There's no option for a negative number. Worst customer service in Bakersfield and Delano…read more Everyone on service there should be fired. They cashed fraudulent checks, multiple times, to a delinquent who was later arrested, and my purse was found in her possession! (how do I know?) I received a call from a Detective. This bank put my account as -$500. plus. They also flagged my name at other banks! They made me feel horrible because they didn't believe me. While those checks were being cashed, I was at work. Whatever WORST Bank Ever, I hope they close forever.

This place has the worst customer service. I called today and spoke with Stacy who would not give…read moreme her employee ID number nor her last name. I asked her how I dispute a charge on my card when I am not able to contact the business and I am not getting the services I paid for. She told me I need to email the company and try to resolve the dispute with them. I again asked her, how do I do that when I cannot even email the company and she began to argue with me.. I would not recommend this bank to any friends or family

I loved my experience with this company. Shiela was knowledgeable about credit repair and the…read moreprocess to get my credit back on track. Sheila gave me several payment options, and did not pressure me into working with her. I worked with Sheila for a year and I am now a homeowner! Shelia discussed my goals, helped me a realistic timeline and informed me about my responsibility in this process! I can not thank Tier 1 Credit Solutions enough. This is really a testimony and not a review. Thank you, thank you, thank you!

Had the most amazing experience with Angie, who assisted me with obtaining a mortgage loan with…read moreCornerstone lending. She made the process super easy, and explained everything in detail, I would do the process with her again in a heartbeat.

I first contacted Bryan about refinancing our home and after going back and forth a bit he actually…read morerecommended not refinancing at that time. I really appreciated that he wasn't willing to put me in a loan that wouldn't meet my needs. About a year later the rates dropped and we ended up refinancing at a much better rate. Even then before we signed he actually asked me if we had plans to move in the next couple of years. He mentioned that if we were planning to move he suggested not refinancing as we wouldn't realize the cost savings over a short time. Again I appreciate that he's honest to the point of not making money on my loan if we decided against it. Having all the information makes the decision making less stressful. Once we decided to go ahead the process was quick and simple most things were done online via accu-sign. It's done, and we're happy, I would highly recommend!

I've worked with this company at least 3 times for different cars & they always give the best…read morerates! That's why I keep coming back, I always ask for Isabel as she has always helped me & had great customer service!! Thank you again Isabel!!

Thank you fiesta on ming ave for being the best auto insurance company in Bakersfield you have…read moresaved me so much money!

I have been with US Bank for many years in California, New Mexico and Arizona. The staff is…read morecompetent, respectful and friendly. I always get what O came for and its usually a short wait if at all. I'm pleases with their app and online platforms that are super easy for me to use.

I opened accounts with Union Bank just before it became US Bank. I had a good experience with the…read moreBank Manager Richard Moen in getting my accounts opened. He said if I ever needed anything to feel free to speak with him! Great! I am selling my home and had just received my finalized Revocable Trust from my attorney. I was told by my escrow officer I needed to open a trust account in order for the funds from the sale of my home to be received as my house deed re-recorded to show it was in my trust. I went straight to US Bank from my escrow company and was told their legal department would need to review my trust before an account could be opened. A teller and her supervisor told me I had to provide a copy of my trust. I could email it....I was unable to do so. I sent a complete copy with a friend to drop off in the branch for me. She was turned away because she was told it had to be the originals!!! But if I could email, how would they know if it were a copy or original?? Made no sense!!! I took down my original and was told it was not true they needed the originals! They didn't know what they were doing or talking about! I was told I'd receive a call from the branch within 2 days with an appointment to open my account. That did NOT happen! I tried and tried to call the branch, called the 800 number over and over and over for 3 days. The branch never answered. The main office COULD NOT GET THRU FOR ME. I finally had to settle with making an appointment TO TALK TO SOMEONE about what was going on with opening my account! So 8 days after dropping off my original documents for them to copy and receiving NO CONTACT IN 2 days.... I went to my appointment. I was 12 minutes late unexpectedly. I walked into the branch. To the right were 3 tellers, not busy. To my left one woman was at a desk by the Managers desk on the phone. I stood in the middle of the office for 9 MINUTES WITHOUT anyone ACKNOWLEDGING I WAS THERE! Unreal!!! When that woman got off the phone, I said I had an appointment and she asked if my name was.... YES......and then she proceeded to berate me because I was late!!! She said it would take a full hour to open my account and she only had one hour for me! I told her she wasted 9 mins of my time on her personal phone call! It was crazy! I had to get that account opened so I had to deal with her. Otherwise I would have said screw you and walked out. She made no eye contact, was rude as hell, and treated me like nobody. MAYRA. I asked her if Richard Moen the manager was there? She said yes, WOULD YOU LIKE ME TO INTERRUPT HIS LUNCH?!?! I said no, of course not. I just asked a question! So I left and after getting home I got a survey from the bank! I filled it out in detail! I received a call regarding my AWFUL experience from Nathan at the US Bank main office. He was shocked! He was soooo sorry. He was going to contact the Manager Richard Moen right away to let him know and have him handle her baddddd out of line service I experienced! It's NOT acceptable in any way I was told by Nathan. I felt better.....then I had to drop into the branch 5 days later. I saw Richard Moen the bank manager about some questions and sat at his desk. After I got my answers, I said, it was awful and a nightmare dealing with Mayra and pointed to her. He looked puzzled! I said you heard about how I was treated, right? By Nathan in your main office regarding a big complaint?? HE KNEW NOTHING ABOUT MY ORDEAL!!!! Nathan who so kindly called about my experience and then LIED ABOUT THE FACT HE WOULD MAKE RESOLVE TO MY AWFUL EXPERIENCE AND NOTIFY THE BANK MANAGER IMMEDIATELY. THE ONE WHO WOULD NEVER ALLOW HIS CUSTOMERS TO BE TREATED AS I WAS! Lies. Lies. Lies. They all do not care. Watch out for that MAYRA! If you want to be told lies and deal with a bank that doesn't care about you as a customer....choose US BANK!!! The Oswell branch is the best!!! At lying and treating customers like dirt and making up procedures to suit them! Steer clear.

"I visited this Wells Fargo branch today to cash a check. Since I don't have an account with them,…read morethere was a $10 service fee. While there is a charge for non-account holders, it was absolutely worth it for the efficiency and professionalism I experienced. The staff here were incredibly professional, and they handled the transaction smoothly and quickly, without any unnecessary delays. It is refreshing to find a well-managed and reliable branch in Bakersfield that makes the process so hassle-free. I highly recommend this location to anyone looking for dependable and efficient banking services. If you need a professional team to handle your financial needs, this is definitely the place to go!"

I walked in it was about 20° warmer in there than it should've been. There were way too many people…read morein line for what time of the day it was. It was just an average time of the day wasn't noon wasn't early. It wasn't late. It was just a time you wouldn't think would be busy. The first thing I see is my business account teller window is closed. I stood in line for 45 minutes. when I finally got up to the teller window and ask about the business teller window, she said it's closed for good. They're not gonna have it anymore. I'm changing banks it was disgusting.

Alexander Hernandez has been very helpful and I'd highly recommend him. I feel as though I have had…read morea difficult time with understanding things & the process. He's been great with going over everything as well as file multiple requests on my behalf.

Been into this location three times now, two of those times with a problem created by a Freeway…read morephone agent. Twice I worked with Sindi Lima, and once with Ana Gonzalez, and all three times both girls went above and beyond to make sure that the issue was not only corrected, but that I had less expensive insurance when I left. They broke down the policy and the coverage thoroughly so I understood everything and could leave with a smile on my face. They fix other people's mistakes and they DO IT WELL when they shouldn't have to. Trust me, don't bother with the moron phone agents. Those idiots clearly don't care about their job or the customers, and would regularly give me incorrect and incomplete info, and not return calls. Go to see someone like Sindi and Ana who know their job and know how to please customers.

From start to finish throughout the loan process, we knew everything was just being…read more handled, without having to check or wonder what was going on...things moved along smoothly, even though it was a complex refinance. The documents submitting process was simple and easy to use, secure and organized. This has not been so straight forward in our past experiences. Every member of Mary Vera's team knew what they were doing, and when to do it. They were professional and kept communications to the minimum required to get the job done. Disclosures were accurate and timely, and well explained. Time was taken to find out what we wanted to achieve and how to do it, and we are completely satisfied with our loan and conditions. It was basically pain free, on a process that is known to be stressful. We are so relieved that we contacted Mary Vera at GEM Mortgage Alamo CA to work with and guide us through, she really knows this business and puts you at ease. Thanks Mary, we'll be seeing you again and again.

Quite frankly, I wouldn't do business with Golden Empire Mortgage, particularly Norm Kremer and All…read morePacific Mortgage, ever again. They were poor communicators about basic information needed to understand all the costs and fees during my refinance. Look, there are countless mortgage brokers in the west and even more on line. I'd go with someone else rather than work with All Pacific. If they can't inform their clients of such important and expensive costs, then I'd consider them unprofessional and try someone else. Craig Sklar