We selected 1Wire to handle our expanding business and they have been awesome to work with. Our…read morecompany operates nationwide, with a large service center in Atlanta and smaller offices throughout the USA. 1Wire was able to set up our office (which has since expanded twice) and connect all of our remote employees with a VoIP phone system. I can honestly say that there has been nothing 1Wire couldn't handle for us and their customer service has always been prompt.

Don't walk away from 1Wire, run. We use 1Wire as our business phone system and are constantly…read morerunning into issues with the physical phones and the mobile app. We have submitted all of these issues and their team has been "working" on them. They've offered many different solutions, we've tried them, and nothing works. I found information on their website about a 30-day cancellation notice, asked about it three or four times, and they've ignored every question.

very quick and easy service, really happy with the help I received at the store. employees weren't…read morepushy for sales and took the time to help me.

I went in to get a new phone and was switching providers. Salvador was very helpful and answered…read moreall the questions I had! Only problem I had was next time I came in, it seems like they didn't know if a customers had already been helped or not, so it was a bit of a wait.

Tri Tel installed a new phone system for our busy auto repair shop. We were worried our phones…read morewould be down, causing our business to suffer. They did such an amazing job. Our phones were only down briefly. Their customer service is top notch. I had an issue with my wireless headset not fitting correctly. I tried for 2+ months to find the "correct fit" with the one they provided me. After being totally frustrated, I called Christine, who is absolutely awesome. Even after a couple of months, they came and switched me to a whole new headset. This company knows the meaning of "customer service". I would highly recommend them! No questions asked.

From the owner: The Edge you have been looking for.read more

I was really happy with my visit to the t mobile I went there to get a new screen protector and the…read moreguy was so nice and friendly he did a great job I would really recommend going there again!!!! Nice staff and good job with their work!

From the owner: Visit the T-Mobile store in Saratoga Springs and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 717 N Redwood Rd Ste 115 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

We've been CenturyLink customers since Qwest days. Internet reliability and speed have…read moreconsistently matched what we pay for, but every once in a while it's the pits and that can last for weeks. Their email service, on the other hand, is consistently bad. Emails from safe, well-known sources with text-only tables, security codes for two part login at banks, etc., or those using blind copy addresses are frequently not delivered at all with no notice of non-delivery. These same emails have no problem with Google, Yahoo or other major service providers. The only thing that keeps me from switching is the fact that I'm a tightwad.

Consistent Internet dropping connection for years. Every time I call I am able to reconnect via a…read moreguided reset which I could have done on my own by unplugging my modem, but inevitably Internet continues to drop. Even more frustrating, is that century link never accepts any accountability and admits there is a problem.

false advertising, and fraudulent business practice…read more They assured me on the phone 3 separate times that the promo code for the first month free was added to the contract. The first bill shows up with full price for the first month. Customer service refused to honor the promo code, stating "We go by the contract"!

Some of the absolute worst customer service I've seen. Outages every other day. They say to call…read morewhen it happens but then turns out you have to have PC from the Stone Age with an actual Ethernet port plugged straight into their modem for them to even diagnose the issue. Finally I plug an Xbox into their modem and he says "there's the problem, basic service doesn't include a public IP address which is absolutely necessary if you plan on gaming online" to which I respond "then why does my gaming work flawlessly when your service is up and running and then the service goes down at random even when I'm not gaming?" Then he gets frustrated and says "you know what, I'll just have someone else talk to you" then transfers me. I should have stayed in Provo where the fiber service from Google fiber is actually reliable.

This company does not care about customer service. They do not make decisions to keep customers…read more Do not think for one minute that being their customer for a decade means anything to them. They do not seem to realize they have competition and they do not make decisions to keep customers. Oh and by the way, if you have your TV service with them - they are about to cancel it. Apparently it's not profitable enough. FYI I would post ZERO stars but this system would not let me

I live in student housing and all of my classes are online. I often have to stay up rather late to…read moredo homework and studying because of my work schedule as well. First, we had constant ping spikes and internet drops on all of my and my roommates' devices. Second, as I mentioned before, I have to stay up late for school studying. Almost always, between the hours of 1:30 am to 3 am, the internet completely goes off the rails. I can't connect, and if I do, apparently it just swings back and forth between connected and not until I wait it out. You might think, why not call them? Oh, I did. When the problems first persisted, I had to link the router directly to my laptop to test the ping. Minor ping spikes and other things were detected. Alright, they'll send a tech out by the end of the week. A week passes, nothing. Get a phone call message and the person asks how the tech's visit was. What?! I respond but only got to them after hours. A few days pass, and they do a second check-in to see how the visit went, almost as if they didn't get my message. I call back, get ahold of someone else and ask them to pass the message on, that no tech came. Few days pass again, another message left. "Since I haven't responded, we're going to close your ticket. If you have any other issues, please call us back." I was so done by this point, it wasn't even worth the trouble.