1. Onyx Luxury Aesthetics

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Albany, OR

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Onyx Luxury Aesthetics

5.0 (4 reviews)
Closed • 9:00 am - 6:00 pm

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8 months ago

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5 years ago

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Nicole F.

Thank you for the amazing review! We can’t wait to see you again

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Pure Beauty Aesthetics - HydraFacial Glow

Pure Beauty Aesthetics

3.7(3 reviews)
0.2 mi

I am new to the area and booked what I believed was a neck microneedling service after seeing it…read morelisted on the salon's website as "Neck Microneedling - Add On" for $150. As a new client, this appeared to mean I could book this service individually. When I arrived, I was told the neck service is not offered on its own and is only available with a full face microneedling treatment. I calmly explained that the wording was confusing and that I only wanted my neck treated. Instead of offering options, the owner said they "have to open a bottle" for the neck treatment and that it is "too expensive" to only treat the neck, making it clear the issue was financial rather than a simple misunderstanding. When I asked what my options were, she responded that "it's not confusing, it's listed on our website," and then stopped engaging with me. When I said I didn't understand, she said she "would not be interrogated anymore." and "leave or I am going to call someone." This situation could have been resolved with a calm explanation and alternative suggestions. For context, I am a long-time local business owner who values professionalism and respectful service and have never experienced treatment like this. I typically encourage people to address concerns directly with business owners and work toward resolution. In this case, however, what mattered most to me was how quickly this owner escalated a simple misunderstanding rather than choosing patience and communication, especially in a world that needs more peace and understanding. As someone who has owned and operated local businesses for many years, I understand misunderstandings happen, but how the owner escaled this situation needs to be adressed publicly.

I go to Michelle for facials and product! She's the best, so knowledgeable, friendly and takes…read moregreat pride in her work!

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Blush Salon - This photo shows the uneven result we have received. The front was lightened much more than the back, which was left significantly darker.

Blush Salon

3.7(32 reviews)
0.0 mi
•$$

I felt lucky to be given Cassidy, an Aveda-trained stylist, for my hair appointment, today. She was…read morewonderful. Very knowledgeable, took time to listen, and gave the best scalp massage, ever. Besides Cassidy's great service, the salon itself is beautiful. In a historic building with a tin ceiling, the decor is elegantly sparse. Big windows give great light, and great people watching. Prices were very reasonable, too, given the level of service. I have already booked my next appointment.

Be careful here! This place physically damaged my hair…read more I had a very disappointing experience at Blush Salon. When I expressed that I wasn't happy with the outcome of my hair, I felt that my concerns were dismissed rather than listened to. I requested a refund, but it was denied! What upset me the most was my interaction with the salon owner. I felt the conversation became hostile, and I was uncomfortable when they laughed during the discussion. I also didn't appreciate comments made about another stylist's professional opinion. Instead of feeling heard or respected as a customer, I left feeling embarrassed and disappointed. Based on my personal experience, I would not return or recommend this salon. I value respectful customer service and a willingness to work with clients when concerns arise, and unfortunately, I did not feel that happened here.

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Stylist-Robyn Service-full foil & handtied extension installation

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Onyx Luxury Aesthetics - aestheticians - Updated October 2026

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