The store smells like urine as soon as you walk in. I entered with four manageable bags of clothes. There was some obscure policy where they can only "look at" 2 bags. It felt like being held up from boarding my airplane because I was carrying a neck pillow outside of one of my two suitcases. I could have left, consolidated everything into two bags and went back in but it was not worth my time. Save yourself the headache, find another resale shop that does not smell, donate your clothes or sell on marketplace. read more

The store was busy with many people shopping, which is expected on a Saturday. However, when you first walk in there's literally barely any room to go because of how much stuff people dropped off and the employees just left it. Saying excuse me to the employees trying to get through does nothing, they just stare at you. Then while standing in line to check out I got cut off twice. When I asked if this was where the line was the employee just laughed. I asked to talk to the manager and she just brushed everything off. Are the prices here lower than buying new? Sometimes, but be prepared for rude employees. read more

When you come in to sell items they never take a good amount. They only take a few items even if you have nice stuff that doesn't even look worn and they give you nothing for it, even if it is brand new with tags. Not even worth the gas money it takes just to get there. Waste of time. You would be better off just having a yard sale or donating. Most of the items they sell are overpriced for what you are getting, especially after you take into account how much they are paying for them. They bought 7 items from me and only gave me $10 and two of those items were brand new with tags, one of which was a pair of $25 shoes. I bet they turn around and price them at $20 to sell in the store. Most of the staff I feel hate their job because you can hear them complaining every time someone comes in to drop off items to sell or if the store starts getting crowded. I find myself visiting this location less and less because it's just not worth it anymore. I always leave feeling upset. read more

Amazing selection and great prices. The employees are always willing to help and the management and owners are always on hand

Poor service. Poor management. The staff could care less about their customers. Will not be going back. Learn how to treat people with respect and how to communicate. This is why businesses shut down. With no customers there is no store or no jobs. Get it right once upon a child. read more