Dan, just left my house. He seemed to know the problem before he got here and then confirmed it…read more My condenser drain, in my freezer, has frozen water clogging it. Within an hour he had it cleaned up and inserted a device to stop the problem from happening again. Thank You Dan ! !

Very disappointed Can out because my fridge was warm …read more Did some tests, told me the computer was bad. He gave a quote to replace. But advised the fridge should be replaced . After he left I thought about his diagnosis. Thought it was wrong so I called LG they sent out a tech . He confirmed it was the compressor and replaced it under warranty . He spent more time trying to sell whirlpool than correctly diagnosing my issue

Called the Appliance Guy because the ice maker in the refrigerator was sometimes making ice…read moresometimes not. Also, when you went to get ice thru the door we had to open & slam it to get the ice to dispense. Michael showed up as schedule and spent time diagnosing the problem. He found several possible reasons for the issues. His recommendation was to start with the most inexpensive fix first to see if that corrected the issue. So, he replaced the door switches. It worked! No more slamming the door to get ice! Just so you know the other solution was to replace the entire door which would have cost $1200. He suggestion to start with the most inexpensive solution first saved me $1000! Michael was knowledgeable about the product and potential issues and honest in his recommendations. Will not hesitate to use his service again for any appliance issues!

From the owner: We are here to help repair todays complicated major appliances. With over 20,000 service calls ran…read morewe have the expertise and experience to help resolve any issues with your appliances. Book with us today and experience the Appliance Guy difference!

The young man on the phone was helpful and actually cared that I get my washing machine repaired in…read morea timely manner. A rare, but valued experience these days.

Eppy was wonderful in diagnosing a problem on a 20 year old Maytag. He figured it out in 10 minutes…read moreand the part was ordered. Even though an old machine, Kleckners had 3 distributors to work with and it was replaced with excellence! Repair cost was very fair at $250 which included 2 visits, the part and repair. Another company wanted over $600 to come out with 2 guys and did not promise they could get the part, Superior Company!

SHOUTOUT- Cordaryl Cousar answered our call and was immediately not just professional, but very,…read morevery friendly and concerned about our problem with our stove... Just briefly I must say to you that we ended up saving money because he was able to do a "Virtual diagnostic evaluation". He is the reason why we are giving this a... 5 Review !!!

Cordaryl responded quickly to my request for service. He was very professional, kind and polite…read more He was able to diagnose the problem quickly with my Maytag gas dryer and fixed it. I felt that the price was reasonable for the service provided.

Del came over to fix my drain pump on my washer and ended up breaking it even more…read more Then he sold me what was supposed to be a scratch and dent new washer that was a broken used washer that made a horrible noise when agitated the clothes and the detergent dispenser was also broken. I paid a hundred and fifty bucks for nothing.

Del is very knowledgeable and down to earth working man. He quickly diagnosed my washer,…read morepronounced the 1980's kenmore unit dead and offered a fairly priced replacement option. All in one afternoon.

Do not hire this man. I had him work on my freezer about a year ago. I thought he was ok…read more Had him come back and work on my dryer a few weeks ago. He replaced the heating element which was good. But he complained and ranted about how difficult it was to,get to back of dryer. He supposedly cleaned my vents and replaced them because couldn't get them unclogged. The dryer was worse than before. After a few loads I realized it was not venting at all. Stopped using it because I was afraid of a fire. Called someone else and he got the vent working in no time. He also showed me where the first man had not cleaned well behind the panel on dryer.....there was actually a piece of scorched lint. Oh....and I had to,have freezer unfrozen/unclogged again today. Looks as if he did that wrong too. You need a blower....not pouring hot water in it. And there was a little thing that melts ice that was not connected. Basically he may get your appliance "working" again....but he only half does the job. Also he broke things like the mirror on door and didn't mention it. He also was yelling and swearing.....not professional at all. Find someone else!

Thank goodness for GEIGER APPLIANCE SERVICE!!! I was having a catastrophe... my refrigerator was…read moreleaking through the floor into the basement, and I could not find the water shut off valve. I called 3 other places that were recommended to me, and not one come out until the end of the month - 3 weeks away!! I searched online and just happened to find Geiger. I called, spoke to Mr. Geiger himself, and he said he would be at my house within the hour! He came, fixed my issues, and charged me what other places were charging just for the service call! And he was here over an hour! What a life-saver Geiger Appliance was! If you are looking for prompt, courteous, reliable, and reasonably priced service, call Geiger Appliance. I recommend them 100%!!!

I'm somewhat surprised about the number of frustrated customers. I wonder if maybe not enough…read morepeople who had pleasant experiences are reviewing. Also, sometimes, people's expectations might be too high for what they had to put out for payment. One person expressed frustration about masks- and that is certainly understandable if there was no reasonable effort to do so by the respective technician. The service repairman I received was excellent and really knowledgeable. To make sure a screw would not be misplaced, he left it attached to a broken piece of plastic from the fridge container. When he came back on the second visit, it was immediately visible and located in a jiffy. He's very good with people, general surroundings, and for the one I had at random, we seemed to have a decent amount of hobbies in common. Would be lucky to bump into him in a social activity outside of this context. This is a reasonable enough company for working with with a warranty, and I'm so glad I had the warranty and a fridge issue that was manageable on my own until he arrived on two separate occasions. The typical wait time is 2 weeks right now. If there's a super emergency repair and you can't do enough of a "fix" to wait it off, it might be worth it for you to contact a more local fridge repairman and shell out those dollars!! I suspect that as a result of what is probably cheaper rates overall for the customer, there aren't as many staff who are working with Fast Appliance and they cover such a huge area. Right after the first visit, I was texted a link to schedule online. I could not schedule online and that is handled through the phone through a middle man and probably because over the phone, they can consider geography more. There's no point to offer the customer an option to schedule online if the link can't actually be utilized. A closer look at the reviews, and at least one reviewer said she used the online system when it was working. She wasn't aware that she had to be aware of types of appointments and this actually caused more hassle than efficiency. So, understandably, this company can't be bothered with super techy stuff to completely remove what was already attempted and instead just close the link itself or not allow for customer to schedule even though it seems to be no longer used (and for good reason, I'd say.) With noticing this change now and seeing responses by the company in past reviews, they seem to be considering customers' feedback and trying to improve as time goes on. Very big plus!! I dislike how the scheduling can be within "any time interval during that day" including the unknown possibility that "they could show up in the evening but probably not." I can understand this especially with covering such a large area and trying to match up different appointments geographically. A software such as ServiceNow could possibly help with these type of logistics (considers scheduling based on geography of customers, geography of staff, skills of respective staff, feedback gathering, etc. all in real time and managed well), but refrigerator repairs might not warrant such an efficient system and learning curve, and also the cost might not condone to have such automation available for such a company. Also, for the survey, which may've been more compatible over a PC, I tried to do it via the phone and I couldn't put in comments at the end that are in this review. Then after submitting my review with no comments via mobile, I tried to access via computer. The computer said that I'd already filled out the survey. I tried to fill out the survey again to see if I could add the comments in there, but the site would not let me. Completing some adulting successfully on my end feels good!

If I could make this negative stars, I would have to do that…read more Range: We had one tech explain the screw wouldnt come out and we should just go buy a new Miehle range. Eventually we got to their one Master technician, who repaired it perfectly in one visit. SteamOven: At this point, we are over $2,000 into repair costs, amost 2 years of time and still do not have a working combi steam Miehle oven. Before we realized they only have one Master tech, other techs came out multiple times, replacing $800 steam generator more than once. Not repaired. Once we had identified their one superior technician we entered a cycle where he would request a part be ordered, the wrong part was delivered, he would visit and we had the wrong part. Now we needed to try to get funds refunded so we could enter the next cycle and try to reorder the part again. In the fifth version of this we were treated to hearing the owner of the company call our valued tech and curse and swear at him, accusing him of all kinds of things... Believe me, this one tech is the only reason this company must ever get anything repaired! We have spoken to Patty, spoken to everyone who picks up the phone at Fast Appliance. If you have high end appliances and Kiefer or Gearhard sent you here, settle in for a very frustrating experience.

Bought a washer and it came with broken door. Owner never sent someone to fix. I called many times…read moreand no answer even if he is in there Georgie

Complete RIP OFF purchased a refrigerator there first one burnt out in two years second one burnt…read moreout in one week and they have refused to honor their warranty

Horrible services, they equipments always goes bad even if you pay them on time & pay off your…read moreappliances this business needs to be close down, they do not deserve to service our community, I advice people in advance to not come to this business & purchase anything you will regret it been waiting more than a month for them to come and provide a service & fix my appliances, but I believe we will see money & coffee raining from the sky before that even happens these people are HIGHLY INRESPONSIBLE.

Would not recommend. Appliance stores like this always flip their appliances and it's fine, but…read morebefore you sell something, like at least test your products. A dryer that doesn't turn off / keeps spinning after the cycle is unacceptable.