I greatly enjoyed all my training in Thomasville Georgia and Valdosta Georgia. Back in the early…read moretwo thousands. I volunteered helping fire victims get assistance in Cairo Georgia. it was a rewarding experience. Helping people. I encourage anyone who is eligible to volunteer.

Yakeshia is a great person and is always kind and pleasant. She always is alert and attentive…read morewhile helping me and absolutely knows her business. She never hurts me when sticking and never misses the vein, and I have noticed almost all other associates ask for her help and knowledge.

Let me first start off by saying I'm so glad I discovered this place. Being a college student/grad…read morefunds tend to get low, and this place can help put easy money in your hands. If it is your first time you will need 1. Your ID 2. Social Security Card 3. A jacket (they keep that place freezing). Get there early because they do not allow first timers to make an appointment. Also plan to be there for 3-4 hours...sometimes longer than that. When you do become a return donor MAKE AN APPOINTMENT!!! For the most part the staff is pretty nice. They're very helpful and pleasant...EXCEPT this one lady who is usually at the sign in area. She always seem to be having a bad day. I guess I would be the same if I had to deal with some of the characters that come into that place. I suggest bringing headphones or a book. They play some pretty good movies at times, but it's hard to watch when some of the people are being loud and rude. I've seen some things happen in there. Thankfully the staff is on it, and will remove anyone who they feel are causing trouble. If you're a student the first two times they give you $60 each donation, then it goes down to $50 the next 3rd and 4th times. After that it goes to $20 the first day of the week, and $30 if you go a second time that week. Some weeks they will give you an extra $10 on the second visit. Make sure you drinks lots of water and eat a real good meal. Don't try to do too much afterwards. I thought I could go shopping right after, but my body thought otherwise, and I fainted in the store. Luckily for me there was a nurse shopping, and she tended to me. Overall I like it, and truly appreciate that place.

Honestly, I had the wrong donation center when I walked in. The person behind the counter was…read moreabrupt, snide, and rude. While trying to figure out what app I had or how I went wrong, she informed me they stopped taking new donors (around 10:30am) and I would have to come back tomorrow. One of the other workers popped his head around the wall after hearing about the app (CSL) and let me know that the center was over on S. Monroe not too far away and that was probably where I meant to be. I thanked him and started to head for the door. Ms. Receptionist-with-attitude responded by telling me that I needed to head over there and try to figure out my appointments and where they were. I'm glad there's another donation center as the people that work at this one (excluding the young man that ACTUALLY helped) seem to just want people in and out and have no idea how to talk to people, lost or otherwise. Here's hoping the wonderful young man finds a better class of people to work around and the snide counter woman has the day she deserves.

Things have improved greatly at this center over the last year. The customer service and…read moreorganization have both improved greatly. It is convenient that they offer the opportunity to complete the questionnaire on the donor hub app before arriving. When you arrive you only have the scan the QR code from your phone and you are checked in. The donor seating has been organized so much better. You no longer have to wait in long line of people to donate. The monetary incentive is great especially for new donors and when they offer monthly promotions. The only thing I think should be changed is to have someone sitting at the front desk to answer phone calls and assist new donors. A recommendation for donors is to drink a lot of water the day before and the day of donating.

I Robin Franklin Manning donated plasma multiple times at Grifols Biomat USA in Valdosta Georgia…read more It is a great feeling helping people in need.

When I tell you this place is so well organized, the people are very sweet and helpful, and it…read moresmells so freaking CLEAN! The experience with them is top notch. As a first time donor, it took some time to get into the system and back to the beds (approx. 3-4 hours, tho it didn't feel like it was that long). If you have to go to donate, THIS is the place for sure.

Terrible! I referred a friend since they advertise that I would get $100.00 in points for doing…read moreso. They totally mishandled it. Three attempts to become a donor and now he is no longer interested! First attempt was when he showed up Tuesday but they turned him away because they said he had to have an appointment. The center hardly had any donors in there. Well we just went ahead with the appointment but this time when my friend showed up yesterday around 5:30 pm they never bothered to call him saying they had to reschedule. However the receptionist suggested he call today on his lunch break. Totally inept! They never bothered to answer the phone while he persisted for 15 minutes. It's not about helping patients or the community it's about collecting a check. You know what three strikes means.

Review of the mobile bus: If you want to donate blood, I recommend going to a physical location…read more There are empty metal TV mounts(s), head height in the seating area. Fluorescent light, diesel exhaust fumes, persistent rocking motion as if you're on a boat. If the loss of blood doesn't make you lightheaded the other conditions should before you even get setup to donate.

I was turned away when I went to donate blood two weeks ago. They didn't have a record of my last…read moreblood donation within a year. They gave me a customer care number to find out why they wouldn't take my blood. I have called several times during business hours and nobody picked up the phone. I left voicemails and only one was answered by someone who told me they were going to call me within two minutes with the answer and never called back.

Wait time yesterday with very long. Only 1 check in person and 3 doing Plasma retrieval. Wish…read morethey had more employees working. Took 2.5 hrs and they were not busy at all.

Friendly and professional service, Michelle, neicy , Ms Barbara, kina, kee kee, and vosha.. keep up…read morethe good work!!

The Red Cross showed up at our house while it was still on fire. They provided more than $500 in…read moregift cards to Walmart. They offered to provide housing, but my younger sister had already invited us to stay with them. They also gave each of us a Red Cross backpack with hygiene supplies like a comb, razor, toothbrush and toothpaste, etc. You have no idea ‍ the value of that backpack until you have NOTHING, and it's so precious to you. The Red Cross provides a service that is priceless. I can't say enough good things about them!!!

Great staff that has a very low turnover. Some people are still here from when I started 13 years…read moreago. They get to know you over time. I definitely recommend it.

I Robin Franklin Manning of Thomasville Georgia received training with Thomasville and Valdosta…read moreAmerican Red Cross. I helped fire victims with living assistance. I done this back in the early two thousands. I also rung the Salvation Army bell in Thomasville Georgia thru the American Red Cross. I volunteered during Victorioun Christmas. in Thomasville Georgia. I would love to have this opportunity again. I encourage anyone to donate or volunteer. These are two great organizations