i've been a long time customer here- never had any problems until this young( shall i call him)…read moregentleman started working. He's argumentative , condensending, and just downright rude. I decided to no longer do business with this company just because of him. in the past their employees have always been nice and helpful- i don't know his name but i'm certain there are other customers that agree with me. He's only been there a short time now

Krista at this location was the worst customer service representative I've ever seen not only did…read moreshe not help me cash a $50 check which should have been simple she was completely rude and had a horrible attitude after 15 loyal years of going to this location I will no longer be an ace customer again took my check to California Check Cashing after being refused by Krista they cashed it no questions asked

I had to switch Banking institutions due to convenience. The nearest branch for the bank that I've…read moreused for 25+ years is 10 miles away. I just moved to the area four years ago. I was very fortunate to get Adrian to assist opening up, checking and savings accounts at this branch. Adrian was very patient and knowledgeable.

I don't recommend this bank. They don't seem to know what they're doing. They always cashed my…read morechecks since they were from this bank, but then suddenly told me I can't do it anymore. Don't waste your time opening an account here.

Very inattentive to the Business customers and prioritize servicing the regular line utilizing the…read morebusiness tellers. As a business customer it was very inefficient and a much slower experience than just using the regular lane as I was completely ignored until asking if I was going to be helped today.

Safe Antelope location is amazing. All the employees are very welcoming. I was having issues with…read moremy bank card and mobile app. The teller was very helpful and even helped me on my phone. She was very patient and took time to help me as I was having trouble for few days. Good people

Very goood customer service, I always leave with and smile and everything handled. Definitely would…read morerecommend banking with them !!!!

Been with Patelco well over 20 years! my children even started their first accounts here in the…read moreRoseville Foothills! love that they know my name and ask how my kiddos are doing!! it's my neighborhood Bank!!

At this bank, there is a young woman named Janery who is in the wrong job. She has absolutely no…read morecharisma with customers; she looks annoyed and doesn't want to talk. When she does speak, her body language comes first, followed by curt answers. Now I have to travel further, but the service is better.

Don't come to this grand ... very rude customer service ... I just need to exchange some ok bill no…read moremark or write on so I can bring to travel . ... but the teller Zacarah doesn't want to help . Very attitude be the customer more than 20 years . Very disappointed for what attitude I get 2 times I been at this grand I will move my bank .

Zero stars if i could. Dont even waste your time coming here for anything. They will literally come…read moreout with the most dumbest reasons why you cant do anything here. The manager has the worse attitude, i have a business account here as well but wont for long. There is no need to deal with this pathetic treatment here.

Waiting in line is extremely long, it's very frustrating seeing the tellers open, but not calling…read moreanyone up to the window. But no urgency! It shouldn't take me 20 minutes when there's only one person in front of me.

It's amazing that the employees here are employed. All of them need training. I couldn't make a…read morepayment because of their incompetence.

I don't have a problem with Ace Cash Express individual stores per se but the online service is…read moreless than desirable. Not only did they send my loan to the wrong bank account they expected me to contact my bank and have them rectified the problem. It was not my Banks problem they made the mistake. Turns out that Ace Cash Express uses a third party for online accounts or online loans. And needless to say they're from foreign country. So I don't have any faith in doing online transactions with this company again but walk-ins are fine. Another issue with the online loan was that I got two emails one saying congratulations you're going to be approved it will be deposited yada and then one shortly after that saying I need to complete my application. And also my pay date was incorrect a day early.

I believe I already reviewed that company, however, my opinion wasn't very nice. Their employees…read morefelt it necessary to ask more personal questions than a REAL bank chartered in the USA. I spent 24 years writing government contacts for the VA Medical Center in San Francisco. Some up to 400 pages long. In my opinion, I would suggest one tear up the advertisement in little bits of paper and use it as a starter. So, what was the question?

They claim they're open the site but I have been here for a whole hour and 30 minutes and they're…read morestill not back i don't know if they took a long lunch or what but this isn't okay you should be open when you're supposed to be I also spoke with someone on the phone saying that they would be open and I get here and they're not open.