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    One Source Floors

    5.0 (1 review)
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    Services - One Source Floors

    Carpet installation

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    9 years ago

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    The Design Store Carpet One Floor & Home

    The Design Store Carpet One Floor & Home

    (3 reviews)

    A couple years ago, this store acquired new owners and what a difference! If been back twice for my…read moreflooring needs and Jack has been very professional and I couldn't ask for a better assistant to pick out what would work well for my home and business. Their selection is great, and their installation process is smooth. What once was the last store is go to for floor covering, is now my first choice, and it's primarily because of the courteous way I was treated, and secondly because of the understanding way they worked with the budget we had.

    Worse customer service that included The manager, Alyssa Erickson, hanging up the phone on me. Who…read morein business hangs up on a customer? After spending a considerable amount of money at their store, we decided to use another vendor for sourcing blinds since they had bid a lower price. This Sterling One manager was upset with us for not using them. It's a small town and we like to spread our business around. What caused the hanging up incident was that a bathroom counter that they installed was damaged on installation and they would only give us a store credit for another counter order. We decided to go with Cambria and Sterling One proceeded to upcharge us $600 more than the competition since we were a captive customer and to recoup their screw up. We balked and Alyssa Erickson hung up the phone on me.(BTW I have an email from Ms. Erickson with a half hearted apology as proof). I highly recommend you take your business elsewhere.

    One Source Floors - carpetinstallation - Updated May 2026

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