Ed was great, gave me options, and repaired my phone quickly. Five stars. Highly recommendedread more

Ed was able to install my new SIM tray. He told me that the tool that came with the SIM was too…read moreshort, and wouldn't open the tray. Thanks.

Great guy and very helpful with repair done immediately. Knew the diagnosis and fixed it for fair…read moreprice.

Paid to fix my iphone xr screen. The same day I pick up the phone the battery that worked perfectly…read morefine before exploded causing the screen to pop out. I believe this place stole my original battery and replaced it with a fake one because my settings said "unknown part". I can literally rub off the label on the battery with just a touch of a finger. Dont come here!

Swift service and clear communication about it how to fix it! Not to mention the price was right…read moreand the business hours are great, I could catch the pickup/drop-off times! Open until 8pm (even though Apple Maps and yelps hours always says it's closed)

Easy battery replacement, cheaper than Apple, very quick service! Def coming back to him when I…read morehave other needs.

I stopped in on a Saturday to get the battery replaced in my wife's iPhone. I was greeted when I…read moreentered the store and I spoke to the representative about the problem and was told it would take 20 minutes to fix. I left the store to stroll around the mall and twenty minutes later I returned to the store and the job was complete. I couldn't be happier.

Great communication, quality work, fast service!…read more I was in and out within 30 min for my iPhone back camera lens replacement. Fix and Go NY had it in stock, which is half the battle! The price was $40 compared to $500 at the Apple Store nearby. Support local businesses! I can't recommend this place enough.

Brought my wife's 2nd generation iPad Pro 11in to replace her screen not working properly. King…read moreDigital not only had the one of the lowest prices from the quotes I requested (through Yelp), the work done was top notch! It's been several months now and you can't tell the screen was replaced. No issues with responsiveness, touch sensitivity or anything at all. Highly recommended and will be my first choice in case of future needs.

Take this as your sign to just go to the Apple Store…read more First they placed a Samsung screen on my iPhone 16 Pro Max. Red flag number one! The colors were off and looked terrible, and it had a chin at the bottom. I went back and paid $250 for a proper oled iPhone screen. I was happy with it. I even went back to him weeks later for a screen protector. Everything looked and worked great for 3 months until it didn't. The screen started to glitch when I set it to full brightness then it started to flash and glitch with any movement. Finally my screen just failed. An ideal place would at least have a 90-day warranty or at least try to fix it, especially for a returning customer. He definitely recognized me because I was there 3 times within the past 3 months. Who would want to come back 3 times anyways? He had no intention whatsoever to help me. I asked if he could just check on the screen but he didn't bother answering any questions or concerns. Instead he was rude and I, the customer, had to ask "So how can we fix this?" He wanted $250 AGAIN to make me pay for a new screen. Why would I do that if the first one completely failed? Fool me once. Tuh! He just lost a loyal customer and I cannot recommend this place. You will feel regretful. Just go to the Apple Store so you won't lose out on your money.

I had a great experience at Jay Repair LIC. My phone had water damage and purple lines running…read morethrough the screen, and they fixed it fast -- no wait at all. The service was super friendly and personable, and they took the time to explain everything clearly. They even helped me pick out a very sturdy, high-quality case at a really reasonable price. My phone looks and works like new again. If you need quick, reliable, and honest phone repair in LIC, this is the place to go! Highly recommend.

Disclaimer: I'm not here to discredit anyone personally. However, as someone with over 46 years of…read moreexperience serving the community, government agencies, and local city and law enforcement with technology advice, I feel obligated to be honest. Unfortunately, my experience at Jay Repair was inadequate and unprofessional in several key areas. While the conversation began respectfully, the service itself fell short of reasonable expectations. I had to wait over an hour to have my screen replaced a second time because the first display installed was not designed for the iPhone 14 Pro. It was a screen intended for the iPhone 14, not the Pro model. This mistake should not happen at a repair shop, especially when model-specific hardware differences are well documented. This exact issue happened to me previously with an iPhone 11 Pro in 2023, and unfortunately, it has now happened again. For clarity: There is only one correct display type for iPhone Pro and Pro Max models--the Super Retina XDR display. There is no legitimate "lower HD" version for Pro models. Apple does not promote or support such distinctions on their website. Anyone familiar with Apple technology understands that software and hardware are tightly integrated, and Apple updates each device specifically. That's why repair shops must provide accurate, up-to-date information about replacement screens--especially for newer models like the iPhone 14 Pro, 15 Pro, and 16 Pro, which require Super Retina XDR displays exclusively. As a certified technician myself and a long-term Apple user since the iPhone 3GS, I am well aware of how Apple operates. Despite the inconvenience, delay, and incorrect installation, I was still charged full price, when a price adjustment would have been appropriate--at minimum as compensation for the error and time lost. This is why I'm deducting two stars. I also made the technician aware of excessive heat generation after the screen installation, which is a serious concern. While the shop policy states that a 15-minute repair is not guaranteed, I had already waited far beyond that and should not have been charged again under these circumstances. To be fair, the technician remained calm and mindful, which is why this review stands at 2.5 stars rather than lower. I had also called 20-25 minutes in advance to let the shop know I was on my way, yet the correct display was not available in-store, causing an additional 49-minute delay. I documented this on video as well. I don't want to discredit you as a person, but the service itself reflects a lack of up-to-date technical understanding, which is concerning for a repair shop owner. Technology evolves constantly, and repair practices must evolve with it. We all learn every day--but staying current is essential in this line of work.

I had the best service every. My laptop becomes like a brand new one. The staff was kind and…read moreefficient during the whole process. Thank you! Natacha is a gem !

Natasha professionalism and nice personality. Problem solved quickly with explanation and in…read moresimple ways advices

Wonderful and smooth experience. Prompt and transparent with what was wrong with my phone. They…read morewere cheaper and faster service than ubreakifix company. Fixed my phone the same day and super friendly too. Thank you and highly recommend.

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