1. Once Upon A Child - Chesapeake Square, VA

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Chesapeake, VA

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Once Upon A Child - Chesapeake Square, VA

3.3 (9 reviews)
Open • 11:00 am - 6:00 pm

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Trice R.

This has got to be the most bizarre review I've ever done. I have shopped and sold at once upon a child for at least 3 years but at the Greenbrier location. The store looks very neat upon entering. I was greeted and asked if I was selling I only had two items shoes. I filled out my name address and phone number and presented my id as required and checked the store out while waiting.. I did find a cute little outfit. I was a little surprised at the quality of some of the clothing I saw. A lot of the dresses i saw in the 5/6 year old section were faded and "overly loved". I've had a few pieces turned down before because of their quality rules before. This time I triple checked my items to make sure they were up to par. I walked up to the male cashier who was very friendly by the way and let him know I was ready to check out and asked about my items I had turned in. A young lady walks up and tells me $12 for the practically brand new timbs and the pumas is given her had too much wear and tear. When she hands me the pumas back the lining has been ripped out and is now hanging out on the side lol. There are also rips in areas of the shoes I've never seen . Even so this is minor damage nevertheless it's damage that wasn't there previously . I told them my shoes didn't look like this before. Everyone just stared like I had 3 heads. I will upload pictures of the shoes and also warn you guys to take pics of your items before you sell. Just in case you need to show proof of how they looked. It's very disturbing to think someone would purposely deface an item. Hopefully there are cameras there to see exactly what happened but i don't plan on shopping at this location again. I don't know who evaluated the shoes because there were 3 or 4 women there. I will Be making a few phone calls though. Guess I'll stick with Facebook market place and online avenues because this visit was way too weird.

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8 months ago

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Diane H.

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4 years ago

Very clean facility, a lot of goodies ranging from itzy ritzy, to boutique bows and bracelets

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6 years ago

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6 years ago

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4 years ago

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8 years ago

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Diane H.

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4 years ago

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8 years ago

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Diane H.

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7 years ago

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Elite Child

Elite Child

2.8(6 reviews)
6.4 mi
•$$$$

I went back to elite child yesterday and showed the owner all the frayed pieces and how the…read morestitching was, I told her I felt this shirt was poorly made and definitely not worth the 34.99, I paid 29.99, she had out another shirt, but like the one I had, it was n the pack an couldn't b taken out. Therefore I wanted to find something else. Also I told her I had done some research and the shirt had bad reviews on various sites but was selling much cheaper like $12. I had trusted her professional opinion when she assured me before that this joey couture shirt was high quality. Sherry the owner got upset when my boyfriend asked could we get cash back (but per posted policy its only exchange or store credit) and asked him y was he talking when he didn't buy anything, and he wasn't a customer because he didn't buy anything and she didn't want him in the store. I'm taken back because I can't understand y she's so upset. She continues to holler and by now my hands are shaking and I'm on the verge of tears because of her demeanor. She proceeds to call security Me, my boyfriend and 2 boys walk outside. We decide to call the police. They can't do anything because its a civil matter. This store misrepresented their product. And has low integrity. Also does not uphold their posted return policy and is unprofessional. The next morning when I wake up I'm still bothered by the experience. I feel it should be illegal for privately owned stores to not uphold their posted policies and feel they can treat people any way they want. Sadly I may be stuck with the frayed shirt, because In the mayhem I left my receipt on the counter. I paid cash. This was the worse shopping experience of my life. :( I learned to Do your research before buying from places where u can't get your money back and shopping at privately owned places:(

Walking into this store is almost like walking into a prince and princesses closet. The Elite Child…read moreis definitely high end clothing for the high end child. The dresses are fairy tale like, beautiful puffy masterpieces with ornate embellishments of flowers, beading and ruffles. The tuxedos and suits for boys were absolutely adorable. An orange and cream pinstripe three piece suit, complete with hat, tie and gloves made me smile, and I don't even have children. For every occasion that you want your child to look tailored, pampered and perfectly detailed; the Elite Child will provide. But if you shop at the Elite Child, expect to pay elite prices. If you have the extra cash to spend, it's totally worth it. These clothes are so carefully crafted and of such good quality that your purchase will likely be passed down for generations.

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Once Upon A Child - Chesapeake Square, VA - childcloth - Updated October 2026

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