Oxygen Air is pretty good AC installers/sellers and probably one of the best in Auckland. I had an…read moreissue with an install and was pleasantly surprised by their quick and thoughtful response to my concerns.

Oxygen Air need to sort out their support process. The sales and install process was fine. But the…read moresupport has been the worst I have ever encountered from any company ever! Our unit developed an issue 8 months after install (still under warranty), and it took 6 weeks of continual phone calls and emails just to get their support team to call me back. Finally got a technician out, he did some diagnosis, determined it was a leak but didn't have the gear to fix or replace the problem. That was 2 weeks ago, and still haven't heard back and am unable to actually get through to their support.