Packing up and sending yourself of to Japan should be something of an exciting and dream like…read moreprocess but I ended up dreading any appointment I had with STA. I don't mind idle chit chat, but I always left feeling like a toddler. 'Are you alright mate? Is someone going to be looking for you?' They did do a lot of work for me and the travel costs seemed to be reasonable and as cheap as anywhere else, until they stung me with an international student card or something, which cost around £20 and was never used or asked for.

Having recently booked a big trip at this branch of STA over numerous appointments, I feel well…read moreequipped to review their services! Initially I found the service friendly and helpful. I wasn't overly confidant that our travel agent knew her stuff...she didn't seem to have a great deal of knowledge about Central America, but her enthusiasm won me over nonetheless. And despite a lack of firsthand knowledge, she did give us leaflets and talked us through different options for the cheapest way to plan our route. When we dithered and changed our route, she was accommodating, though I did begin to feel her patience was waning when we refrained from making a hasty booking. Whatever...people have bad days and she was never rude to us at all, just a little snippy at times. And bearing in mind that her job involves booking other people's fun trips all day every day, I'm gonna cut her some slack! STA is the cheapest and probably the easiest way to book both single flights and multi-flight trips. If you're 25 or under, you get their young person's discount, which is ultimately why we chose to use them. However, most travel agents aren't as willing to research your trip options for you. It would have been much harder and time-consuming to figure out a route and timescale, had we not had STA's help. So, despite the fact that we didn't have the best travel agent, I would recommend STA, especially for students wanting to save money!

This is the partner shop to Old Steine's One Stop Travel, and although an indispensable resource,…read moreI'd avoid it if you have any choice. Book travel tickets online if you can, as this place is always busy, and can get pretty stressful when people have trains to make. The staff vary - some look really friendly, and are really helpful, but others look like right misery guts... It's also a shame this place is probably a lot of visitors' first stop in brighton, as it's a bit ugly too. Ah well.

I'd concur with Tasha that this is the One Shop sibling to be avoided, they still offer a good…read moreservice and can get you very cheap train, bus and excursion tickets, but everything is lot slower and more restricted here. I came in to buy a weekly saver bus ticket and ended up queueing for 45 minute before finally being served. The lady who served me was a female Grinch, of that I am sure. Still, if you need to get a discount train ticket at last minute, this is definitely the ideal place (after Old Steine).

I have used Trailfinders repeatedly over probably 15 years. They are very knowledgeable and helpful…read moreand trustworthy. I have on occasion tried other agencies but felt ripped off so always come back to Trailfinders. My one gripe - when you get your tickets they send a huge paper catalogue. I have complained about this before. Certainly in this day and age that waste of paper is unconscionable. Trailfinders, stop it!

My friend used Trailfinders to book her honeymoon and said great things about them- they spend ages…read morewith her talking to her and her fiancé about what sort of honeymoon they wanted, what they liked to do, how much money they had to spend and so on. They were incredibly friendly and helpful and eventually booked them a honeymoon on budget and as asked for. They raved about it. So I went in the other day, on their recommendation, and asked about short weekend breaks- they were incredibly friendly and helpful but everything they suggested was way out of my small budget. So I would say that this is a great travel agency if you want a tailor made holiday or honeymoon for a good price- but not if you are looking for a budget holiday.

Apparently due to the internet many of the local travel agents are closing down but it doesn't seem…read morethe case on Church Road where I counted numerous different outlets. All the same with the extra special deals in the window to entice you in. Furthermore, the Thomas Cook advert with 'the redknapp's' in really annoys me for some reason so I am immediately annoyed when I see the shop. Setting my bias aside, it's alright and if you are looking to get a holiday somewhere pop in and ask them for a price as shopping around will always get you a better deal. Even if the adverts are rubbish, still it isn't as bad as the go compare adverts!

I went into this store today to exchange some euros back to pound sterling, I had a 500 Euro note…read moreon me The lady in the kiosk was extremely rude and unhelpful and made me feel like I was a huge inconvenience! She even questioned me as to where I had got it from, which i found insulting! I want to make a formal complaint about her Do not exchange money in this store!