Stay away from this place. The people are nice and all but don't take care of the dogs while…read morethey're in there. We got a puppy there recently. It's day 5 with her and she's had blood in her stool everyday. I've reached out and have been told there's no availability until next month. You would think they'd be all over it trying to see what the issue is or want us to bring her in since it's a pretty serious thing. Last I was told was they'd reach out to their director to see if our puppy could be seen in between a surgery tomorrow and here we are today no response back still and more blood in the stool. Went to academy animal hospital and found out she's got 9 parasites in her from being exposed to pretty much nasty environment. Fast forward 2 weeks later the puppy is healthy and gained weight. She's running playing and much happier. Go some where else trust me.

I can not extend my thanks to this establishment enough. The workers I've encountered/talked to…read morewith my three visits here have always been very nice. They took care of both of my babies spaying and their prices are affordable! My baby was cold so they brought her out wrapped in a blanket and were kind enough to let me keep it. You can get microchipping, spay & neuters, vaccinations, and more here. My favorite feature is that you can conveniently book an appointment through their online portal. They'll email you thorough details for your appointment and they sell a variety of pet items at their office. Lovely place!!

This is one of few rescues in our community. They were at an event today on gum branch road but…read morethey are mainly on Facebook. You can message them there and see upcoming events and animals up for adoption. The staff are quick to respond same day and very nice.. they answered all our questions. I wish I could take them all!!

I love to going to the shop!! Because so many animals we…read morecan see for free!! My boys are love it!

This store is a joke, especially after seeing that Facebook live from Ncbeat!! I've gone here over…read morethe years and have notice a serious decline in happiness and care of animals. Terrible advice overheard to unknowing customers when it comes to general knowledge, care and setup for most of the animals, let's push product before we push correct care procedures. The tall guy in fish when I happen to walk past always smells of cigarettes and weed, he somehow manages to be nasty with people while he asks if we need help when he doesn't even wear a company shirt, who can blame them for not wanting help from someone who looks like another customer it also doesn't make sense How can you be so nasty while high . I have pictures of birds, fish and so much more from my visits, I love the reptiles and birds so I have more pictures of them. It's a declining business and it shows by the overall care for these animals. More recently I've noticed Dirtier tanks, enclosures, cages & kennels. Not to mention the disgusting attitude from everyone. There are maybe two nice workers there, you have to be lucky when you visit to cross their paths. It's a fun place to look around without a doubt, When you're not getting shocked from metal shelves in reptiles or stray volts near fish tanks & manage to wear headphones to block out the disgusting tone from the unhappy staff. As an animal lover and collector I am continuously disappointed by the uneducated staff, lack of thoroughness with care and laziness from staff who never seem to be in their department. I remember, almost every visit talking to the little guy in reptiles and other customers always coming up to ask for help elsewhere in the store, only to see the rest of staff are up front laughing and joking. The experiences keep getting worse each visit, sadly this is the only store of its kind in jville. Take your family for a nice little indoor zoo, just do your best to not mirror their procedures when it comes to animal care.

Great place to buy dog food and toys. They have a puppy training class that I hear is great!!read more

PetSmart Grooming Department Review:…read more We have a 10-month-old GSP. I've brought him in a few times in the past and have always had wonderful experiences. They told me he did amazing, and I left feeling confident and happy. Today was completely different. I booked with a groomer named Regina for a bath and brush with a nail grind add-on. We usually bathe him at home, but with the dry weather causing dandruff and a beach day full of sand, I decided to bring him in for a good cleaning. The appointment was supposed to be a 60-minute service. An hour and a half went by with no update. I called the grooming area and was told he was finishing kennel drying. I was extremely confused because I paid for the blower service. I asked if all his other services were done, and she confirmed yes -- he was just drying. I told her I would come in to get him, and I immediately felt off with the vibe on the phone. There was a little bit of pushback about me coming in while he was still drying. I paid at checkout and went back to get my dog. He was sitting there waiting. She asked if he looked good to me, and immediately I noticed a ton of shedding. I said out loud, "Wow, he must be stressed out given all this shedding," because this level of shedding only ever happens when we travel long distances. It has never happened with grooming before. It honestly looked like he wasn't brushed. She responded with, "He's definitely got GSP energy," completely straight-faced and without acknowledging what I said about him looking stressed or the excessive loose hair everywhere. As she was saying that, his back paw caught my eye. I focused on it and noticed the fur wasn't trimmed around the paw, and there was a red tint coming from his toe. I immediately knew it was blood. I looked at her and said, "Is that it?" She confirmed yes. I said thank you and walked out slightly upset with the lack of communication. I should have examined it right there, but I just wanted to get him outside because he was obviously distressed from the experience. Once I loaded him into the back of my car, I looked closer. His nail was still actively bleeding. This was over 30 minutes after the service had supposedly been completed while he was "drying." The quick was cut far back -- so far back that I could see the raw center inside of his nail. I felt awful. I trusted this groomer to take care of my dog, and that was not the case today. Nothing was said about the nail. Nothing was mentioned about how he did. No communication at all -- which is the complete opposite of every other experience I've had there. Accidents happen. I understand that. But not saying anything about it? Not acknowledging it? Letting me walk out without explaining that my dog's nail had been cut that far back and was bleeding? That is what upset me the most. The appointment ran late and was blamed on drying, but honestly it felt like they were waiting for the bleeding to stop so it would go unnoticed. I am extremely unhappy with this grooming session. I've had great experiences here before, but I do not recommend booking with Regina. The interaction felt cold, dismissive, and uncaring, and my dog left stressed and injured.

We`ve adopted our very first two dogs from PHS. A gift to ourselves when we retired. Upon their…read morerecommendation we adopted Bonny in 2017. She brought us so many wonderful times till she sadly passed last week. We told them what type of second dog to keep Bonny comfortable we were looking for. They called us to recommend a fun little beagle named Fiona in 2020. Love at first site. The staff was very helpful and friendly. After 35 yrs of cats, they found us two great dogs. We`ll be returning now to have them help us find Fiona a much needed companion. It`s a tough and pretty thankless job they do. I commened and thenk them.

This facility clearly cares about their animals but they are not transparent with their adoption…read morepolicies. We were told upon visiting that preference for adoption is given to people that have previously adopted. Ok, fine, that's great. Publish that. Make that clear on all media used. It is not published anywhere on any of their media. I contacted them via Facebook. The shelter read my message and had no comment. If a previous adopter fills out and submits an application, the process should close immediately. It's cruel to give false hope to others.

Love the new location and cozy coffee area! As always, the groomers are professional, polite and…read moresuper helpful. Great selection of treats for the pets and human owners. So glad you're right here in our neighborhood.

I love, love the new location. And the pups are ready to go in and come out looking fab…read more The groomers are professional and kind. Stopping for a cuppa java is a great idea after dropping the pups off. And sit outside for some mindfulness time. Head over and have a cup and a treat for you and the pups.

Thank you so much, Banfield Pet Hospital! I was in a jam yesterday when I noticed my boy, Gus, was…read morehaving trouble with his back again. I get the monthly arthritis shots, but it's an 'as needed' shot. The next day was a holiday, and Monday, we were going out of town for 10 days. The front desk receptionist went out of his way to help me and got my baby in for his shot. I am so grateful . Thank you, Banfield, for your glorious staff. They really care.

Banfield continued to call and attempt to schedule an appointment for my dog who years ago was…read moreneglected and passed away due to their negligence. Banfield sent us home and told us there was nothing they could do. They can't even remember when a pet has passed away.... If you care about your pet do not come here. Leaving this here to raise awareness against companies who are Cash Cows and hire vets / staff who are not qualified to be there. In honor of my pet who passed I hope to prevent any more.

So my male Doberman has three benign growths 1 on his lip one on the inside of his back leg and one…read moreon his side by his front leg, I went in to get an estimate for their removal especially the one on his lip.....I was quoted 1,200 dollars FOR ONE!!!!!.... I had his ears done in Kinston when I first got him so I decided to give them a try.... Surgery already done.... All three growths removed.... Cost......$476... animal hospital you should be ashamed of yourself........

I moved here in Sep 2020 and shortly after adopted a cocker spaniel puppy. I started taking her…read morehere and have since adopted a lab puppy and began bringing him here as well. I'm not satisfied with the service I've received here or the pricing. On my last bill it was $163 for a puppy vaccines. They charged $63 for an exam, the puppy needs multiple shots but they have been adding fees for needles disposal and other erroneous charges. The vet was very rude to me and so were here staff. I was being friendly, smiling and trying to be social. They made me wear a mask while none of them did. The vet told me my puppy needs to be bathed. I just took him to the groomer. He is a puppy, he literally rolls in the yard and acts crazy. He has just rolled around before we went there. I groom my dogs regularly and treat them like babies. I am looking for a new vet now.

I have adopted two shelter pets so far and both have been the most loving fur babies I've ever…read moreknown. The first was "Mister", an incredibly sweet, miniature schnauzer with silver hair (just like mine), so we were inseparable for the rest of his years on earth. The next was "Nakey Jake", an amazing, two-year-old, Sphynx! He's my hairless fur baby who is loving, playful, and sassy. He's proud of his uniqueness, and loves to cuddle when I'm home from work. You'll notice that neither of mine had (or have) actual fur. Schnauzers have hair, and Sphynx have no fur. The SPCA staff and volunteers in Lenoir County are simply wonderful! They care for some very special animals who end up abandoned for some reason, and they keep their stress levels low while finding them the best homes. Adopt one today!

The staff here does really care about and love the animals that come through. Tiffinie is always…read morethere walking, caring for and taking photos of the dogs to help them get adopted. They are starting on the new building that will be located on Hwy 258 Kinston and everyone is excited about that! In the meantime, they have so many animals who need to be adopted. Please everyone if you want a new fur-mily member go check this SPCA to see which dogs and cats they will have. They change all the time so what is there this week won't be the same next week. Keep shopping around each week if you are serious about getting a pet. They occasionally also have other animals (other than dogs and cats) so call and/or go stop by so you can bring one home with you. You will be saving a life.