We've had a very disappointing experience with One World Preschool in Pompano (Atlantic Ave & 11th), and I feel it's important to share our concerns with other parents.
On more than one occasion, our 11-month-old came home with an unfamiliar residue in his bottle, suggesting he had been given the wrong formula. When we recently raised the issue again, the director, Ande Klein, immediately denied any possibility of a mistake and told us we were welcome to take our child elsewhere if we had a problem. This reaction was unprofessional, dismissive, and unfortunately consistent with several rude or unhelpful interactions we've had with her.
We also experienced an issue when our child was exposed to Hand, Foot, and Mouth disease. When we notified the school, the initial response was to deny the possibility--despite our suspicion that it was circulating in other age groups. We later learned that more than half of his class was affected, along with over 30 children in the facility.
Although we've never had a negative interaction with the teachers themselves--the teachers are kind and caring--there were multiple instances where the infant classroom appeared to be understaffed, leaving one teacher responsible for up to eight babies at a time. Even if brief, this violates the ratios we were promised and basic safety guidelines.
It's unfortunate because the staff seem to be doing their best, but they ultimately follow the direction of their leader, Ande. The owner, Adrian, is also pleasant, but is not present enough to see how poorly things can be managed in his absence.
I'm including screenshots of messages we received so others can understand the communication style we experienced. read more
