I came here yesterday to wash my clothes and witnessed one of the most unprofessional and alarming…read morecustomer service situations I've ever seen in any business. Another customer calmly told the worker that the machine she was using did not have hot water. Instead of offering help or a solution, the worker (who I believe is the owner) became very rude and aggressive. She said, "Do you want me to take it out?" and then proceeded to physically remove the woman's clothes from the machine, causing water to spill all over the floor. What should have been a simple customer service issue turned into a heated argument that nearly escalated into a physical fight. The customer asked for her money back and was refused. When the customer left the building, instead of letting the situation calm down, the worker followed her outside and continued to yell. The customer was upset, but she was only expressing her frustration near her car. The worker then shouted things like, "You have no home training" and "You're from the projects." The worker was a white woman, and the customer was an older Black woman. Hearing comments like that in 2025 was upsetting, inappropriate, and absolutely unprofessional. As a Navy veteran, I stepped in to try to deescalate things, because the situation was genuinely unsafe. The worker continuing to pursue the customer outside could have easily led to someone feeling threatened enough to defend themselves. Situational awareness was completely missing. It could have ended very badly. I will not be returning to this laundromat. Beyond poor customer service, there were clear safety concerns and discriminatory behavior. No one should feel unsafe or disrespected while simply trying to wash their clothes.

My washer broke, clothes piling up. I haven't been to a laundromat in years and was very…read moreapprehensive about going, searched Yelp this place was close and had good reviews. Arrived around 7:30 am on a Sunday morning thinking I'm early guess I was early in my mind only because there were at least 8 people already there. Walked in place was clean, there were change machines, plenty of available washers for $4 and $5 dryers much cheaper. I had 7 loads spent $40 dried at home. I would recommend this place.

I can't believe it's taking me so long to submit a review to Kim's cleaners. I have been pretty…read moreloyal customer for years. I don't do as much dry cleaning lately because I don't wear suits and go to an office very often. Family owned and operated and you can tell because they really care about their customers as if they expect to see them again. Always greeting with a smile . Not too chatty but friendly and efficient . They're also great for getting your rugs cleaned. They don't do that on premise but it still doesn't take that long for them to send them out and get them back. They're also a good location to get alterations and minor repairs on your clothing. Even have a curtained dressing room for you to put on whatever you need fitted and they'll pin it and adjust it so it's exact. And then within a week you'll have your item back. I've never lost an item there, although I have been known to leave a brooch or business cards in a pocket and when I pick up, they're in a little Ziploc bag attached to my clothing. As a locally owned business, it's delightful to see how they support the programs in the area, particularly anything a non-profit is doing and anything that the local schools are producing. They don't offer coupons anymore. I think it's because so few people out actually dry clean from something to preferred vendor and just pay what the asking is. A bunch of other dry cleaners that used to have coupons don't offer them either. Tip is if you're dropping off and want to go through their drive up window it is best to enter down by the ophthalmologist on the corner and come around back so you're going the right way. Otherwise you have to go through and make a u-turn to come back through the drive-thru. Pick up is easy though if you just want to pull up in space just outside cuz doesn't take as long to pick up as it does to drop off.

Have been using Kim's since I moved into the area. Since I no longer work, my need to wear dress…read morepants is limited. After returning from a cruise nine months ago, I took a suit and several pair of dress pants in for cleaning. Three weeks ago, left on another cruise. Packed dress pants in the plastic covering provided by Kim's. Was shocked when I put on one pair of pants and the cuffs barely cleared my ankles. The pants were of good quality and never had previous issues. Went to Kim's as soon as I returned. They denied any and all responsibility. Showed them the receipt for when the pants were cleaned. I was told, "not their fault." Strongly recommend not using Kim's.

This is my first time at this Dry Cleaners, and hopefully won't be my last. I paid $55 for 4…read moredresses. That's not bad for heavy starched items. The owners were really nice and the quality of work that I saw was excellent. I'll definitely visit again. :-)

they don't clean your suit they just steam and press it. I picked up my suit and the only dirt mark…read moreon my suit was still there. I later cleaned it off at home because the owner refused to do a spot after I showed him the dirt mark, his chemicals were put away...

This is my cleaners of choice in the Stockbridge area. They can work as quickly as needed, and do a…read moregood job of working on any stains that you point out to them on the items you drop off. The staff is always pleasant, prices are reasonable, and a typical turnaround time is a few days. You can, however, pay a rush fee for next day pick up. I did this the first time I ever used them, and it was a lifesaver. Because this is located in a large shopping complex, there's always plenty of parking available near the storefront. I also appreciate that they will send text messages from time to time with specials they're running. For instance, maybe they're doing a special where blazers are a lower price or a certain percentage off for a period of time.

Brought in the covers to my couch and I received them in the same condition. Not sure they were…read morecleaned at all. We will definitely NOT be returning.

They were able to get stains out of a silk dress and rust or age stains out of a linen coat that…read moreI've had for years! The turn around was really quick as well. They're conveniently located next to Kroger. The staff was really nice to me and answered any questions I had.

Close to my house and convenient but they just charge me $3.88 per shirt to clean and press. I'll…read morebe finding someplace else from now on.

I dropped of my two polo lady shirts the guy said its 3.75 for one and I went back today to pick up…read moreand he said total 18.50 a whole $11 difference and said Lied that I told him they were regular shirts and not linen shirts. am like you were the one that picked it up when I dropped off you saw them, the least he could do is call me and say he gave me a wrong price if i want to pay the difference or not but he didn't. his attitude stinks no apologies . I will not recommend them at all and am never going back.

Took my clothes here and when I came back to pick them up, the place was closed. They didn't tell…read moreme anything when I dropped my clothes off. Had to drive all the way to Peachtree City to pickup my clothes.

This place does a fantastic job and very reasonable. I heard they are temporarily closed . Cant…read morewait for them to reopen.

Clean, friendly, and straightforward. If you need a laundromat in the PTC/Fayette area, this is…read moredefinitely the place to go. Prices are pretty standard but the machines work as they should. No complaints here.

Great laundromat! Clean, quiet and plenty of machines. I will definitely go back to wash my big…read moreblankets and such.

Great place to drop off wash and fold cleaning. They do a fantastic job and are fast. Also put my…read moregolf shirts on hangars