As a first-time homebuyer, I was shocked by how easy Dieterich Bank made the process. They gave me…read moreseveral options and walked me through everything. Plus, the rates were the lowest around. Thank you, Dieterich Bank!

We recently found out our previous insurance agent had allowed our rental insurance to lapse. We…read morecalled Ty and he was to our property that to see what coverage was needed. Within in 24 hrs he had a quote. Quite pleased with the service!

Our company has had a business relationship with MSB for over 20 years. The service is excellent…read morefrom the staff at the teller's window to the support staff (Kelly P.) who take our emails/phone calls and gets our requests done in timely fashion. We have appreciated our main contact, Mel Stock for many years. We look forward to working with Aaron Myers now that Mel has retired. Thanks to MSB. We appreciate you helping to make our company thrive. As for security, MSB policies stopped us from being scammed when we were "purchasing' a car in Georgia. It was an Ebay listing. The treasury department held the wire and contacted us of suspicious activity. That phone call saved us thousands of dollars! Due diligence, set policy for banking sometimes "feels" strict. That same policy, although it may feel burdensome, saved us from fraud. Thanks MSB!!

Terrible banking authority! We are on a receiving end of a…read morepayment. We have been denied with many excuses, one including, "we are a possible fraudulent company receiving money." Our company has been in business over ten years with above 4.9 rating. Very disheartening. Second, individuals over seeing the process stating our information was more than a year old (our wiring/ACH instructions including our banks Vice President's signature). However, it clearly states in the heading OCT 7 2025, which is far from a year old, much less wiring instructions do not go out of date. Who trained this individual. Not the consummate professional, at all! The banking authority is far from professional as well. These employees have refused phone calls including both parties for verification purposes, and much more. We changed the date to reflect current. I hope that the other party on the other end, after 6 days of tiresome energy, closes his accounts here and moves to someone who caters to their clients better. Yes caters. We have had 30 plus phones calls just on my end, 6 days of headaches, with all excuses from this banking authority. I am writing this review in the middle of a trip on the side of the road. This is how aggravated I am over 1 bank wire. Never in my life!!! I hope the individual responsible for this headache in the bank, drops their phone in the toilet while reading this review about them. Then I hope they get fired. Lack of attention to detail. Lack of proper communication. EDIT: They claim they had several options after reading my review. How do you have these options when you were supposed to reach out yesterday, but never did??? Day number 9 and guess what they requested now!? For our actual bank to email them wiring instructions. Yes! We have wires go into this account weekly. Never an issue. This is even after a letter head with banking authority posted, etc. I am truly appalled at this situation. Learn to take care of client services better!!! I have 3 companies. If you did this within one if those 3 companies, youd be terminated. Terminated for wasting our client valuable time and most definitely, their money. Your CEO has also been notified of this issue. Jeffrey G. Ludwig. I hope he personally fires you, and not in person. Maybe he'll do it with a fraudulent letter head from the bank you are employed by. Absolutely ridiculous. Edit 10:26 Am March 19 Money was sent and retracted by your bank. We found out a bank has been emailing your institution about 10 times and now you still refuse to conduct a wire. We will make sure you come to a 1 star rating for wasting our time and money. Last EDIT: Fri March 20th. 5pm. Account holder drove from out of state, to the banking authority. Ready to call the police because of denied services while withholding funds. Bank said they were uncomfortable and will issue a check on Monday- with a closed account. The uncomfortable entities are all businesses here, who gave you our money to hold. How in the world is a bank uncomfortable? Glad to be ridden of this terrible banking authority. Mind you not one person within has done anything they committed to. LACK OF LEADERSHIP WITHIN A CEO LACK OF ATTENTION TO DETAIL (INCLUDING VERIFICATION OF OUR OTHER BANKS) LACK OF COMMUNICATION LACK OF GENERAL SKILLS AND INTRAPERSONAL SKILLS LACK OF ATTENTION TO BANKING ETIQUETTE LACK OF COMMON SENSE & COURTESY Who is in charge here!? Wow You also sent me a customer care number in your response. A 1800 number and recordings.

I've been banking here for almost 25 years. The people are so helpful and friendly. They know their…read morecustomers and will go out of their way to help them. I wouldn't go anywhere else.

Just happened to be in Greenup buying a used car. Took it over to Greenup Automotive and asked them…read moreto take a look. They were kind, quick, and professional and gave me piece of mind. Prices were super reasonable too. Wish I lived closer so they could be my regular mechanic!

They were called for me by AAA, and they were out to us in 10 minutes! The dispatcher I spoke with…read moreon the phone and the driver were very nice. They really saved the day!

Great group of people. Got me pulled out and back on the road in no time and for a reasonable…read moreprice. I'd recommend you give the a call they was much cheaper then the the other guys I called

Blew a tire on 70 got towed and a new tire put in 2 hours. Great service fast and fairread more

These guys and the manager Calvin were able to help get me an alternator for my broken down Budget…read moremoving truck. They even helped me get find a repair guy on a Sunday so I could get back on the rode. I'm super grateful they had this super specialized alternator in stock.

I needed a replacement headlight bulb while traveling. I pulled into this AutoZone parking lot,…read morepulled out the bulb and as soon as I walked in the store one of the salesmen greeted me. I gave him my old bulb and he pulled a new one off the shelf. I was back in the parking lot in 5 minutes. I appreciate how quick and easy it is to buy something here!