When we moved into our home approx a year ago, one of the AC units died within the first week (it…read morewas older and we knew it would have to be replaced at some point, but still, in the first week? Ahh, the joys of home ownership).
After getting quotes from a NUMBER of companies, we went with JB's, frankly because they beat everyone's price by a significant amount. They installed a more efficient two-stage unit for less $$ than what other companies quoted for a basic single-stage unit.
We also signed up then for their maintenance plan, which means we get priority service calls (and no service call charge), twice-annual maintenance on all units, and 15% of labor. Every time we've had an issue, they've been out within a few hours. When we had to replace another super old unit a month or two ago, we got quotes from a number of providers again, and again JB's was a no-contest choice. Every time we call with a problem, we get assigned the same technician, Jeff (who is fantastic - and since he's been here a number of times, he can basically just make himself at home and do what he needs to), whcih we appreciate because it just makes everything easier since he already knows where everything is etc.
In short:
-Excellent, responsive service
-Great prices (seriously)
-Service plan is totally worth the $$ for the free service calls, maintenance visits, priority service, and labor discount
-Friendly, professional, knowledgeable people
I would have imagined it's pretty difficult to get excited to write a review for an AC company, but these guys definitely warrant it.