They replaced the battery in my iPad Pro 3rd generation. It works like new now. I would highly…read morerecommend them for any of your Apple device repairs. Prompt, friendly service and reasonable prices.

Fixed my daughters charging port on her I-phone. Very fair price and quick service - ready before…read moretime the quoted. Will definitely be going back with any issues I might have in the future.

I just got a company upgraded cell, a CrackBerry, Q10…read more I needed my address book transferred over from the old phone. I was met at the door by 2 associates. They were friendly and immediately asked me what I needed of them. I stated my business and was shown to the desk. In less than 10 minutes I was on my way.

This store is exceptional. I am always get greeted with a smiling face when I walk in, and the…read morerepresentatives are always happy to help me!

My nephew's PS5 broke after being infested with roaches. Gross, I know! This place was able to…read moreclean out dead bugs and fix the problem for about $125 and have it back to him within a few days. We have no hesitation in recommending this place when it comes to dead consoles.

I bought my PS5 from a pawn shop and it ended it up having a bad HDMI port and a bad Ethernet port…read more They repaired both in three days time. They are a tad pricey but people have to eat. The girl (savanna) was very kind and did a great job. Now my system is as good as new! Would recommend!!

On January 2, 2026 I went into this store to return a phone that had been replaced with a new one…read morefor Christmas. The lone lady in her twenties had no other customers. With an earbud still inserted in one ear, she asked what I needed. I explained and was immediately told that wasn't possible. I was told I didn't need to turn in my phone and demanded proof from AT&T asking for the phone. I suggested she take my phone number and look at the account. She refused and claimed it wasn't possible. I left the store, went 5 min down the road to another AT&T store and completed my business in less than 5 min. Incompetence, Rudeness, Unhelpful.

From the owner: AT&T, serving over 81 million wireless customersread more

I received my replacement phone after I finally dropped it for the last time. My screen wouldn't…read morecome on, so I couldn't transfer the data myself. I needed help, so I took a chance on this random listing and went here. They were able to get it going enough to transfer my data. She also made sure my data was backed up before she did anything else. They even stayed open for me when my time went past closing. I appreciate their service with my issue, and they charged me a very reasonable rate. When I have cell phone problems in the future I am going straight to this store. They were very kind people.

This is THE BEST place in the area to get you phone fixed quickly and correctly. They are super…read moreknowledgeable, use high quality parts, and make sure the job is done right. I will not take my repairs anywhere else. They have gone above and beyond so many times to make sure my phone stays in great condition.

Purchased a washer and dryer unit in 12-2025 and it took them two weeks to deliver it to me since I…read morelive in Pittsburg, TX. So they deliver the units on a Friday afternoon. They bring them into my house and install them in my laundry room. The dolly that they used had rocks stuck to the wheels from my driveway which damaged my flooring. When they leave my house the rocks are still laying on the floor when they leave and they don't bother to clean up their mess or acknowledge the floor damage. Yet they look at me like they want a tip from me after I paid "X" dollars for a delivery charge since I live in Pittsburg. After cleaning up the mess that they left, then I noticed that my floor was damaged. So I started to look at the washer and dryer units to see if they were damaged too. Sure enough, the washing unit had a big scratch across it. So I called Best Buy and reported the issue to them. A claim was initiated through their claim service Sedgwick. When they called me Sedgwick was helpful and proactive in getting the claim rolling along. They had a claims adjuster out to my house by New Year's Eve to look at the damage. When he came into my house I showed him all of the damage to the floor and the washer unit. Explained to him that I had not submitted a separate claim for the washer unit to Best Buy yet. He told me not to worry about that, that he would include it in the claim for the floor and/or submit a new one for me to Best Buy for the washing machine. He took all the pictures that he needed and I sent him the floor plans of the house as he requested. As he was leaving and I walked him out of my house. He told me not to worry about anything, that he would "cut a work order" and have the repairs done to my house. I was totally happy with that versus having to replace all of my flooring in my home. I remind you that was 12-31-2025. During the couple of months I didn't hear anything from Best Buy or Sedgwick even after sending them a few emails asking them of a status of the claim. Finally on 3-26-2026 Sedgwick called me offering a settlement that was a "low balled figured". I was like "are you serious"!!! I can't get my floor repaired at the amount of money that you're offering me. They told me that you can get more quotes, but basically the offer is what it is and they will not change the offer unless it's drastic quote. I then asked about my washing machine. She told me it was not included. I then asked her why not and explained the conversation between the claims adjuster and myself. She said that he did not have the power to make that statement and should not have made it. My 90 days was over and tough luck basically. She would email Best Buy about the issue. It was damaged during delivery. That I didn't pay for a scratch and dent item, I bought a brand new item, that the Best Buy technicians damaged it just like they damaged my flooring due to their negligence. I informed her that I told her about the issue when I first talked to her when the claim was made and/or one of her other representatives and she told me that she did not remember that. That she was an hourly employee and she gets paid by the hour, she had been on this call to long. She might bring it up with her Supervisor on Tuesday. I just tried to make a claim on the washing machine through Best Buy and their BOT connected me to someone in Guatemala who told me that I only had sixty days to make a claim on the washing machine and that I couldn't make a claim on it now. Even though I bought the extended warranty on the units. I need to buy a new laptop computer now. Take a guess of where I'm not going to buy it from!!! I'll take my money elsewhere from now on.

Gone into this Best Buy quote a bit, since we moved here. Always way to find someone to help,…read morechecking out is easy and so far, inventory has been good. Clean friendly store