I've been coming here for years and years. John was my parents' auto and home agent and now he's my…read moreauto and renter's agent. They provide absolutely wonderful customer service. I have a six month auto policy and I get a discount for having my renter's policy with Farmer's as well. About a month or so prior to each auto policy renewal, they do a renewal of your policy to see if and where they can save you money and call or e-mail to set up a meeting with John so you can discuss. The girls in the office get paperwork out fast and everything usually works pretty seamlessly. I know there are cheaper insurance companies, but I don't want a cheap insurance company, I want a quality insurance company, and an agent I enjoy working with. When I get into a car accident, not only do I have a 24-hour claims number I can call, but I can always call the office here and ask them questions and they are always happy to help. That's great business!

I received a completive quote for home owners insurance with a discount for having Car Insurance…read more John is very knowledgeable and answered all my questions. John will even come to your home to discuss his services, I found this to be extremely convenient. I have since utilized his financial services setting up accounts for my children's retirement and college funds. Thanks John for great service.

Small space but looks can be deceiving! It's a smaller…read morelocation that's tucked between a nail shop and an auto parts store so parking is limited but that means the help you receive is much more personal. I worked with Kristina at this location (she used to work in Rancho so it was great to see a familiar face since I've worked with her before). She was helpful with breaking down policy information and was straight forward and to the point with everything I had questions on. You can tell she's a rep that actually cares, cuts through the confusion and is all about pointing you in the right direction. Both times she's helped me I've left feeling seen and understood, which is the most important thing after dealing with life's annoying nuances. Thank you again to Kristina and the Sunrise location, it's always appreciated!

If i could give Cost U Less negative stars, I would…read more Their fees are ridiculous. We set up a ONE TIME ONLY payment plan with them for the "down payment" of $217. Surprise Surprise, they deducted money from our account WITHOUT our consent. Their excuse? "Oh, well, you signed documentation stating that we could withdraw from your account until this is paid in full" When I asked about our payment arrangement, they stated that "it didn't matter anymore, we have the payment." Do not use this service. They lie, steal your money and are extremely RUDE on the phone.

This agency is a rip off. Farmers decided that they can no longer…read morecover our building replacement in case of fire, but will continue to insure us. What's the use of insurance then? We shopped around and found another company to cover our building. So we wrote this agency to cancel our policy. They waited about a month after they charged us for our insurance to say we needed to fill out a form. We did but they rejected it on stupid technicalities. Bottom Line is they are petty and extremely vindictive because we shopped around and found better and cheaper insurance elsewhere. We saved $700 on our commercial auto policy with State Farm and saved on our building insurance with Foothill Valley Insurance. This wasn't even personal it was strictly business. They have done everything they can to keep us from cancelling our policies with them. This is why I am leaving a bad review.

There isn't an agent as consistent, attentive and caring as David Larson. He has been my agent for…read moreabout 20 years. This year I ran into a car problem that was completely unexpected. My 2018 Toyota wouldn't start - bizarre. I was parked in a parking lot and Toyota said they'd have me towed to the dealer within the hour. After one hour they didn't show - I called again and they gave me an excuse and said another hour- this went on for roughly 6 hours - ridiculous- I reached out to David and he had a truck to me in less than 30 minutes! I'll know who to call in the future and you should too. David rocks!

Great service! I…read moredropped by for a passport photo and I was in and out in 15 minutes - super quick. This was the first time I've been to this location. I don't go to AAA offices very often... the last time I went to one, it was in a different part of Roseville so it may have been relocated to this location? This is probably a better location overall anyway. Lots of parking, easy to find.

Chris was awesome and very friendly. he was very informative about dmv and made sure to tell us…read moreall the good deals aaa has to offer

IT'S A SCAM!!!! Been waiting over 30 days for my refund that was SUPPOSED to be issued within 10…read morebusiness days, getting nothing but lies and bullshit run around from ANYONE!!!!! DO NOT GO THROUGH THEM FOR ANYTHING!!!!!

I went there. Loud rap music or possibly indie rap music playing. Loud! Would turn it down or off…read more Only person there said can't turn down said it's automatic, when I turn the lights on the music plays. I asked can you please turn the lights off. She said I can't do that. The office was bright with plenty of daylight and with clouds. I had to wait to get a quote so I waited. The music really got on my nerves. She was professional to a degree. She was on the phone the whole time but broke away to ask what I wanted. The music and I live near by, no wonder I never see anyone parked there.

I am having same problem as Barry G. not getting any help from my insurance agent, Jordan Beck. I…read moream so disappointed! I have been with Allstate for nearly 25 years at same office (started my first policy with Jordan's dad Reed when I was 16 years old). We just got finished with a nightmare homeowners claim due to water pipe busting. The Allstate-recommended company to do the repairs was horrific and took 7 months to repair damage that at most, should have been 2 or 3 months. All the while, my family of 5 (3 kids under 13) having to live in a hotel. Then on top of that, they did over $10,000 of damage to our furniture by improperly storing. Now, for the second time, Allstate is refusing to repair damage related to an auto accident and acting in Bad Faith denying claims without properly even reviewing. I am filing in small claims court today because even after reporting my issues with the claims office, and to Jordan's office, I still have heard nothing back from anyone, even though they claimed a "Claims Advocate" would be contacting me to help me with my issues." What a joke. I am about to cancel all my policies with Allstate...Couldn't be in "worse hands!!" - bad pun intended.

We have been customers with this agency for years. Every time we have a question or need a quote,…read moreJordan Beck always comes through. Would recommend to anyone.

I have been filing my personal taxes with Liberty tax for over 5 years now and decided to check…read moreanother company this year to see if I can receive the same refund, just because it seems like the higher my return, the higher they charge. Liberty Tax company charges me $550 to file my W2. My new company charges me $70?!?!!!!!! Really Liberty? How shady can you get? I highly recommend you to check other places as you will receive the same refund with a flat fee. Could've saved a few thousand dollars over the pass years.

In all fairness this Liberty Tax is under new and improved ownership now! Mike is the new owner and…read morehe's great, very knowledgable and helpful!!!

they are convenient, friendly, professional, and fast. Everything that I need when I need to take…read morecare of business. Thank you, Katherine for all that you do.

Great quick service from Lynnea! Would recommend anytime. No hangups or problems whatsoeverread more