always come back here.

I absolutely love my waxer--she's amazing! However, I had a very disappointing experience with the…read moremanager, Avery. While I do take responsibility for a mistake I made regarding my membership fee, the way Avery handled the situation was unprofessional and downright rude. The tone of her messages was unnecessarily harsh, which left me feeling upset and disrespected. It's unfortunate, because the service from the rest of the team is great.

this is the only place you should go if u need to wax anything. ashley is professional, friendly,…read moreand super experienced. i highly recommend her for first-timers getting a brazilian wax.

This is one of the best waxing I've had done. I'm from out of state and needed a Brazilian. She…read moreimmediately was easy to talk to and very clean. It was fast and as painless as waxing can be. Would 10/10 recommend to everyone.

I had the 50 minute deep tissue massage with Wally, who was amazing! Very kind and attentive. If I…read moremade a request for a specific level of pressure or for a certain area to be focused on he adjusted perfectly. I love a masseuse that is quick to adjust to the specific needs of a client. I would definitely book with him again! I have been to this location a number of times. The rest of the staff is always lovely and the waiting area is very calming. A perfect setting to unwind.

UPDATE: Brooke of Woodhouse Spa reached out and offered me a complimentary do over. A very…read moregenerous peace offering. Thank you, Brooke. I finally had the time to revisit Woodhouse at the Rim and I could not be more thrilled with my luxury nail treatment experience. Carolyn was my nail tech today. She was pleasant and interesting and easy to talk with. She is a perfectionist and a people pleaser in the very best ways. My nails (all 20 of them) have never looked more beautiful. Today it was nice and quiet in the spa, the music was calming and my experience was top notch. What a great way to head into the holidays. If you want an excellent manicure and/or pedicure, call Woodhouse at The Rim and ask for Carolyn! You will be in for a treat! Thank you, Carolyn! Will see you again after the holidays!