I have been a season ticket holder for over three years now. I would like to share a couple of experiences with potential future season ticket holders, or patrons that may want to attend a home Tampa Bay Buccaneers Football game. I have two extremely negative experiences over the past year.
1. I was attacked (mobbed) on the way to my car, from the stadium, after the New Orleans Saints loss on September 15th, 2013. I was beaten by more than 10 individuals, hit with a bottle in the head, knocked unconscious, and spent the night in Tampa General Hospital. The police did nothing but rush me into my car and get me off the property. There were witnesses there, two police cars, one officer on a horse, and others on bicycles. There only concern was not my safety, but to get me out of there. My brother and myself were both beaten badly. The police, not Tampa Bay Buccaneers security filed a police report. I had to insist on a meeting with authorities to file the report. No attempt was ever made to find the culprits. My hospital bills exceeded $20,000. I was "assured" some assistance would be given. When the bills arrived, I was asked to "read the fine print on the back of my season ticket". This just shows what a classless organization this is.
2. I did not agree, nor was I contacted, to renew my season tickets for the 2015 season. The Buccaneers began debiting my checking account, without my permission, in July of 2014. They successfully debited my account for July, August, September, and October of 2014. This totaled over $500. I called and informed my "member relations manager" Davi Sherwin about this issue. I informed him that I did not want nor authorize the purchase of season tickets for the 2015 season. He refused to refund the payments, and explained that the monies could only be used for the purchase of goods or tickets at Raymond James Stadium for Tampa Bay Buccaneers merchandise/tickets. I was then called by the "Club Member Relations Manager", Jerrett Burke. He explained that even though it was still technically my money, and the payment were taken from my account, for goods not even in existence yet, that they refuse to issue me a refund. I have filed Fraud charges with my bank. I have filed complaints with both the Better Business Bureau, and the Attorney General's Office, Pam Bondi. The tickets do not even exist yet. I have received no goods or services from the 2015 season, and I never purchased or authorized these transactions.
Shame on the Tampa Bay Buccaneers Organization as a whole. They are not a good representative of this great community in Tampa Bay Florida. I hope this review finds many people considering a relationship with the Buc's and deters them from doing so. read more