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Onsite Portland

1.4 (9 reviews)
Closed • Closed

By appointment only

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7 years ago

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7 years ago

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7 years ago

Our stylist was a no show for the wedding and no one answered the phone. Is this company a scam?

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Devon A.

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8 years ago

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Palm Beach Tan

Palm Beach Tan

3.4(47 reviews)
12.0 km
•$$

I always have a nice experience! Clean beds and friendly staff, with lots of different tanning…read moreoptions to choose from.

Upselling, hard-selling, (literally pulled a bottle off the shelf and said 'ok you'll get this one'…read moreand started ringing it in without my consent, revolting hard-selling tactic to which I had to say NO multiple times, she rolled her eyes and became angry), disgusting behavior from disturbed employee named Paige K. after I canceled my membership after my first visit due to her behavior. I reached out to HR as well as their customer support staff to report her and they're 'addressing' her bulging-eyed, angry-shaking, literal screaming behavior when she chased me out of the salon and came out twice to scream at me while I was in my car after I told her she needed to learn to regulate her emotions. Customer support team claims I called an employee stupid? ABSOLUTELY NOT. Never would I ever. If I want to be insulting, I have far better ways to do it than resorting to toddler-level name-calling. Someone is lying to you to try to save their job. Their billing practices were also brought to my attention as I was advised I needed to cancel 'before the 25th' which I *did* and when I went into the salon for a visit and asked if the team member (whose name I did not get) could see if it was canceled and she said "ummm you can't cancel online"...yes, you can, and I did, following the instructions on the PBT website and using the pre-populated subject line of 'membership and billing' to which she responded, 'Oh, I didn't know, that's just how I was trained...'and she said my benefits would end on the 1st but I will still be billed for the following month? No, nonono. You don't get to bill people for an additional month if they cancel 5 days before your cut off date and you end their services the month prior. I said no worries, you have people waiting I'll just check in with a manager online. I got an email from a 'Mechele' and I'm told that it was canceled and I'll be getting a refund but that hasn't happened yet, so I will be filing a complaint with the BBB and also a police report for the ongoing stalking happening by Paige K. on my social media (as well as her actions at the salon) to create a record of her threatening behavior. I will also be submitting for a deletion of my private data as it appears they allow their associates to use your email and phone number to digitally stalk you, without recourse, according to their most recent email. I asked them to review the video footage and gave them dates and times, but obviously they don't have available audio or they would be able to hear that I was more than cordial and polite which I had every right not to be (and still was). Lastly, the beds I was put in were nasty with accumulated dead skin cells, hair, and other random bits including black pieces of who-knows-what under the glass. The bulbs clearly haven't been changed in a long while for that amount of filth to be circulating in there. If Paige's behavior and 'selling' tactics (aka trying to force a sale on a customer who had to give a Hard No back more than three times), I would have canceled anyway due to the state of the salon. Worst sunless I've had in 20 years of tanning. And I'd know, former salon manager here (which is how I also recognize your terrible awful no-good very bad hard selling strategy that failed). Avoid this place and this company like the plague. Thankfully, I found a wonderful salon right up the street with people who also shared with me how many customers they've had come from PBT who have similar horror stories. No wonder you have to browbeat your associates and they're so stressed out to make sales, if this is how you treat your customers PBT. Good riddance.

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Lux Wellness - Versa Spa Pro

Lux Wellness

3.3(32 reviews)
2.4 km
•$$

I love love love Lux tan. I've been going there for years and was so excited when they told me they…read morewere expanding to Vancouver. I often have to travel between Tigard and Vancouver because my boyfriend lives there so having another tan option is amazing. Especially living in PDX with all the rain. I've used just about every bed they have to offer and they are all great. My favorite is the high pressure bed; it's well worth the extra money and gives you a deep tan that lasts longer. Their mystic tan is also great if you want to do a 'cocktail' before a special event. Probably going to do that for New Years :) Every time I walk in I'm always greeted and feel welcomed, I'm never pushed about buying lotions or tans, the beds are always cleaned, and I've noticed they often change their lights so you know you're getting a good tan. Honestly I've never had anything but a good experience tanning with them and really won't go anywhere else now. I've tried multiple other places throughout the years and this is the only place that I will go to. If you're looking for a new place to tan check them out! They really turn tanning into a luxury ;)

This tanning salon is a complete scam operation. I was charged over $600 in fees for services I…read moredidn't even use for three of the months I was locked into their shady contract. Trying to resolve the issue was a nightmare, instead of working with me like a professional, the owner chose to argue, deflect blame, and treat me like I was the problem. He even sold me expired tanning lotion, yes, expired and had the nerve to act smug and defensive when I brought it up. I've never met someone more arrogant running a business, and to be honest, I'm not sure he's capable of a clear conversation when he seems so amped up it's like he's straight out of a bad gym ad. Save yourself the frustration and money. There are plenty of other salons in town that won't treat you like trash and won't lock you into sketchy contracts while feeding you expired products. This place is all ego and zero accountability. Total embarrassment of a business. Would rate negative stars if I could.

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Lux Wellness - Lux Tan Vancouver now has the BRAND NEW VERSA PRO!

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Our Level 2 Stand up bed.

Onsite Portland - makeupartists - Updated October 2026

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