I bought a vehicle from Key Ford of Exeter. I thought I got a good deal until I got home and looked…read moreover the paperwork. I had my special needs son with me and while I was distracted, papers were put in front of me to sign. 3 of the papers were for 1) warranty 2)appearance protect 3) tire and wheel protect. I told the finance person that I didn't want anything that didn't come with the vehicle. Unknown to me, I ended up signing for them. This was done at closing on a Saturday. I emailed the finance guy and the salesman as soon as I got home and looked over the paperwork. I told them both that I never wanted them. On Monday morning I was told that the loan went through and the only thing they could do was refund my money for them. The money was never refunded. I plan on contacting the Better Business Bureau. I have emails and texts to back this up.

Driving on the first leg of our trip home from western PA in our 2016 Flex, the battery charge…read morelight came on almost immediately. We drove about 260 miles to our stop for the night on Sunday. We had watched the warning light stay on and then go off for a while and then come back on. We had another 340 miles to go on Monday but our son advised us not to go before getting it checked since it appeared to be the alternator and the car could stall on our way if we tried. We were expecting a snowstorm on Tuesday at home in NH so we were searching for a place that could take care of us on Monday. We settled on Key Ford as our only chance. We ended up dealing with Service Advisor, Brian Kozuck, and he indicated they would do their best to get us on the road by the end of the day. Brian kept us informed as they diagnosed the problem (it was the alternator which was bench tested and failed) and worked on replacing it. All looked like it would be finished by 5pm closing but at the last minute things were not checking out. The replacement alternator was not putting out the required amperage. It was 5pm and looking like another 2 nights at the hotel so we could drive home after the storm. Brian offered to drive me back to the hotel and we started out. About 5 minutes into the drive he got a call from his mechanic who indicated he had found that a ground wire had burnt out and they could take care of it. He thought this would take care of the problem so we turned around and went back. They continued to work, making new ground wire and putting things back together. Almost an hour and a half later (well past the 5pm closing time for the shop) the car was fixed. We were able to drive home Monday night and beat the storm that dumped 8" of snow on Tuesday. We can't thank Brian and the mechanics at Key Ford enough for working beyond closing time and helping us get home ahead of the snow!! THANK YOU BRIAN AND YOUR TEAM!!

Never fix the problem. Make things worse. Always have a smart response. Never take responsibility…read more Over charge. Unprofessional. Have taken vehicle there 3 times since April.

I called Tire Choice in Dallas, PA to request a vehicle inspection. The bummer is that when you…read morecall, you get a moron on the other end who is supposed to do scheduling for them. I asked for a vehicle inspection for a specific date and time and advised that I did not want to drop the car off but rather wanted an appointment for 10:00 am and would wait for the inspection to be done. The "scheduler" got my phone number wrong, and scheduled me for a basic oil change. What? So I asked to speak to the people at Tire Choice in Dallas, PA. Of course, when I was transferred to Dallas all went well. They have all my vehicle & personal information at hand and gave me a 10:00 am appointment no problem. The service at TC is excellent and for that reason I am giving them a 5 star rating. I love Tire Choice, but why do they have such an idiotic scheduling system in place? What a turn-off that must be to potential new customers!

I took my car down for its yearly inspection and they had me in and out right away. They didn't…read moretell me I needed all sorts of things done. It's great to go somebody who doesn't take advantage of a single older woman and that is so appreciated! I do like the fact they made recommendations and were not pushy!! Highly recommend their service!

Fantastic service here today! We originally planned to visit the Forty Fort location but found this…read moreone when we looked up the directions on the Web site. This was more convenient. Needed an inspection and used the coupon from the Web site. It's a very frendly staff here and the work was completed the same afternoon. We're very happy to see there's a good service spot here for when there isn't time to drive down to the dealer.

Woman who i spoke with said she would check to see if I could bring my truck in to have lights…read morefixed for license plate. Said she would call me back in one hour. Never heard from her again.

Simply the best! We had problems with our 1997 Cadillac Deville and took it to a local mechanic. He…read moretold me it was the heater core and it would cost me about $700 to fix. Someone recommended Rymer, and I called. Neil was extremely knowledgeable on the phone, He gave us a low estimate and a high estimate. We took the car to his shop on Blackman Street around 2pm, by 4:30 we got a call that the car was ready. We picked it up that very afternoon and the price came in even lower than his low estimate, which was $400 lower than the other mechanic had quoted me. Neil gave us some tips on maintenance and we have now found our regular mechanic. Rymer and their crew know what they are doing and are not looking to rip anyone off. I will highly recommend them to all my family and friends and will be going back for any work we need. Linda Codispoti & Steve Tyrrell

I brought my car there for an exhaust leak they temporarily fixed it had to bring it back 5 days…read morelater for the same issue they said there was no problem but there is and had to take it to another garage to tell me that that is the problem nunzies has technicians not mechanics would not recommend mechanical work .

Bought a 2004 car from here in 2005. It had 60+k miles on it already, so I was skeptical. But I got…read morea good deal on it and NEVER had any problem with it. I sold the car this past January and it was still running really well. (just wanted a new car) I think they sold me a great car at a fair price! I'm not sure how their garage is though, but the people I dealt with were friendly and sounded like they knew what they were doing and talking about. No high pressure sales.

I was a mechanic and tie truck driver at senatore auto years ago n Larry is the best owner and boss…read moreto work for he is genuine and a great all around guy n business owner and if I was not on SSI for cancer I would love to go back to work for Larry and I love over an hour away n it's worth it for the work and the care provided at Senatore auto in dunmore ....ty again for being a great person n boss Larry ....you are truly a great person n family man ..best of luck to you in future and I would recommend Senatore auto on drinker street dunmore pa

I have been taking my cars to Larry at Senatore Auto Repair for the last four years or so. He…read morealways provides me with a very good estimate of what the repair will cost me before the work and has serviced it on a last minute basis a few times. When I was looking for "new" old car, I brought the one I picked by his shop and he inspected it, put it up on the lift and checked everything out before he gave it a thumbs up. I had called beforehand to ask if I could stop by and he said "Yes, I want to make sure you get a good car. I'll look at it free." There was a light that went on on the dashboard, I brought the car to him and left it there for a few hours. Later when I came back he told me what sensor was causing the light to go on. He said he checked that sensor's part and it was fine, looked over the whole area, to be sure. He said, "I think the sensor is busted, but the part is fine. I could replace the part, but there's nothing wrong with it. Even with a brand new part, the sensor is probably going to continue to make the dashboard light go on." So, he could have just replaced the part, told me the sensor problematic and charged me for the service. But instead, he charged me nothing. Told me to bring the car by to have the computer read the car to make sure that was the only sensor that was misbehaving. Larry cares about his customers, their cars, and their pocketbooks. Anything he has fixed on my car has stayed fixed. When he changes my oil he looks over everything for me. He's a great guy and it's rare to find someone who cares so much about their work and their customers.

Always fast, friendly and honest. They have served me very well after my usual mechanic retired and…read moreI'm very happy I have a new place for all my vehicle issues.

as always savitski's to my rescue. thank you for always getting me back on the road quickly …read more savitski's is the best most honest polite mechanics. scott you and your staff are the best.