A couple years ago, this store acquired new owners and what a difference! If been back twice for my…read moreflooring needs and Jack has been very professional and I couldn't ask for a better assistant to pick out what would work well for my home and business. Their selection is great, and their installation process is smooth. What once was the last store is go to for floor covering, is now my first choice, and it's primarily because of the courteous way I was treated, and secondly because of the understanding way they worked with the budget we had.

Worse customer service that included The manager, Alyssa Erickson, hanging up the phone on me. Who…read morein business hangs up on a customer? After spending a considerable amount of money at their store, we decided to use another vendor for sourcing blinds since they had bid a lower price. This Sterling One manager was upset with us for not using them. It's a small town and we like to spread our business around. What caused the hanging up incident was that a bathroom counter that they installed was damaged on installation and they would only give us a store credit for another counter order. We decided to go with Cambria and Sterling One proceeded to upcharge us $600 more than the competition since we were a captive customer and to recoup their screw up. We balked and Alyssa Erickson hung up the phone on me.(BTW I have an email from Ms. Erickson with a half hearted apology as proof). I highly recommend you take your business elsewhere.

We tore down our house a couple of years ago and rebuilt our new home on the old lot. . We got…read morecarpet, tile and wood flooring from Cory at Bay Carpet who I had met fishing many years ago. My wife is a type A personality and expects everything to go perfectly...and thats exactly what we got! The prices, quality and service before and after our purchases were exactly what we had hoped for. That is truly all one could ask for. They are very knowledgeable which made making those big decisions much easier for us. And when we had a little trouble cleaning our bathroom tile 2 years after we finished, I called Cory and he sent us some really great tile cleaner N/C. Now thats great customer service. They deserve 5 stars!

From the owner: Flooring,Blinds,Counter Tops,Vinyl,Hardwood,Laminate,Carpet,Tile,LVT,Metal Wall Art,Leather…read moreFlooring,Cork,In Home Design,Professional Installation

Don't buy!! Go somewhere else that is honest and treats you like a customer! Not one that rips you…read moreoff as soon as you walk out the door!

This is the best business! I have worked with other flooring companies in the Bemidji and they…read moredon't begin to compare with the service I got at One Source Floors. Everything happened just as they said it would; attentiveness to detail; excellent workmanship; and they gave suggestions that were better than what I would have chosen on my own. I will never go anywhere else now. Trudy

From the owner: Our outstanding Bemidji, MN Flooring experts understand the importance of having a beautiful floor…read more We take time to ensure that your new floor is installed correctly. Call One Source Floors today.

Lovely people that do great work! Highly recommend! They have a great variety of flooring and some…read morereally lovely samples. The vinyl plank is absolutely wonderful and perfect for a busy mom with little time to vacuum. Overall great business with great people and even better service!

From the owner: We do our best to provide the customer with quality products and installation. Sales and…read moreinstallation is done by the owners.