There are a lot of great reviews for this place, but after living there for 7 years, it was not even close to the luxury living experience they advertise, nor worth the money especially with several brand new complexes just down the road charging the same amount.
When we moved in, we'd traveled across the country to get to our new apartment to find that it was never cleaned after the previous tenants moved out. There were fixtures the last tenants had changed that the front office had no idea had been installed, and though a cleaning team was brought in after we'd moved in, we were still finding trash like windowsills full of cigarette buts for months after.
We had our dishwasher replaced a few times because there was a terrible smell coming from it that no one could figure out, until maintenance finally determined a hose had been swapped under the sink and the dishwasher had been washing our dishes with disposal water. This was a complex-wide issue. If you smell rotting eggs coming from your dishwasher, stop using it. Maintenance told me our dishwasher wasn't supposed to wash our dishes, anyway. You have to wash by hand before putting dishes into it. We stopped using it altogether at that point.
Our dryer hose was never connected to the wall, but no one ever checked that, and after having maintenance out several times for the warping that was happening to our laundry room door, their fix was to repaint over the paint that was literally melting off the walls. It took a year before anyone figured out what the problem was.
I was bit by a dog that lived in our building. My partner and I reported it to the front office but asked that the police not be called because we didn't want the dog to be put down. The front office staff took that to mean that we didn't want anything to happen at all, and though JC Hart has a one bite policy, there was never any recourse for the dog owner. The dog would then go on to attack multiple dogs in the complex and when someone moved into our building with a puppy, the front office manager told me that she was uncomfortable telling the family that there was an aggressive dog in the building and asked me to do it for her. So I did. I should have been compensated for doing her job for her. I lived in fear of the aggressive dog for a year before they moved out.
Our building was right next to the front office and for a week, every morning sometime between 3-5am, the front office's fire alarm would go off. Since it was in the middle of the night, the alarm would trigger the fire department to come out. This was obviously a problem for all the surrounding buildings as the alarm is loud and ongoing and the fire department honks the horn upon arrival, and though this happened multiple nights in a row, not a single email was sent out to the complex until I reached out for information. We were treated like a nuisance for wanting to sleep through the night and told it was worse for the front office staff who would be woken up to the alarms as well (notifications on their phones).
In the 7 years spent at One One Six, cars were broken into nearly every summer. Sometimes it was a benign breaking and entering when someone's car door was left unlocked, and sometimes it was someone having their car window smashed. The complex never did anything about it, despite the ongoing issue it presented.
When we first moved in, and for several years following, the valet trash service and the dumpster at the complex accepted recycling. This was a huge reason we chose to move in. After people who did not live in the complex began to use our dumpsters on site, the front office staff chose to punish the entire complex by removing recycling services completely. Their suggestion was to drive 30 minutes to the nearest recycling drop off center with our recycling that had to be hand sorted. Not only was the price of trash pickup not reduced, we were making a weekly hour long round trip to the center.
The only luxury about One One Six was how quickly maintenance would come out for our (many) issues. read more
