Very knowledgeable staff. They sell you what you need , with confidence and experience. Would…read morehighly recommend this place.

My pool had been green for quite some time . Nothing I did seemed to help! This young man named…read moreKerry Ray suggested I use a special chemical that they only sold . At first because of the price I was very skeptical. I used the recommended amount he suggested. Got up the next morning to a sparkling clear pool . I am so pleased with this store

Kyle from Elite Pool & Spa came by Wed. 8-20-25 to clean and provide maintenance for my hot tub…read more Kyle was very nice, professional and went above and beyond. I've never had a hot tub it came with the house I bought. Kyle explained everything he was doing and what I needed to do to maintain its up keep. I appreciated the time he spent to make me feel more comfortable with what it takes to own a hot tub. I highly recommend Kyle and Elite Pool & Spa in a Gardendale, AL.

From the owner: Welcome to Elite Pool and Spa, a leading pool and hot tub company throughout the Birmingham metro…read morearea dedicated to pools, hot tubs, service, and supplies. When it comes to your backyard, we've got everything you need to create and care for your beautiful outdoor oasis, and we look forward to sharing our expertise and professionalism with you. From new pool construction to hot tub installation, pool service, and much more, your backyard adventure awaits.

I strongly discourage using this company for any type of liner replacement or remodel. Even after…read moregetting the owner involved, communication and follow through is poor. I have had to reach out for information as they have never reached out to me to let me know what is going on. I have been told on at least 5 occasions that workers would be out to my home but they never showed up. Brad's removed my pool liner on 6/17 and today it is 6/28/22 and it still has not been replaced. I have already paid a deposit and feel stuck to have them finish the work.

I'm posting for a blind man that got ripped off by brad's pool and carlos the pool installer done…read morethe worse shittest job that could ever be done on a pool . it had an island in the middle of the pool. we're they didn't level the gr and sand underneath the liner some places might have been 2 feet deep and some places it was almost 6 foot deep' with such a shitty job it caused the liner to split in the seam and brad's pool doesn't won't to fix there Fck up I hate to see a person that can see get messed around but messing with a blind man and taking advantage of him your a piss poor company do not use this company please put them out of business to keep everyon's money safe

We bought our Michael Phelps Masterspa from Allstar and love it so much! Everyone was so awesome to…read morework with from purchase through delivery!!

I met the folks from Allstar at a Spa Show in Huntsville Alabama. We were replacing a 25 year old…read morespa with a more modern one; and switching from gas to electric (240 VAC). I had a good discussion with their installer about the challenges of installing a spa suspended at about 20 feet above our backyard sloped yard in a porch. We ended up hiring a crane; to avoid running over the septic system. After reinforcing the platform to the right height and with lot of 6x6 treated wood - seriously strong; we had it installed about a month ago. After they left the electrician connected the spa to 240 VAC; and we were up and running. The following week they came out and replaced one of the jets that probably got lose during transport. At about 3 months out; seems like the spa is functioning great!

They are great- don't tell you that you need chemicals just to sell you... totally trust their…read moreadvice! I was told to drain half my pool and $500 worth of chemicals at another pool supplier- went to Clearwater and they suggested $35 of baking soda- totally took care of the issue! I don't trust anyone else with our pool but Clearwater Pools!

Hard to give a review for a company who will not call back as they said they would. My husband owns…read morea small business so we know time gets away, but we also know you won't be in business long if you don't call potential customers back.

Jordan was a huge help for me today! I was able to get our pool water tested with a print out of…read moreall recommended chemicals. They walked me through all of the processes and what else to be aware of while keeping up with our pool. Highly recommend their service quality was excellent.

If I could give them a zero rating, I would. I called back and spoke to Tommy notifying him that my…read morepool was not cleaned or balanced correctly. He had the audacity to ask me if I went back behind them to backwash the pool..AFTER they already charged me almost $500 for a very poorly done job. He then said if he comes back out to correct the job that wasn't done in the first place that he would charge me again. I'm gonna dispute this every way that I can. DO NOT work with this company. Please look at the other reviews.

I Made an appointment for Nickles to clean my pool. He was a no call, no show! Do not recommend.read more

From the owner: Family owned and operated small business. No wondering who will show up to work on the pool because…read moreI handle all work orders myself. We provide chemicals as part of the monthly service when you agree to a weekly service cleaning plan that are included in our price. Pool chemistry is governed by the Langlier Saturation Index and all chemical dosages are properly calculated. I work under guidelines provided through the certified pool operator training that I have had. Been in business for 4 years but possess over ten years experience in the field. A faith based family and business that takes pride in integrity, honesty, efficiency, and punctuality.

I started using this company last summer for my pool. They always did a great job. Lindsey and…read moreBlake are great to work with. Every time I contact the office Lindsey is quick to get back to me and quick to fix any situation or explain a situation. I definitely recommend this company for all your pool and hot tub needs!!

Terrible waste of money. They showed up 3 hours late ...UNDER THE INFLUENCE OF SOMETHING....They…read moredidn't call to let us know they would be late either. They ruined my lawn....tire tracks and chemicals everywhere. My grass is dead. The stole my brand new water hose and way overcharged me....and in the end.... The pump they were supposed to repair still doesn't work still doesn't work and I didn't get an answer on if it would ever be fixed they seem to be in a hurry to get out of here. I don't know how they're still in business.. I know the guy that used to work with them was an expert... They cheated that guy and he left and started his own business I can't remember the name but you should definitely send all of your work his way. I will be from now on hes a legitimate business and this one is a scam!!!!!