I wanted to try a New Nail Salon til I find what Amenities and customer service is right for Me!…read more I've by past this spot a billion times esp when working at Wegmans. Yesterday 7-6-26 was a chilled experience!. The Man at the front desk was cool and helpful til the end!. You wait in a semi- waiting area to be called! Then you sit in the chairs!. The Tech I got was Tammy! Asking around since my first time Liz was top tier!. . Tammy was very nice asked about the temperature and made sure I didn't fall when I had to get up . made sure I was comfortable and what services I wanted etc and explain the difference between. The Vibe was very chill they give you something to drink from Wine to actual tea bag brewed tea/coffee!! . I'd return here I loved how the staff were attentive even if it wasn't your tech! . I believe you needed an appointment but the nice receptionist scheduled me on spot! so glad. I'd return to this location

Unable to keep polish from bleeding onto cuticles and opted to file with an Emory board. When asked…read morecould he simply (and less painfully) redo the area where the polish bled one other tech chimed in to further explain why the polish bled. I asked again, can you redo it? The other tech said yes. The person working on me started to speak another language. After further inspection, all of my toes have the same bleed. Rather than redo them all I opted not to have them all done. Is it really so hard to polish toes and not file off your cuticle beds to correct the mistake?

I decide to try somewhere new for a mani pedi, because my usual spot couldn't accommodate me the…read morelast few times I tried. Now, I could have made a specific appointment or plan ahead, but these things tend to be spontaneous for me. I walked into this place, and they weren't ready at the moment but asked me to come back in about 40 minutes, which was not a problem because I was hungry and needed to get food anyway. They were only two people working in there, and both seemed really nice. And they were using Amazon music to play some amazing tunes. Amazon music is my jam! I didn't get the name of the person, but it was a relaxing experience overall. The temperature was perfect for my feet, but it was extra extra foamy. It wasn't a problem for me personally, but I felt bad about it getting on the seats, it came that high haha. And here I liked that I didn't have to move to a table for the manicure portion! It made it truly feel like a spa experience. The job was great, but later on I realized that some cuticles were handled a little more roughly than others. But she said she was having some serious pain with her hands. Hope she feels better! Anyways, I would return, because I overall like the vibe of this place better than my usual spot.

It shouldn't be this hard to get, and keep my nails done…read more Most of the nail technicians in here are (artistically) talented, however it's SO HARD to make an appointment. I have shared my concerns with the owner and asked her to implement an online scheduling system. She expressed reservations due to the fact that customers may not know what they want, booking one service online and then coming in expecting another. It's a shame to have such a valuable and sought-after product, but simultaneously making it so difficult for customers to get their hands on that product. Booking an appointment has become somewhat of a guessing game. I give them a date and a time of my desired appointment. They tell me that my preferred nail tech is not available, but NEVER say UNTIL WHEN. So I throw out another date. Same thing: Not available. On and on it goes. Instead of providing me with options (namely, telling me the next available date for my preferred nail tech, or other nail techs who have availability at that same day and time), they repeat what they don't have available, or ask me to blindly pick another nail tech that I've never worked with (I don't even know their names because I've never worked with them, so how can I be expected to pick them?). So I'm expected to be both psychic and memorize the roster of the staff here... Just to get an appointment?! In order to book appointments I had to call multiple times over multiple days until someone was able to give me enough information to book an appointment, reach out to the owner on Instagram, and even drive all the way to the nail salon.... JUST TO MAKE AN APPOINTMENT. I tried to make an appointment prior to the holidays before everything got booked up. Myself and another customer stood in line for at least 20 minutes in a practically empty nail salon while the owner's mother did someone's nails before she finally addressed us. Even then, she only handed us a register paper and told us to write down what services we wanted and when we wanted to come in, telling us that someone would call us to confirm (which never happened, by the way). We could have saved a lot of time if she had just asked us to do that and leave the paper on the counter while she finished her customer. After waiting 3 days, I finally called the salon and was told that they did not have my appointment request. Not surprising, given that it was scribbled on a piece of receipt paper that was given to me. Somebody probably threw away thinking that it was trash without following up. I tried to book my next two appointments to avoid this headache and was told that in order to book an appointment with my preferred nail tech, I now have to follow her on social media and DM her to try to book an appointment with her there. REALLY?! Instead of scraps of paper, or having to stalk somebody on Instagram, why not keep an old school appointment book, or even one online? It's really not that hard. These nail techs are also not great with time management. Many of my appointments have had to be rescheduled... For the middle of my work day. (Thank goodness for remote work) One of the (now former) nail techs completely forgot about my appointment and passed me off to somebody else without even acknowledging me or her oversight. Another nail tech pressured me into making an appointment earlier than I wanted, only for her to show up 45 minutes after the appointed time. No phone call, no update, no communication whatsoever. Just me sitting there wondering if this was another canceled appointment that they forgot to communicate to me. I say "another" because I had an appointment with the same technician that she canceled, but the salon did not leave me a message to let me know. The only way I found out is because I wanted to add something onto my existing appointment and when I called the salon, I was told that I no longer had an appointment because that person decided not to work that day. In addition to horrendous time management and the hoops you have to jump through to get an appointment, the nail retention is also poor... And ultimately that's why I chose to get my services done elsewhere. Like I said, artistically some of these nail techs do a good job, but in terms of actual quality of work... Not so much. I tried to make it work, because finding a new nail salon can be a pain. However, I started experiencing substantial lifting of my nails after practically every appointment. At one point, I even developed nail fungus under my acrylic, which one of the nail techs ignored completely and just covered with acrylic, and another who tried to tell me "That's not nail fungus, it's bacteria". Whatever it is, it's not supposed to be under my nails... And it wouldn't be if the work was done correctly. Aesthetically, this is one of the nicer looking nail salons in the area, but looks are deceiving. This salon presents a lot of challenges from a booking, customer service, and quality of work perspective.

I was recommended by an online referral to try Ruby for great pedicure service. I must say this has…read moregot to be the best recommendation I've received in awhile. Ruby performed the pedicure exactly as it should be. I have zero complaints about my service. She was very thorough and gentle at the same time. I've been doing a home pedicures a for quite some time and had a few ingrowns I couldn't get out myself. I am very satisfied with my service, polish application, complimentary drink and chair massage. My only suggestion would be: the cleaning lady shouldn't use "used/dirty" towels to wipe down floors & pedicure bowls. I wasn't there to witness if she cleaned with disinfect spray after, but dead skin & toe jam lined towels should go straight to washing room. Only reason for 4 and not 5 stars.

*Updating my post because I felt like I was robbed!! & after following up with a few neighboring…read moreshops and a couple techs that I could've gotten the same quality work from- I definitely was...smh I get it- you set your prices & your people will support you...blah blah blah...but for what I got- I was well over charged. Definitely no $100 job... I had a nail emergency this morning and didn't feel like driving to Va so I walked over and surprisingly they weren't too busy. Took my chances with walking in and Lisa did an amazing job on my nails today. And she was fast. This shop is a little pricey compared to others but I guess you're paying for the snacks and drinks they offer, so make sure you stock up and enjoy!! Praying today's fill last longer than 4 days... Happy Yelping!

This is a great nail shop to consider if you're in the area. Everyone is friendly and skilled. I…read morewent in and chose to get a pedicure from one of the employees, Stephanie, and she was extraordinary! This nail salon has various color options and to add, the shop is exceptionally clean. I certainly will be returning.

This is a great nail shop but you need to make an appointment. I always ask for Andy and he has…read morealways done a fantastic job on acrylics, gel manicure and a regular or gel pedicure. This nail salon has many color options and the shop is exceptionally clean. Presently, there is a lot of construction going on nearby but there is free under-cover parking to the right of the business. I definitely will be returning.

They were commentating way too much about my nails before I got the refill. I didn't want polish…read morebecause I have some nail art I wanted to put on without being charged for. I guess me saying no polish meant not finishing the job. My nail were not durable at all and now I'm sitting here with two broken nails and I was nipped multiple times on multiple toes

My visit here was fine. I was grateful that I could book an online appointment, without having to…read moretalk to anybody, at the last minute on a Friday. Overall, I think that they did a pretty good job on the actual painting of my nails. As in, the paint with even without bubbles, etc. That said, The gel on my toes did not last. And two nails in my fill/full set. (Had them since March with no issues) started to lift at the base of the nail. This happened within a week and a half. My big toe polish chipped in about four days. This was before any type of yoga, working out, anything. I also have become very accustomed to the woman who typically does my pedicure is being very thorough with removing ingrown, excess skin, calluses, etc. I definitely found myself wanting more from the callous removal. However, when I most appreciated was the fact that I picked a color that didn't end up looking good on the nail, and my nail tech convinced me to get something better. I'm glad she did because I was super on the fence about it. Also, it's worth noting that this place was absolutely packed on Friday afternoon.

Kudos 2 Ms Reese she can do anything your heart's desires so b sure 2 check her work out she has…read moreexcellent customer

The Owner Lillian is not very personable. The Hispanic lady Daisy is not a pleasant person who…read moreseldom smiles. Daisy does ok work but there's definitely room for improvement She rushes through the services and is easily agitated at simple things. The place is not in the best location and suspicious folks hang around outside. You get what you pay for.

Bo at Happy Nails Spa is AMAZING! He is so nice, welcoming, and makes the whole experience…read moreenjoyable. Great service, great energy, and I always leave happy with my nails. Ask for Bo--you can thank me later!

I went there on April 8th and 5 days later the nails are moving and falling. I went back promptly…read moreon the 14th for them to redo all of them But no, they refill some fingers, Hile i clearly emphasized that im concerned that the remaining ones will fall too And that i wont be able to come back because it is far (45 min from me). The next day, on the 15th, it fell the nail fell, while i was opening my frige.

After unclear wait time, I got a gel pedicure done and it wasn't painted well or cleanly. The gel…read moretoe paint started chipping that very day and I got my nails done on Friday afternoon.

I came in from another nail salon being so terrible and my new nail tech Judy was so sweet! She…read moreremoved my nails and knocked out my Gel Mani/Pedi. Thank you so much for terrific services and great conversation !!!

Quiet, clean and timely! I walked in around 4 pm today and was out by 5 - my services were a polish…read morechange on my toes, removing gel polish from my fingers, and getting a gel manicure. I was helped immediately, and only paid $32 total. My technician (didn't catch her name) was nice. She wasn't perfect but she did a better job on my gel manicure than the last shop I went to. I had to remind her a few times to make sure all the previous polish was removed or to clean up my nail beds a bit before putting me under the UV lamp. She always smiled and said thank you each time, then proceeded to correct the mistake. I wish they would have allowed me to tip her on my card. I hardly ever carry cash. Everyone was friendly. I can see myself going back, especially because it's a 3 minute drive from home.

The pedicure guy was okay but he scraped the top of my foot…read moreto now it is very sore! Then he got nail polish on top and scratched it til sore! The nails guy was worse! He gave me tips without a mani when I specifically asked for mani-pedi with overlay but then upgraded to tips. I tipped them both well and will NEVER go there again! Be warned! I got the wr dudes!