Why do I love this place? First of all is the location, it is nestled on a small island which…read moremakes it feel like a vacation retreat. I have been here many times to use the baths and have a relaxing massage, both in the summer and winter. All my visits were 5-star, now you may find a spa with newer tubs, larger saunas, fancy entrances but this place has charm and to me charm, cleanliness, attentive staff is what it is all about. Take a book and relax in one of the quiet areas, of course after you've been in the hottubs, steam room, and sauna. Even take a nap on a hammock, in season of course. They also offer overnight stays which I would consider, but I'm so close it seems a bit much.

This review is for my stay on August 12 2017. A great spa resort to stay at if you want to just…read morerelax. The facility is very clean and welcoming, while the back area - with the 3 hot tubs, pool and saunas - has a quiet noise level all the time to ensure everyone can just relax. I would definitely come back. Pros - Very relaxing and an array of things to do (saunas, restaurant, pool, hot tubs). - Price of the hotel stay was inexpensive, especially since it was the weekend of the Roger's Cup finals - 30 minute drive to Montreal - Surrounding city is beautiful - Continental breakfast was good - Service is very friendly and willing to help out in any way they can Cons - Hotel room door was broken and we had issues everytime we locked it - The bridge to get to the hotel is very narrow and may be difficult for larger cars to get through

Je fréquente le Spa plusieurs fois par année depuis longtemps. L'endroit demeure l'un des plus…read moreimpressionnants au Québec en termes d'amplitude, de diversité des installations et de qualité générale des infrastructures. Propreté constante, incluant les toilettes Installations vastes et bien entretenues Stationnements et navettes efficaces Thés offerts appréciés La majorité des soins reçus au fil des années ont été excellents L'un des rares spas à encore inclure l'accès aux bains dans le prix d'un soin, ce qui est très apprécié Cela dit, mes dernières visites m'ont laissé un sentiment partagé. Promotion Un code promo de 20 % était affiché dans l'application sans date visible. Via le chat en ligne puis par courriel avec les relations clients, le rabais m'a été refusé. J'ai perdu environ une heure à tenter de régler la situation. Finalement, ce n'est qu'à la réception, sur place, grâce au bon sens de la réceptionniste et après validation auprès de sa superviseure, que le rabais a été appliqué. Merci à l'équipe sur le terrain. Cependant, la communication interne et la cohérence du service client à distance doivent être améliorées. Ambiance et gestion du silence Le spa est toujours très populaire et cela se ressent. J'ai constaté davantage de bruit et de cellulaires qu'auparavant. Lors de ma dernière visite, quatre membres du personnel discutaient entre eux à proximité immédiate d'une cliente prenant photos et selfies dans les bains remous, sans intervention. Avant, le respect du silence était appliqué plus rigoureusement avec des rappels fréquents. Aujourd'hui, on sent un relâchement, possiblement lié au manque de personnel, mais cela affecte l'expérience thermale. ‍ Qualité inégale Bien que mes expériences passées aient été très positives, le soin reçu par ma conjointe lors de cette visite n'était pas au même niveau que ce à quoi nous étions habitués. En résumé Le site demeure magnifique et reste une destination phare. Mais l'expérience client et la rigueur opérationnelle ne sont plus tout à fait au niveau d'autrefois. J'y retournerai probablement, car les attraits initiaux sont toujours là. J'espère sincèrement un retour à l'excellence qui a fait la réputation de l'endroit.

I had an amazing time here, and coming from a place that doesn't have many spa experiences at all,…read morethis opened my eyes to all different kinds of relaxation experiences! This place was filled with so many saunas and pools and activities, I actually regretted only getting the half day pass. It's definitely worth it to spend the whole day here. Food was very good for spa food and very French focused. The blueberry pastry was a highlight for me! And the soup was absolutely delicious. I do wish the locker room area was as nice as the rest of the facilities but this spa experience was truly one of a kind.

Who the hell owns this company?! Our time slot for the thermal pools was 6:30pm, people ahead of us…read morewere already in line going on 45 minutes past their scheduled time. Christophe and the other young lady on the register to the left of him deserve huge raises as they remained professional, polite, calm and sympathetic to all who's reservations either could not be found or many other issues that kept coming up. Won't be visiting this space again any time soon.

Overall I had an amazing day at Strom!…read more The Good: I was on vacation so decided to splurge with a facial and a massage. The facial was great and super relaxing. I also tried their head to fingertips massage. It was nice, but maybe not something I would do again. It just felt a little slow and not the most relaxing experience. I did really love the grounds. We got lucky that it was a beautiful fall day and we could spend the whole time comfortably outside. We floated around from the hot pools, to the cold plunge, to the Yurt, to their couches by the water. Overall that was truly lovely. The restaurant was an experience. I happened to ask at check-in if we needed a reservation and quickly realized we did. Luckily they were able to fit us in for a late lunch. The restaurant was very busy, so the reservations made more sense. The Nordic menu definitely had some interesting options. The poached pear was probably the prettiest dish I've ever eaten, but it was undercooked, so almost impossible to eat since they didn't give us a knife. Service was very slow and we did not have the opportunity to ask for a knife since our server wasn't around. The Bad: I've never been to a day spa where they didn't give you spa sandals to wear throughout your stay. We were surprised by that. I had to wear my flats all day and my friend had to wear her sneakers. I was also surprised that access to the thermal pools was not included with your treatment purchase. I also wish they provided more amenities in the locker room like most spas do (razors, hair products, eetc). Overall, is this place perfect, no? Did I still thoroughly enjoy it and have an amazing day utilizing the outdoor facilities? Yes!

I have had a few massages here with various masseuses, all excellent. I've had swedish massage and…read morelympathic massage. Very serene experience.

The place is very nice and comfy, sauna is clean and hot, floating bath is very unique experience…read moreThe best part is a massage, literaly unbeatable, we never had such a wandrful massage experience before

I love Clarins Laval, the place is so clean, zen atmosphere!…read more Their service is oustanding, also the staff are so polite and friendly! If you ever want to do a facial, ask for Cynthia, she has the hands for it!

This spa is so amazing, clean and the staff are so polite. I went here and they got me in the day…read morebefore. My feet had never been so polished and feeling like a babies feet. Uber soft. They also bring you lots of tea and snacks while you are there. As well they have free wifi. They are located in the big Clarins building off the 13. They have an assortment of nail polish to choose from I chose just regular nail polish and it's still on at this time a week late and I'm hard on my feet. With the pedicure you get a leg and feet exfoliant as well as a nice pedicure with high tech gadgets that scrap off your feet. They have a huge parking lot as well inside it's filled with Clarins products to buy. It's bigger then most stores I have seen displayed. Mark off a few hours they are very thorough but honestly for $60 it's worth it. The ambience was very zen like and I loved it. Check them out. It is my new favourite spot in Laval

Everyone loves a good spa day.. but how about a spa day on a boat? Yep.. head to Bota Bota! They…read moreare known for their water circuit and spa treatments, and the location and views are beautiful. The water circuit consists of a three step process that will promote relaxation and wellness. First, begin with either a hot sauna or steam bath, this helps improve circulation and promote detoxification. Next you transition to a cold plunge, to help boost some of those good endorphins and reduce inflammation. Next you want to relax. They have a bunch of areas to chill out and lounge around. The resting is important as it helps your body stabilize. Once you've rested, repeat! Or if you're like us.. go back to your favorite spots. After a couple cycles, we had appointments for some spa treatments. I got lymphatic drainage, which was SO relaxing, and Caleb got a deep tissue massage. This was the perfect add on! The one recommendation I do have, is before having a spa treatment, go change out of your wet bathing suit and into something dry. Putting on a wet cold bathing suit after a relaxing massage was... unpleasant. My own fault! Bring a book and sit on the decks to soak up the sun and enjoy your relaxation steps. The facility is well maintained and clean, and the changing rooms are great. We truly enjoyed this experience and it was such a unique thing to do in Montreal. They also have a selection of bathing suits in case you decide last minute to add this on to your itinerary. Highly recommend! Lentz_explore

I've never actually been to a real spa before (I've had facials and massages but never a full…read morelike... spa experience) and so I figured while on my very snowy December trip to Montreal now was the time. The fact that this spa is on a boat and half of it was outdoors was the appeal! So we booked just the water circuit (no extras, just saunas, steam rooms and hot tubs) to see if this was even something we'd like. Turns out the December visit was the way to go! It wasn't packed at all, and turns out that sitting in a hot tub while the snow falls on your face is actually a top ten life experience. It was cold as heck out, mind you, but somehow you never feel chilly when you're going in and out of saunas and hot tubs. I did wish some of the relaxation rooms were a bit warmer, or there was an ability to swap out a soaking towel at some point, but I was never uncomfortable. Everything was clean and people around us were respectful. I loved the no phone policy and definitely chilled out to staring into this strangely brutalist bay. David Lynch relaxation vibes. The best was the floor where you could sit in a porthole window -- only wish we had discovered it earlier! I would totally come back here and check out some of their other offerings. Dunno, might even aim for a winter trip again because it was just that nice!

We had a morning massage followed by a thermal journey of 3 cycles of hot and cold. I could had a…read morefew more cycles but we would have spent the whole day there which is not a bad thing at all. The facilities are modern and clean. Good secure lockers. Nice showers with I want to say mahogany floorboard. Bring a swimsuit and waterproof sandals. Towels are nice and fluffy, as well as the bathrobe. My massage therapist was excellent, I was a content , relaxed rubber noodle by the end of my session. For my "hot" I enjoyed the eucalyptus steam sauna (taking deep relaxing inhales), and the hot tub waterfall (spent several minutes with the water falling in my head which was very vigorous, then just tilt you head forward for a wonderful shoulder therapy). For my "cold", the cold plunge shower was amazing only needed the 20sec blasts, and the cold plunge tub just pinch your nose and fully submerge for 15-20 seconds. After all of that I grabbed a sofa in the resting area and just decompressed to process the entire morning. I hope to come back here every time I visit Montreal in the future

SCAM. UNSANITARY. OVERCROWDED. AVOID AT ALL COSTS. YOU WILL BE DISAPPOINTED…read more This is NOT a luxury spa experience. There is 1 hot pool, 1 tiny cold plunge, 1 tiny steam room, 1 dry sauna. They allow way too many people in the thermal journey which ruins the spa experience. They do not provide spa slippers and allow customers to bring their own slippers, which could be dirty to walk around the inside of the spa. They charge you $40/slippers which is robbery. We got the duo massage which, for $500+ you'd expect a premium massage, but they hire inexperienced people who do not know how to do deep tissue massages. They increased the prices for special dates but also allow more people in, which defeats the purpose of increasing the price. MONEY HUNGRY scam artists. The bathrooms are consistently dirty, locker rooms crowded and only 3 showers and 3 toilets. This place is a JOKE. To top it off, I asked for some sort of compensation for the experience and the manager said they couldn't do anything about it. SHUT THIS PLACE DOWN.

My husband and I both had massages that were very good. The atmosphere is very clean and relaxing…read more We had booked a head of time. We plan on returning. They offer a variety of massages, salt scrubs, facials and nails. Lots to choose from.

I had the best massage of my life at Rainspa. I had the Lomi Lomi massage and it was truly an…read moreamazing experience.

wow! from the moment I walked in I felt at peace. the girls are all so welcoming and wonderful. the…read moretreatments are great! I actually started photobiomodulation and I already feel a difference in my skin. it helps to reduce aging spots and to clear and pump skin. Highly recommend!

This week I visited Spa VENUS in Kirkland for the first time. Lisa gave me my first spa manicure…read moreand pedicure and the experience was amazing! She was so sweet and attentive and really took her time. I felt super pampered. To my surprise, the rest of the staff was super friendly and made an effort to speak to me and ask me questions even though I didn't have any appointments with them. This is rare! I loved it and would definitely go back - especially to try some of their package deals. The atmosphere of the place is also really relaxing. My only complaint is that my shellac manicure has already chipped in 3 places and I've only had it for a few days :( The chips aren't bad; the manicure definitely isn't ruined.. but I wish it would have stayed perfect longer.